New Leadership Book Shows How to Manage Toxic Employees
MINNEAPOLIS and BOCA RATON, Fla., Nov. 16, 2017 /PRNewswire/ CRC Press / Taylor Francis Group announces the publication of Why I Don't Work Here Anymore: A Leader's Guide to Offset the Financial and Emotional Costs of Toxic Employeesby Dr. Mitchell Kusy.
"Narcissists, bullies, and clever chameleons knock down, but kiss up," said Dr. Mitch Kusy, author of Why I Don't Work Here Anymore. "They shame, manipulate, and belittle in public and private as their modus operandi. We feel the angst they cause but are often unaware of how prevalent they are or how much they costin terms of money and team performance. So, why do we put up with them? And for so long?"
The answers to these questions and dozens more are the latest fuel for Dr. Kusy's latest human resource management book.
This organizational culture change book extends beyond intuition, which is often proven wrong, in how to handle these Dr. Jekylls and Mr. Hydes. Mitch's heavily researched, albeit simple formula, demonstrates how leaders can determine the financial ramifications of toxic people in their own organizationsup to 4% of total compensation costs. His evidence-based Kusy Toxic Cost Worksheet is worth its weight in gold in helping leaders put a stake in the ground that something needs to be done now.
But there's more. Beyond financial costs, Mitch provides innovative and simple recruiting practices to avoid hiring these narcissistic personas in the first place. He demonstrates how to engage staff who are not part of the interviewing process to assess candidates with a method that goes beyond those behaviors that any interviewing team could ever see. And what about those 51% of employees who are likely to quit because of a toxic person? Stay tuned for his innovative use of the exit interview that will make you say: "Why didn't I think of that?"
He tackles the number one question he has received from clients: How do I handle a toxic boss? Through sample case scenarios and an easy-to-apply model, he shows how to deal with the toxic boss with finesse. But Mitch is realistic at the same time. Understanding the perils of toxic bosses, he provides two concrete default mechanisms should these fail.
Strategies are easy when your toxic person has performance problems. But what about those who are your stars? Mitch shares how giving feedback to a toxic star is painful; they often don't connect the dots as to how their behavior impacts others. But it can be done and he shows how.
It takes a village, he quips. And as such, he concludes the book by demonstrating how to integrate these strategies into daily practicebuilding new norms of respectful engagement that offset toxic behaviors. Positive organizational cultures are designed one strategy and one person at a time. He relates this through rich examples, robust practices, and clear strategiesall formed from research and evidence-based methods.
About the Author
A 2005 Fulbright Scholar in Organization Development, Dr. Kusy is a professor in the Graduate School of Leadership & Change at Antioch University. Mitch has consulted and has been a keynote speaker with hundreds of organizations nationally and internationallyhelping create work cultures of respectful engagement impacting individual, team, and bottom-line performance. He previously headed leadership and organization development at American Express Financial Advisors and HealthPartners. Prior to Why I Don't Work Here Anymore: A Leader's Guide to Offset the Financial and Emotional Costs of Toxic Employees, Mitch co-authored five business books. In 1998, he received the Minnesota Organization Development Practitioner of the Year Award. He resides in Minneapolis and Palm Springs.
Dr. Mitch Kusy
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