Box Office Associate

JOB TITLE: Box Office Associate

REPORTS TO: Box Office Manager

OBJECTIVE: Provide support for the marketing team by giving excellent customer service to patrons through the ticket sales process.

HOURS: Part-Time; 10-20 hours per week; Box Office is open Tuesday – Friday, 10am-2pm; Saturday, Sunday and evening hours based on weekly performance schedule. JOB RESPONSIBILITIES / DUTIES:

Providing excellent customer service to all guests of Casa Manana

Processing ticket sales and answering patron questions with poise and patience

Balancing cash and receipts with manager

Addresses all customer concerns related to ticket processes, policies, seating maps and show details

Perform other responsibilities and duties as requested EDUCATION: High school diploma or equivalent SKILLS: Must have strong customer service skills; Proficient with computer software systems; Organized, efficient and detail-oriented EXPERIENCE: Background in customer service required. Previous box office experience preferred. To apply send resume & cover letter to employment@