Switching Seats - Telecharge

whizzer_wins Profile Photo
whizzer_wins
#1Switching Seats - Telecharge
Posted: 5/13/17 at 10:20pm

I know Telecharge doesn't allow refunds, but is there anyway to switch your tickets for another seat?

I want to see the show on the same day, but I would prefer other seats than what weren't originally bought.

TheGingerBreadMan Profile Photo
TheGingerBreadMan
#2Switching Seats - Telecharge
Posted: 5/13/17 at 10:47pm

It wouldn't hurt to call and ask. I'm sure that it wouldn't be a problem, especially if the seats you would like to switch to are more expensive. 

verdigris
#3Switching Seats - Telecharge
Posted: 5/13/17 at 10:49pm

I have switched and gotten refunds multiple times with them no questions asked. I just emailed them and they told me to purchase the new seats and email them the confirmation number. Then they refunded the original tickets.

Nycat63
#4Switching Seats - Telecharge
Posted: 5/14/17 at 9:58am

verdigris said: "I have switched and gotten refunds multiple times with them no questions asked. I just emailed them and they told me to purchase the new seats and email them the confirmation number. Then they refunded the original tickets.

 

"Same here.  Have switched dates also.  I've found them very accommodating especially compared to Ticketmaster.  

 

@z5
#5Switching Seats - Telecharge
Posted: 5/14/17 at 10:19am

Done it multiple times, never been an issue; for Ticketmaster as well. 

whizzer_wins Profile Photo
whizzer_wins
#6Switching Seats - Telecharge
Posted: 5/22/17 at 1:46pm

Could I just get a refund? I don't want these seats or dates. I'll buy again, but I don't know if I can right away. Or do you have too buy new seats?

NYfanfromCA Profile Photo
NYfanfromCA
#7Switching Seats - Telecharge
Posted: 5/22/17 at 1:59pm

I also switched dates/seats via Telecharge over the phone with no problem.  My seats were the same price, so there was no charge or any change fees.  I am pretty sure they will not refund anything.  Good luck.

dramamama611 Profile Photo
dramamama611
#8Switching Seats - Telecharge
Posted: 5/22/17 at 1:59pm

They seldom will just give a refund.   They will often let you change the date and/or seat, but technically do not have to.  They will, however, make you buy the new tickets before refunding the first set.  


If we're not having fun, then why are we doing it? These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.

deloverly
#9Switching Seats - Telecharge
Posted: 5/23/17 at 10:30am

I just did this for Come from Away because i was worried about legroom for my dad (who had just had knee surgery) and they could not have been more helpful in finding the best seats for us to switch too (they just had to be in the same price point.)