VIDEO: United CEO Reveals 'Shame' Over Recent Passenger Incident; Offers Apology
On today's GOOD MORNING AMERICA, United CEO Oscar Munoz spoke in an exclusive first interview regarding a recent incident in which a passenger was violently dragged off a plane. Munoz tells ABC News that he felt 'shame' upon watching the disturbing video and promised customers, "this can never and will never happen again on a United Airlines flight." Watch the interview below.
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