All's well that ends well. Telecharge finally got in touch with the theatre and they gave us house seats for the Sunday evening performance on 5/29 - center orchestra, row G. We saw War Horse at the matinee earlier. What an amazing day of theatre! Thanks for all the comments and suggestions - we absolutely loved the show!
I'm so happy they accommodated you. Glad you enjoyed both shows. :)
"The sexual energy between the mother and son really concerns me!"-random woman behind me at Next to Normal
"I want to meet him after and bang him!"-random woman who exposed her breasts at Rock of Ages, referring to James Carpinello