Associate Manager, Tony Kiser Box Office - Second Stage Theater

ESSENTIAL DUTIES & RESPONSIBILITESServe as the head treasurer of the Tony Kiser Theater, Second Stage?s 299-seat Off-Broadway venue on 43rd Street and 8th Avenue. This position reports directly to the Director of Ticket Services. KEY ABILITIES & REQUIREMENTS- Managing and scheduling a staff of part-time employees and one full-time assistant manager - Serving as Subscription Services Manager for Second Stage?s subscriber base, handling renewals, sub ticket booking, exchanges, confirmations. - Reconciling all performances at Tony Kiser Theater (and, when applicable, at the McGinn-Cazale Theater on 76th and Broadway) with Company Manager and House Manager - Maintaining contacts and relationships with third-party ticketing organizations - Working with Audience Services Manager and Director of Ticket Services on special projects - Establishing and maintaining excellent customer service framework for employees - Assisting part-time employees during busy times by being on the phones with subscribers and/or single-ticket buyers - Attending meetings with Company Management, Development, and Marketing, among other departments on a regular basis - Working in close conjunction with Treasurers at the Hayes Theater on Broadway - Interview and hire employees, if applicable QUALIFICATIONS AND SKILLS - Minimum 3-5 years box office experience - Knowledge of and experience using Tessitura - Excellent managerial skills, including the ability to delegate work to assistant manager and/or part-time employees - Cash handling and reconciliation skills - Familiarity with Microsoft Office Suite - Excellent customer service skills and instincts - Background or interest in theater - Nights and weekends required - Applicants should be willing to commit at least one full season in the position. - Detail-oriented while working in an often fast-pace environment This is a full-time position. Generous benefit package including health/dental insurance, paid time off, Summer Fridays, and401(k)included. Email resume, cover letter, and salary requirements to jobs@2st.com with subject line: ?Kiser Box Office.? No phone calls, please.