Development & Member Services Associate

Salary and Benefits: $60,000 annually Comprehensive benefits package Opportunities for professional development and training Meaningful opportunities for advancement and career growth within the organization Location: New York, NY Hiring Schedule: Date Posted: July 6, 2026 Deadline to Apply: July 17, 2026 Start Date: July 27, 2026, or as soon as available About the Lucille Lortel Theatre The Lucille Lortel Theatre fosters both new and established artists, increases awareness and appreciation of Off-Broadway, and upholds fair and equitable business and artistic practices in service of creating a larger, more diverse community of theatre makers and audiences. The Lucille Lortel Theatre is home to a vibrant producing and presenting organization that champions new work, supports artists at every stage of their careers, and preserves the legacy and future of Off-Broadway. Through artistic programming, artist development initiatives, education, and community engagement, the Lortel serves as a cultural hub dedicated to innovation, accessibility, and artistic excellence. Position Summary The Development & Member Services Associate is an integral member of the Development team, supporting the Lortel's fundraising efforts while providing exceptional stewardship to members. This position combines membership management, development operations, and administrative support to help strengthen the Lortel's philanthropic community. Working closely with Lortel staff and consultants, the Associate will manage membership benefits, maintain accurate membership records, assist with special events, and help ensure an outstanding experience for supporters throughout the year. This is an excellent opportunity for someone looking to build a career in nonprofit fundraising. The position offers opportunities for professional growth and advancement within the organization. Key Responsibilities Serve as the primary point of contact for Lucille Lortel Members. Manage membership enrollment, renewals, upgrades, and benefit fulfillment. Coordinate timely member communications throughout the year, including personalized acknowledgments, creation of specific receipts, solicitations, invitations, and more. Welcome and assist members before performances, helping facilitate member events, receptions, and reserved benefits (a key component of the role includes regular evening and occasional weekend hours to support performances, donor events, and other programs). Respond promptly to member and donor inquiries, providing customer service, troubleshooting, and resolving issues as needed. Manage RSVPs and ticketing for house seats and special events, particularly for higher-level donors and prospects. Maintain organized membership files, calendars, and project timelines, which include supporting accurate donor record-keeping on the database Support the overall stewardship efforts, including donor crediting. Qualifications 1–3 years of experience in development, fundraising, membership, customer service, nonprofit administration, or a related field. Excellent written and verbal communication skills. Exceptional organizational skills and attention to detail. Strong interpersonal skills with a commitment to providing outstanding member service. Ability to manage multiple priorities while meeting deadlines. Experience with Audience View Unlimited or CRM systems is preferred. Proficiency with Microsoft Office and Google Workspace. Interest in theatre, arts, and nonprofit organizations is strongly preferred. The Lucille Lortel Theatre is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made based on qualifications, merit, organizational needs, and applicable law. Our Commitment to Equity, Diversity & Inclusion At the Lucille Lortel Theatre, we believe that Off-Broadway can, and should, be for everyone. Our commitment to a multicultural environment is not a static checklist, but an evolving practice rooted in accountability, representation, and care. We recognize the historical exclusion and ongoing marginalization of many communities in American theatre and society at large. As we work toward a more inclusive and just field, we commit to examining our own practices and dismantling the barriers that keep people out – whether on stage, backstage, or in the audience. For an overview of how we embed Equity, Diversity, and Inclusion (EDI) values into every corner of our organization, visit this link.