Photo Coverage: J.Crew's September Style Guide
Diehard J.Crew fans wait all year for their September Style Guide. But I think this year's guide is even more exciting after CEO Mickey Drexler publicly admitted that J.Crew had gone off message a bit, especially with their styling.
In a now-famous call to former J.Crew customer Elizabeth DeRose, who had sent an angry email to the generic customer service address that accused the company with disregarding its "core values and styling and abandoning your loyal customers," Drexler and his styling team listened "intently and respectfully" to what she liked and disliked about the brand's styling. In an email follow up to the call, Drexler wrote, "We are on it for sure. I hope you see a difference this fall."
Check out their September Style Guide below at judge for yourself if they've managed to bridge the gap between fashion forward styling and J.Crew classic values.