Upgrading seats at the St. James Theater?

jonartdesigns
Broadway Legend
joined:5/15/04
Has anyone had luck with upgrading seating (mezz to orchestra) at Bullets Over Broadway? My girlfriend and I were gifted tickets, and due to a recent knee surgery stairs and I don't particularly get along.
My Icon "Swiney" the Swine Flu Mascot- art by me. "Grease," the fourth revival of the season, is the worst show in the history of theater and represents an unparalleled assault on Western civilization and its values. - Michael Reidel
Mr Roxy
Broadway Legend
joined:5/17/03
It depends on how many empty seats they will have plus finding a sympathetic usher.
Cynicism is an unpleasant way of saying the truth - Lillian Hellman.
haterobics
Broadway Legend
joined:3/29/14
Call Telecharge, they are very easy about such things (although they will pretend to get approval from their boss or somesuch). You will need the order number and such, though.
formerly oasisjeff on here.
ArtMan
Broadway Legend
joined:9/10/08
If you have/use crutches since the knee surgery, just be honest with the house manager. Tell him/her the tickets were purchased before your surgery. You cannot climb stairs. I am sure they will relocate you to orchestra. A few seats are not sold for situations such as this. Bullets is not selling 100% capacity, anyway. Enjoy the show, I thought it was great.
humbugfoto
Broadway Legend
joined:6/16/07
Another good thing to know at the St. James - there is a handicapped bathroom to the right of the interior doors, just past the coat check at the top of the stairs.
Sarcasm is an allergic reaction to stupid people.
jonartdesigns
Broadway Legend
joined:5/15/04
Thank you all for the advice, I will definitely talk to the house manager when we go on Sunday.
My Icon "Swiney" the Swine Flu Mascot- art by me. "Grease," the fourth revival of the season, is the worst show in the history of theater and represents an unparalleled assault on Western civilization and its values. - Michael Reidel