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National September 11 Memorial & Museum

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At a Glance

Time Needed: 180 min.

Ages: All

Allows Food/Drink: No

Luggage Storage: No

The National September 11 Memorial & Museum is a powerful and somber tribute to the nearly 3,000 people who lost their lives in the terrorist attacks of September 11, 2001. The site encompasses two main components: the memorial, which features two reflecting pools in the footprints of the former Twin Towers, and the museum, which contains artifacts, personal stories, and interactive exhibits that explore the events and aftermath of 9/11. Visiting the National September 11 Memorial & Museum can provide a unique and deeply moving experience for tourists. The site offers an opportunity to pay respects to those who lost their lives and reflect on the impact of the attacks on the world. It also allows visitors to learn more about the history and context of the events of 9/11, as well as the ongoing efforts to rebuild and remember. Overall, a visit to the National September 11 Memorial & Museum can be a powerful and educational experience that honors the memory of those who were lost and helps promote understanding and healing.

180 Greenwich St, New York, NY 10007 Get Directions





National September 11 Memorial & Museum Videos

On September 11, 2001, amid the devastation following the collapse of the Twin Towers, eighteen people were rescued from the debris. One of them, Port Authority Police Officer Will Jimeno, was trapped with his partner on the concourse level of the World Trade Center. Will and his partner were rescued over 13 hours later through the efforts of first responders, including NYPD Emergency Services Unit Detectives Paddy McGee Sr. and Scott Strauss. In conversation with 9/11 Memorial & Museum President & CEO Beth Hillman, these first responders will share their intertwined stories of rescue and resilience, reflecting on how that day transformed their lives, their careers, and their enduring sense of service today. #911Memorial #911Museum #NeverForget911 #publicprogram #NYC #education

Join us for a unique evening of storytelling in collaboration with The Moth, featuring the personal stories of veterans whose experiences reflect the many dimensions of military service. Crafted during a Moth storytelling workshop held earlier this fall in partnership with the 9/11 Memorial & Museum, these stories will offer authentic accounts of sacrifice, heroism, and compassion from those who served, all shared live and without notes on stage in the Museum Auditorium. The Moth Community Program provides the space, tools and expertise for people to practice the art and craft of personal storytelling. #911Memorial #911Museum #NeverForget911 #publicprogram #NYC #education

In the aftermath of 9/11, approximately 1.8 million tons of building materials filled Ground Zero. Amid the heart-wrenching search for victims, a parallel effort began: the meticulous identification and preservation of the personal items of those killed and the remnants of the World Trade Center that would one day become artifacts of history. Hangar 17 at JFK International Airport became the central repository for these objects, simultaneously serving as a storage facility and a space of reflection. In conversation with Museum Director Clifford Chanin, former Port Authority project manager Amory Houghton III, architect Mark Wagner, and founder and principal of Art Preservation Services Steven Weintraub will reflect on the humanity of their charge 24 years ago. #911Memorial #911Museum #NeverForget911 #publicprogram #NYC #education

On November 13, 2015, Paris was rocked by a series of coordinated terrorist attacks, which killed 131 people and injured 416. To mark the 10th anniversary of these attacks, Museum Director Clifford Chanin is joined by award-winning French filmmaker Jules Naudet, Director-General of the forthcoming Musee-Memorial du Terrorisme in Paris Elisabeth Pelsez, and Distinguished Professor of French at Texas A&M University Richard Golsan to consider how November 13 is remembered today. Together, they will explore how testimony, memorial museums, and scholarship shape collective memory of the attacks, offering perspective on how communities worldwide confront trauma and preserve the lessons of tragedy for future generations. #911Memorial #911Museum #NeverForget911 #publicprogram #NYC #education

Comic books are a powerful and versatile medium to explore difficult subjects, blending visual and textual storytelling to reflect real-world events. After 9/11, comic book artist John Romita Jr. honored those affected by the 9/11 attacks and raised funds for victims’ families with Amazing Spider-Man #36: The Black Issue. Since then, comic books have combined storytelling with documentation and philanthropy, with graphic novelists like Edgardo Miranda-Rodríguez, best known as the creator of La Borinqueña, at the forefront of this movement. In conversation with Vice President of People & Culture Alejandro Victoria, they discuss 9/11’s impact on comics, the art of tying in real-world stories and philanthropy, and the healing power of the medium after tragedy. #911Memorial #911Museum #NeverForget911 #publicprogram #NYC #education

In January 2004, after an international competition that drew over 5,000 submissions from 63 countries, a final design for the 9/11 Memorial was chosen by a jury of 13 members. Introduced by CEO of Bloomberg Philanthropies Patricia E. Harris this program brings together two jury members — 9/11 family member Paula Berry, and historian James E. Young — to share the principles that guided their decision-making and the vital role of public engagement in shaping shared spaces of remembrance. Moderated by Executive Vice President of Collections & Chief Curator Dr. Jan Ramirez, the evening will also feature the first-ever public presentation of newly digitized versions of the original competition boards, made possible by the Leon Levy Foundation. #911Memorial #911Museum #NeverForget911 #publicprogram #NYC #education

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The Metropolitan Opera Announces VERDI'S REQUIEM: THE MET REMEMBERS 9/11

The Metropolitan Opera will present a pre-season performance of Verdi’s Requiem to commemorate the 20th anniversary of September 11. On Saturday, September 11, 2021, at 7:45pm ET, Music Director Yannick Nézet-Séguin will conduct the Met Orchestra and Chorus with a quartet of star soloists.

Governor Herbert, Congressman McAdams, Senator Escamilla Join Utah Symphony In Musical Tribute

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ABC Announces New Series FALL AND RISE: THE STORY OF 9/11

ABC Entertainment President Karey Burke announced today that ABC has secured the rights to Mitchell Zuckoff's bestselling book “Fall and Rise: The Story of 9/11.” In order to commemorate and honor the 20th anniversary of the events of September 11, the network will develop a limited series based on the Harper Collins book in 2021. The series will be produced by Lionsgate and 3 Arts Entertainment and executive produced by Erwin Stoff and Richard Abate of 3 Arts as well as Mitchell Zuckoff.  

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Norah O'Donnell Sits with FBI Director Christopher Wray on CBS THIS MORNING

CBS THIS MORNING Co-Host Norah O'Donnell sits with FBI Director Christopher Wray in his first extensive, multi-part interview talking about terrorism, the nation today and the state of the agency. The wide-ranging interview, conducted over several hours on multiple days, will be broadcast Sept. 11, 2018 and Sept. 13, 2018 (7:00-9:00 AM) on the CBS Broadcast Network.

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National September 11 Memorial & Museum Frequently Asked Questions

What are the closest subway stops to National September 11 Memorial & Museum

The closest subway stops to the National September 11 Memorial & Museum at 180 Greenwich St are:

1. World Trade Center (E train): This subway stop is located right next to the memorial site, making it the most convenient option. You can take the E train to get there.

2. Fulton Street (2, 3, 4, 5, A, C, J, Z): This subway station is also nearby and provides access to multiple subway lines, making it a convenient option if you are coming from a different part of the city.

I highly recommend checking the MTA website for any subway updates or changes in service that might affect your journey. You can find the most up-to-date information at the following link: MTA website.

While you're in the area, I also suggest visiting the One World Observatory, located at One World Trade Center. It offers breathtaking views of the city from the tallest building in the Western Hemisphere. You can find more information and purchase tickets on their official website: One World Observatory.

Additionally, the nearby Brookfield Place offers a variety of dining options and shopping opportunities. It's a great place to grab a bite to eat or relax after your visit to the memorial. You can find more information about Brookfield Place on their website: Brookfield Place.

I hope you have a meaningful visit to the National September 11 Memorial & Museum and enjoy exploring the surrounding area!


What's the best way to get to National September 11 Memorial & Museum by bus?

The closest bus stops to the National September 11 Memorial & Museum at 180 Greenwich St in New York City are:

1. Greenwich St/Warren St: served by the M20 bus. You can check for updates on the M20 bus schedule [here](http://bustime.mta.info/m/index?q=M20).

2. Church St/Vesey St: served by the M9 and M22 buses. You can check for updates on the M9 bus schedule [here](http://bustime.mta.info/m/index?q=M9) and the M22 bus schedule [here](http://bustime.mta.info/m/index?q=M22).

Please note that bus schedules are subject to change, so it's always a good idea to double-check the MTA website or use a transit app for real-time updates.


How much time should I plan to spend at National September 11 Memorial & Museum?

The ideal length of time to plan for a visit to the National September 11 Memorial & Museum in New York City can vary depending on your level of interest and engagement with the subject matter. On average, most visitors spend about 2 to 3 hours exploring the museum and memorial.

To fully absorb the exhibits and pay tribute to the victims and heroes of 9/11, it's recommended to allocate a minimum of 2 hours for your visit. This will allow you to take your time and reflect on the powerful displays, artifacts, and personal stories that are showcased throughout the museum.

However, if you have a deep interest in the events of 9/11 or if you plan to engage in the museum's interactive experiences, you may want to set aside more time. Some visitors spend up to 4 or 5 hours immersing themselves in the exhibits and participating in guided tours.

Keep in mind that the museum can be emotionally intense, so it's important to allow yourself enough time to process the experience and take breaks if needed. Additionally, consider the possibility of waiting in line for entry, especially during peak tourist seasons, which could affect your overall time at the museum.

Ultimately, the National September 11 Memorial & Museum is a deeply moving and significant site, and it's worth allocating a sufficient amount of time to fully appreciate its importance and impact.


Can I bring food and drinks into National September 11 Memorial & Museum?

The National September 11 Memorial & Museum in New York City has a food and drink policy in place to ensure a respectful and clean environment for all visitors. Inside the museum, food and beverages are not allowed in the exhibition halls or theaters. However, there are designated areas where you can enjoy your snacks or drinks, such as the outdoor Memorial Plaza or the museum's café.

Please note that the café inside the museum offers a variety of food and beverage options if you prefer to grab a bite to eat during your visit. Additionally, there are many restaurants and cafes in the surrounding area where you can enjoy a meal before or after your visit to the memorial and museum.

Remember to be mindful of your surroundings and dispose of any trash properly to help maintain the solemn atmosphere of this important site.


Does National September 11 Memorial & Museum offer luggage storage?

The National September 11 Memorial & Museum in New York City does not offer luggage storage facilities. For security reasons, visitors are not permitted to bring large bags or luggage into the museum. However, they do provide a coat check service where you can store your coats and small personal items. If you have larger bags or luggage, it is recommended to store them at a nearby luggage storage facility or at your hotel. There are several luggage storage options available throughout the city, including convenient locations near major transportation hubs and popular tourist attractions.


Is National September 11 Memorial & Museum a good place to visit for foreign travelers who are not native English speakers?

Yes, the National September 11 Memorial & Museum in New York City is definitely worth visiting for visitors from other countries and non-English language speakers. The memorial and museum provide a powerful and moving experience that transcends language barriers.

The memorial itself, located at the site of the former World Trade Center towers, is a beautiful tribute to the victims of the September 11th attacks. The two reflecting pools, which are set in the footprints of the original Twin Towers, are inscribed with the names of those who lost their lives. The design and symbolism of the memorial can be appreciated by all, regardless of language.

Inside the museum, you will find a comprehensive and immersive experience that tells the story of the events of September 11th, 2001, and their aftermath. The exhibits include artifacts, photographs, videos, and personal stories that provide a deep understanding of the tragedy and its impact on the world. While the majority of the exhibits are in English, there are also multilingual audio guides available in several languages, including Spanish, French, German, Italian, Japanese, and Mandarin. These audio guides offer detailed explanations and commentary, ensuring that non-English speakers can fully comprehend the exhibits.

Additionally, the museum staff is trained to assist visitors from all over the world. They are knowledgeable, friendly, and ready to help answer any questions you may have, regardless of the language you speak.

Overall, the National September 11 Memorial & Museum is a must-visit destination for anyone interested in learning about this significant event in history. It offers a meaningful and educational experience that can be appreciated by visitors from all backgrounds and languages.


What ages are appropriate for National September 11 Memorial & Museum?

The National September 11 Memorial & Museum in New York City is suitable for visitors of all ages. However, it is important to note that the museum covers the events of September 11, 2001, which may be emotionally challenging for younger children. Parents should use their discretion when deciding whether their children are ready for the content presented. The memorial itself, with its reflecting pools and the names of the victims, can be a somber but meaningful experience for visitors of all ages.


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