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Operations Coordinator - Playwrights Horizons

LISTING INFORMATION

Organizational Summary:

Playwrights Horizons is a writer's theater dedicated to the support and development of contemporary American playwrights, composers and lyricists, and to the production of their new work, and Playwrights Downtown is a facility that houses the Playwrights Horizons Theater School and Studios @440.

Reports To:

Administrative Director, Downtown

Position Summary

We are seeking a highly organized and responsible individual to welcome guests and help manage Playwrights Downtown’s space. Ideal candidates will enjoy providing structure in a dynamic creative environment, taking initiative, being solution-oriented, and would be comfortable greeting and communicating with students, renters, guests and staff. The Operations Coordinator is a full-time non-exempt position, and works in person at Playwrights Downtown from 8:30am-4:30pm Mon-Fri.

Responsibilities

Open the studios in a timely manner Monday - Friday.

Serve as the first point of contact and support for students, faculty, and renters

Provide reception needs for the spaces, including answering phones and emails, greeting and checking in guests, and routing all mail and packages

Manage and enter information in client database, including following up with renters

Monitor client accounts and oversee client billing and reporting

Create a monthly schedule for 8-10 Studio Associates, respond to schedule inquiries and coordinates coverage when needed

Create and maintain graphic assets on the building’s monitors

Assist the Administrative Director in the marketing of studios

Maintain and manage the Downtown website

Organize, track, and replenish the office supply and stationery inventory, as well as office equipment maintenance needs & lease renewal timelines

Track office management expenses and petty cash as part of the larger Downtown budget, in partnership with the Administrative Director

Maintain, organize and oversee office space

Assist in managing PHTS classroom equipment needs

Create and maintain a system for small equipment rental

Manage relationships with external vendors (office supplies, messengers, Docusign, etc.)

Collaborate with the Facilities Coordinator on the daily maintenance of the rehearsal studios

Collaborate with the Administrative Director on the daily operations of the rehearsal studios





Skills & Qualifications





1-2 years of experience working in an office environment

Customer Service experience a plus

Comfortable conducting business over the phone

Able to greet new people with confidence and make them feel welcome

Ability to lift 50 lbs, climb ladders, and perform manual labor as needed

Ability to sit for extended periods of time as well as climb and descend stairs regularly in the performance of job duties

Proficient using computers and apps

Experience in InDesign, Adobe, MailChimp and databases, specifically Momentus (formerly Ungerboeck), a plus

Highly motivated self starter with a keen eye for detail

Ability to multitask, work under pressure, and meet deadlines

Ability to interact with diverse populations, including undergraduate students and a wide variety of rental clients

Criminal Background Check will be required

Compensation:

The organization offers a competitive benefits package, including Medical, Dental, Vision, Life & Accident Insurance, Health Reimbursement Account, Flexible Spending Account, 403(b) Retirement Plan, opportunities for professional development, paid time off, and summer half-day Fridays. This position is not able to work from home and will work in person 5 days a week.





The salary for this position is $50,000 per year





Values Statement

At Playwrights Horizons we believe that a broad spectrum of voices enriches the quality and vitality of our work. Playwrights is an equal opportunity employer and has a strong institutional commitment to diversity in its staffing and to equitable and inclusive practices. The organization is interested in receiving applications from people of all races, sexual orientations, gender identities, ages, classes, religions, and people with disabilities. The facilities at Playwrights Horizons Uptown are fully accessible and ADA compliant.



To Apply

Please submit your application materials to our portal. No phone calls please.



Full link; https://form.asana.com/?k=r-i5EATZkU_kKzjBcseTbw&d=17022989146991
Salary: $50000.00

CONTACT INFORMATION
COMPANY: Playwrights Horizons
DATE POSTED: 8/12/2025
WEB SITE: www.playwrightshorizons.org/site/jobs
PHONE: 2125641235
E-MAIL: jobs@phnyc.org
ADDRESS: 416 West 42nd Street
New York, NY 10036

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