Keep in mind, although you would be saving the fees, you might have a more difficult time if a discount came along and or you had to cancel the ticket. I have never purchased directly from the box office,( I almost did last trip), but I know it isn't the same of what Telecharge is doing now. Which is convenient and flat out wonderful.
A few months ago I was able to return the tickets at the box office as well for an in person purchase. Not sure if I would have been able to over the phone.
Refunds are always as pointb of purchase. Most of the time, discount codes are honored at the box office, since the production creates them.
If we're not having fun, then why are we doing it?
These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.
I purchase from the box office as often as possible to avoid the additional fees. I would suggest, though, that you pay with either a debit or credit card. If there's a problem down the road, things are easily resolved if the ticket is on your card.
I was talking about a discount coming up AFTER you purchased a ticket. Other than what Telecharge is doing now, every venue that I have purchased from then and even NOW, state all tickets purchases are final. No refunds or exchanges. I purchased last week a ticket to the Come From Away tour. Now Lucky Seats is doing a lottery for $30. I would be laughed at if I asked for a refund, now that there is a cheaper option.