VIDEO: United CEO Reveals 'Shame' Over Recent Passenger Incident; Offers Apology

On today's GOOD MORNING AMERICA, United CEO Oscar Munoz spoke in an exclusive first interview regarding a recent incident in which a passenger was violently dragged off a plane. Munoz tells ABC News that he felt 'shame' upon watching the disturbing video and promised customers, "this can never and will never happen again on a United Airlines flight." Watch the interview below.

About GMA: ABC News' popular morning program, "Good Morning America," is anchored by Robin Roberts and George Stephanopoulos. Amy Robach is the News Anchor, Lara Spencer is Co- Anchor and Ginger Zee is the Meteorologist.

"Good Morning America" is watched by millions of people who wake up to the show's award-winning combination of breaking news, hard-hitting interviews, exclusive investigations, cutting-edge medical information, and financial reporting. The week of April 9, 2012 "Good Morning America" was the #1 morning newscast for the first time in 16 years, snapping NBC's historic 852-week winning streak.


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