Venue Operations Assistant - ArtsDistrict Brooklyn

ArtsDistrict Brooklyn, an immersive and experiential arts venue, will open this July, in a reclaimed warehouse along the East River in Greenpoint, Brooklyn (25 Franklin Street) — the media hub of Brooklyn. AD/BK is not only a new arts home rooted in Brooklyn, NY, but AD/BK allows audiences to cross the analog/digital divide with collective experiences — unmediated by goggles or glasses — with original programming and curated content focused on immersive media across art, technology, science, music, film, live entertainment and more.



The new arts hub is already set to feature globally recognized experiences, and will feature the US premiere of the installation “Limitless AI” by artists Ferdi & Eylul Alici – designed to expand your imagination and fuel your curiosity.

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The Venue Operations Assistant is the main point of contact between the outside. This person is in charge of all mail deliveries & pick-ups, incoming phone calls, customer service, and handles the lost & found for the venue. The receptionist also assists each department when needed in special projects.



ESSENTIAL ROLES & RESPONSIBILITIES:



MAIL DELIVERIES & PICK UPS



Takes care of all incoming mail & packages and makes sure to notify the right person upon arrival

Directs packages to the right location

Assists in getting packages ready for pick-ups

INCOMING PHONE CALLS



Screens and routes all incoming calls from the main line appropriately

Communicates internally within each department

Returns important phone calls from the voice mail



CUSTOMER SERVICE



Answers all customer concerns

Provides event information (door time, age limit, set times, etc)

Helps customers with ticket-related issues (non-show hours)

LOST & FOUND



Uploads and processes all lost items from each weekend into our L&F SYSTEM

Communicates with customers regarding filed claims

Schedules pick ups of lost items

Ships items out when needed

SALARY: $20 to $25 per hour
Salary: 20 - 25 per hour