TRB Named Most Welcoming Theatre At TMA Awards

THEATRE ROYAL BRIGHTON (TRB) has been named Most Welcoming Theatre at today's TMA Theatre and Management Awards.

The award for Most Welcoming Theatre recognises the achievements of a theatre, arts centre or venue in providing an exceptional level of customer service which sets a high standard for the industry regardless of scale or type of venue.

Theatre Royal Brighton faced fierce competition in this category from the Nottingham Playhouse and Cardiff's Millennium Centre.

Julien Boast, TRB Chief Executive, said: "We pride ourselves in our high standard of customer service so this is a great achievement for everyone at Theatre Royal Brighton. We are all delighted with the award. The past decade has also seen significant changes to the theatre with increased investment to improve access and public facilities."

TRB is a major employer in Brighton and creates work for actors, theatre administrators, technicians, front line staff and creative freelancers.

The TMA Theatre and Management Awards celebrate the very best in British theatre, opera and dance. These unique awards recognise the achievements of artists and companies based throughout the UK. Today's award ceremony was held at Wilton's Music Hall in London.

Entrants for the Most Welcoming Theatre Award were required to include a description of their access policy; details of customer service initiatives; and the strategic approach to the promotion of customer relations including staff training or professional development.

Entrants were judged on the significance and sustainability of the work undertaken by the company within its overall operation.

Theatre Royal Brighton is operated by the Ambassador Theatre Group (ATG).

Co-founded by Howard Panter and Rosemary Squire in 1992, ATG has a total of 38 venues across the UK. When the new Aylesbury Waterside Theatre Opens in October 2010, this total will stand at 39. ATG is also one of the country's foremost theatre producers and has been behind some of the most successful and innovative productions in Britain and internationally.

ATG's portfolio of West End theatres includes high profile and historic buildings such as the Apollo Victoria, Comedy, Donmar Warehouse, Duke of York's, Fortune, Lyceum, Phoenix, Piccadilly, Playhouse, Savoy, Trafalgar Studio 1 and Trafalgar Studio 2.

ATG's regional theatres include The Ambassadors Woking encompassing the New Victoria and Rhoda McGaw Theatres and the award-winning 6 screen cinema complex, Ambassador Cinemas; Alexandra Theatre, Birmingham; Theatre Royal Brighton; Bristol Hippodrome; Churchill Theatre Bromley; Edinburgh Playhouse; Leas Cliff Hall, Folkestone; King's Theatre and Theatre Royal, Glasgow; Grimsby Auditorium; Liverpool Empire; Palace Theatre and Opera House, Manchester; Milton Keynes Theatre; New Theatre, Oxford; Richmond Theatre; Southport Theatre; Regent Theatre and Victoria Hall, Stoke-on-Trent; Sunderland Empire; Princess Theatre, Torquay; New Wimbledon Theatre and New Wimbledon Studio; Grand Opera House, York.

 

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