Responsibilities Tour Guides are responsible for conducting a 75-minute behind-the-scenes walking tour of Madison Square Garden. The ideal candidate will possess the ability to speak in a clear, informative and entertaining manner for several hours a day. This position is also responsible for general order and safety of the visitors along the predetermined route. Using good judgment and the ability to think on your feet in addressing all issues of security and safety is paramount. Tour Guides are responsible for proactively approaching all guests to answer questions and provide general tour or Arena information. Qualifications Experience in a tour-related or entertainment industry desired. Strong public speaking and communication skills required with a focus on customer service. Recommended background would include, but not limited to, experience in the theater, performing arts, communications or previous employment as a Tour Guide. Must possess excellent memorization and time management skills with the ability to articulate and inject energy and enthusiasm into presentation. Ability to adapt to requests and changes to the tour script, route and assignment on short notice. Good organizational skills to check in groups and collect tickets as necessary. High level of commitment and flexibility required. Must be available 4 days a week including Sundays and holidays as needed. This is a seasonal, part-time position.