Experience Attendant - Trolls The Experience - Feld Entertainment Inc.

DreamWorks Trolls The Experience is coming to NYC this Fall - and YOU can be a part of the team that makes the magic happen! This live location-based experience is a visually stunning, interactive adventure that brings to life the colorful and musical world of DreamWorks Trolls. Feld Entertainment, the global leader in producing and presenting live touring family entertainment, is proud to partner with Universal Brand Development in this exciting new venture that will be sure to lift the human spirit and create indelible memories.



The Experience Attendant will provide a positive customer experience that makes every guest feel welcome and helps meet all their needs throughout the Experience. They will perform entry-level duties that include customer service, maintenance, and special event assistance. All Attendants will be crossed trained in a variety of duties, but will focus on a particular task during their shift.



Essential Job Functions

?Consistently offer a professional, friendly greeting and engaging service throughout each zone and the exhibit. Proactively acknowledge, engage, and interact with all Guests.

?Responsible for assisting in scanning and verifying tickets upon entry.

?Contribute to the Guest’s Experience by anticipating their needs and offering information, includes events activities and directions.

?Collaborate with Support Staff within the Experience in regard to the planning and successful execution of events.

?Demonstrate excellent customer service, maintaining a positive attitude towards Guests, Co-Workers, and the Management Team.

?Ensure the safety of all guests, keep exhibit clear of hazards.

?Keep flow of traffic moving throughout zone and exhibit.

?Provide assistance to guests with special needs.

?Guide guests to exits or provide other instructions or assistance in case of emergency.

?May help at special displays within the exhibit.

?Speak positively about our products and make every effort to ensure that all guests fully enjoy the Experience.

?Presentation must be kept neat, clean, and visually appealing to all the Guests. Team Members are expected to uphold cleanliness in the Experience and at specific work location.

?May be assigned to other Experience locations/zones as needed.

?Responsible for following rules, regulations and guidelines set forth by “Feld Entertainment, Inc.” best practices as they pertain to the Experience.

?Must have basic knowledge of Trolls Brand.



Job Requirements

?High school diploma or equivalent.

?Hospitality experience is a plus.

?Ability to stand or walk for extended periods of time.

?Must be able to bend, stoop, and lift. May require the use of a ladder.

?Occasionally lifting and carrying up to 25lbs.

?Ability to work under pressure.

?Ability prioritize duties for effective and successful events.

?Availability to work extended hours, holidays, and weekends dependent upon business demands.

?Must be dedicated, reliable, and punctual.

?Demonstrate positive and professional behavior towards clients and co-workers at all times.

?Self-motivated with ability to work independently and be a team player.



Please apply on our website: https://www.feldentertainment.com





Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace.