Front of House Coordinator

The Avenel Performing Arts Center is looking to hire a Front of House Coordinator for our new 195-seat state of the art theater. This position is available July 6, 2021. The Front of House Coordinator will work mostly nights and weekends. Should have customer service, box office, and/or front of house experience. Job duties are listed below. Please send a resume and cover letter to the email address listed.

Regular duties include:

Hiring, training, and scheduling of ushers.

Process phone and in person orders using Choice Ticketing CRM.

Assist patrons with purchases, refunds, or exchanges.

Assist with day of show walk up sales and will call distribution.

Ascertain and resolve customer concerns, requests, and/or complaints in a timely, courteous, and informed manner.

Work regular weekly shifts, including days, weekends, and evenings as assigned, no more than 29 hours a week.

Be a box office presence during theater rental events.

Additional duties as assigned by the supervisor.

Qualifications include:

Prior box office or front of house experience preferred.

Prior experience with a ticketing system/CRM preferred.

Management skills are a must.

Familiarity with Microsoft Office suite.

Attention to detail.

Passion for and experience with the performing arts.

A fun and friendly attitude.

A team player.

Email a cover letter and resume to Carrie.Rubino@avenelarts.com

Start date is July 6, 2021.