Group & Subscription Sales Associate - Seattle Children’s Theatre

Position Title: Group & Subscription Sales Associate

Department: Sales

Reports To: Director of Marketing & Sales

Classification: Regular/full-time/non-exempt



About SCT

Since its inception in 1975, The Seattle Children's Theatre (SCT), has served over 4 million children for 43 seasons of creative professional theatre and arts education classes for the Puget Sound region, and is one of the most prominent theatre organizations for young audiences in the United States and the world.



Seattle Children's Theatre Mission Statement

To provide children of all ages access to professional theatre, with a focus on new works, and theatre education.



Position Summary:

As part of SCT's sales team, the full-time Group & Subscription Sales Associate will help develop relationships with new audiences - focusing on groups core to SCT’s missions - to drive subscriptions and group sales. Supported by the marketing team, this role requires a self-directed, self-starter who thinks creatively about educating the public about SCT and driving ticket sales for SCT's mainstage season.



Essential Duties & Responsibilities:

- Execute against sales/marketing plan to strengthen relationships with existing audiences and to develop relationships with new ones

- Group Sales: Create in-roads with local neighbors/businesses, special needs audiences, community organizations, travel & tourism resources, etc.

- Subscription Sales: Track and drive subscription sales with current/former customers and develop tactics to initiate relationships for new subscribers

- Plan/coordinate patron experience when groups are on-site attending performances and assist with execution

- Coordinate delivery of marketing materials to key community partners and patrons

- Run daily subscription/sales reports

- Process all subscription orders in Tessitura and coordinate mailing of subscriber tickets

- Assist in execution of ticketing set-up in Tessitura at start of each new season

- Train and support box office staff in regards to subscription orders

- Process and mail ticket donation requests from schools and organizations as needed

- Assist with special events including fundraisers and other development and sales dealings

- Other duties as assigned



Desirable Skills & Qualifications:

- Excellent writing, organizational, and interpersonal skills

- Ability to compile, analyze and interpret information

- Ability to work well under pressure and manage multiple projects at once

- Proven dedication to high quality customer service

- Non-profit and/or arts organization experience a plus

- Knowledge of Tessitura or other like database a plus

- 1-2 years' experience in customer service, communications, or related field

- Bachelor's degree or equivalent work experience is required



Physical Requirements & Work Environment:

- Enjoy working in a fast-paced, non-profit environment

- Experience or interest in theatre and youth arts education is a plus

- Must be self-motivated

- Must have the flexibility to work some nights or weekends as required

- Clearances/background checks will be conducted



Salary & Schedule:

- Salary commensurate with experience; range $15.50 - $18.00/hour (work week is 37.5 hours); non- exempt, full-time position

- Generous benefits package which includes fully paid employee medical, dental and vision coverage

- Will be able to work occasional evenings and weekends



To apply, send cover letter, resume, and three professional references in PDF format to caraj@sct.org. No phone calls please. Seattle Children's Theatre values diversity in the workplace.



Additional Information:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Seattle Children's Theatre provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.