I’m trying to buy a ticket for A Christmas Carol on Telechargeoffers.com, using the Playbill discount code. I got as far as selecting the date I want and the seat I want. But when I tap on the seat on the seating chart, nothing comes up in the “My selection” window, and when I tap on “Buy”, it tells me that I have to select a seat first. I buy tickets on Telecharge’s website all the time, and I’m not doing anything different from what I always do, so I think the problem is with the website, not me. Is anyone else having the same problem?As an experiment, I have tried other dates, other shows, and the regular Telecharge website, and the same thing happens.Just to make the experience more frustrating, I called Telecharge and spoke to a rep. After I had given her the date, the seat number, my name, address, telephone number, and email address (but not my credit card information), the call got cut off. I give up for now. I’ll try again later and hope Telecharge has fixed their website.
Hi thereI'm sorry you're experiencing this. Can you shoot a quick email to firstname.lastname@example.org? We want to look into this and help you complete your purchase.
Telecharge said: "Hi thereI'm sorry you're experiencing this. Can you shoot a quick email to email@example.com?Wewant to look into this and help you complete your purchase."Done. Thanks.
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