Group Sales Manager - American Conservatory Theater (A.C.T.)

APPLY ONLINE:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1e34a693-c727-4bad-a375-635146a58b08&ccId=9200737112200_2&type=JS&lang=en_US&jobId=555986



TITLE: Group Sales Manager

REPORTS TO: Director of Marketing and Director of Ticketing & Sales Operations

STATUS: Full Time/Exempt



SALARY: This is a B-18 union position and will be paid based on the negotiated hourly rate and terms. For FY25, that annual rate was $71,572. Candidates are not required to be members of the union in order to apply. The successful candidate will need to join the union once they receive the job.



ABOUT A.C.T.

American Conservatory Theater is an essential gathering place that brings artists and communities together to inspire and provoke. Under the leadership of Artistic Director Pam MacKinnon and Interim Executive Director David Schmitz, A.C.T.’s mission is to engage the spirit of the San Francisco Bay Area, activate stories that resonate, promote a diversity of voices and points of view, and empower theater makers and audiences to celebrate liveness. A.C.T. values inclusion, transformational learning, participation, and rigorous fun. A.C.T. is a Tony Award–winning nonprofit theater serving almost 200,000 people in the San Francisco Bay Area annually through theater, training, and education and community programs.



POSITION PURPOSE:

The Group Sales Manager actively prospects for, solicits, and sells group visits (tour and non-tour groups) and coordinates the daily operations of the Group Sales program at American Conservatory Theater. The person performs a range of duties including generating and nurturing leads, selling group visits, processing and servicing all requests for groups, handling all group customer inquiries, and producing status reports. This is not a supervisory role.



RESPONSIBILITIES:

Please note that this list is not exhaustive, but rather a representation of job duties.

• Responsible for generating a minimum of $40,000 per production in group sales. A.C.T averages 5-6 theatrical productions per fiscal year.

• Identify and pursue strategic opportunities for capturing volume ticket sales from targeted constituencies. Coordinate with Director of Ticketing to identify appropriate group inventory and pricing.

• Solicit and monitor leads for Group Sales based on sales and attendance goals set with Director of Marketing.

• Take strategic lead in the formulation and implementation of proactive Group Sales marketing campaigns.

• Develop targeted group outreach events and programs; make personal appearances to sell groups on behalf of A.C.T.

• Coordinate and process all phases of group contracts; book orders, secure deposits and payments for group ticket sales through our Tessitura ticketing system.

• Report on customer relationships, sales forecasts, and new prospects within the Bay Area market.

• Manage various sales and marketing partnerships with city, state, and international partners including SFTA, Visit California, and partners in key international markets.

• Work a minimum of one consistent box office shift per week. The exact scheduling of the shift will be done collaboratively between the Group Sales Manager and the Director of Ticketing.



QUALIFICATIONS & QUALITIES:

Required/Minimum Qualifications or Basic Qualifications:

• 1-3 years of sales or marketing experience, ideally with a nonprofit or mission driven organization.

• Experience with ticketing databases, Tessitura preferred.

• Demonstrated capacity to identify leads and close sales.

• Ability to create and execute sales campaigns.

• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

• Alignment with A.C.T.’s Mission, Values and commitment to Equity, Diversity, and Inclusion.

Knowledge, Skills and Abilities:

• Strong organizational and communication skills.

• Excellent presentation skills.

• Ability to work with a wide variety of constituencies.

• Budget and revenue forecasting/management skills.

• Demonstrated skill in understanding of cultural differences.

• Ability to cultivate and develop inclusive and equitable working relationships with A.C.T. colleagues and stakeholders.



WORK ENVIRONMENT & BENEFITS:

Diversity makes us stronger. A.C.T. is committed to diversity in its programming and creating an inclusive work culture and environment. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. If you’d like to learn more about A.C.T.’s values, mission, and EDI initiatives, please visit www.act-sf.org
Salary: 71,572