Director of Ticketing and Tessitura Operations - Milwaukee Rep

Milwaukee Rep in Milwaukee, WI seeks a Director of Ticketing and Tessitura Operations. The Director of Ticketing & Tessitura Operations is a key leadership position responsible for the strategic direction, technology management, revenue optimization, and daily operation of Milwaukee Rep’s ticketing systems and Ticket Office functions. Serving as the organization's primary Tessitura expert and digital commerce lead, this position oversees ticketing operations across multiple venues and sales channels, ensuring a seamless patron experience from first purchase through performance attendance. The Director manages ticketing technology, inventory management, reporting, patron data, and e-commerce systems while leading a culture of exceptional customer service and operational excellence. One of the first regional theaters in the United States and one of the largest, Milwaukee Repertory Theater has been a cornerstone of Milwaukee's cultural life for more than seven decades. As Wisconsin's largest performing arts organization, Milwaukee Rep creates world-class theater experiences that entertain, provoke, and inspire while bringing people together through the power of live storytelling. The search is being led by TOC Arts’ Vice President of Executive Search, Cynthia Fuhrman in consultation with support from the TOC Arts search team. For best consideration, please apply by Friday, July 24. While we will still accept and consider applications received after this date, we encourage you to apply as early as possible for the best chance of being considered for the position. Please note that meeting the priority deadline does not guarantee an interview. No phone calls, please.