Comscore

blocked from Telecharge

gfaustswa Profile Photo
gfaustswa
Leading Actor
joined:3/30/07
blocked from Telecharge
Posted: 5/30/14 at 01:36pm
Guess I've been trying too hard to get a good seat for the The River on telecharge. Apparently, I've been blocked from their website. How long will I be blocked for? What a pain.
LizzieCurry Profile Photo
LizzieCurry
Broadway Legend
joined:3/7/05
blocked from Telecharge
Posted: 5/30/14 at 01:36pm
Clear your cookies? Try another browser?
"Don't patronize me, alright?" - BroadwayStar4
haterobics Profile Photo
haterobics
Broadway Legend
joined:3/29/14
blocked from Telecharge
Posted: 5/30/14 at 01:38pm
If they use the same guidelines as Ticketmaster, it will be 24 hours, and it is IP-based, so another browser/cookie clearing won't affect it. A lot of times a modem reset doesn't affect it, either. Not sure if Telecharge is the same, though...

Switch to your mobile phone.
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MichelleCraig
Understudy
joined:5/28/14
blocked from Telecharge
Posted: 5/30/14 at 01:48pm
I've gotten to the point where I won't even use the Telecharge site. It is always problematic for me...
dreaming Profile Photo
dreaming
Broadway Legend
joined:4/24/09
blocked from Telecharge
Posted: 5/30/14 at 01:51pm
I tried to buy a ticket for the play at the Claire Tow this morning ("The Who and The What")-and the website crashed. I had to call them to get that seat back. I haven't used the site (I usually go to the box office, but it's been selling and I can't get there as quickly as I'd like). The woman was really nice-she said they seem to have a lot of these problems.
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macnyc
Broadway Legend
joined:7/26/08
blocked from Telecharge
Posted: 5/30/14 at 03:24pm
Maybe you can try using the old Telecharge site, www2.telecharge.com.
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darreyl102
Broadway Legend
joined:8/23/08
blocked from Telecharge
Posted: 5/30/14 at 04:15pm
Why would they block you? I've never heard of that before.
Darreyl with an L!
gfaustswa Profile Photo
gfaustswa
Leading Actor
joined:3/30/07
blocked from Telecharge
Posted: 5/30/14 at 04:26pm
If you attempt to buy tickets or look for seats too many times, they think you are a scalper buying up tickets to resell. Ticketmaster does the same thing.
haterobics Profile Photo
haterobics
Broadway Legend
joined:3/29/14
blocked from Telecharge
Posted: 5/30/14 at 05:19pm
I think using multiple browsers really trips it the most, since they see requests for multiple seats coming from multiple sessions on the same IP. I rarely had Ticketmaster ban me when I didn't have three browsers running, but sometimes if you keep getting offered the same seat you don't want, it was the only way to have it throw you a second option, etc.

They should offer a "Don't show me this seat again" link, but this only happens when concerts first go on sale. Usually for Broadway, you can pick off the seating chart, not let their computer pick for you.