Thought I'd put this here. I feel like we as theatre-goers all have a really good sense of when to say "thank you" to ushers, box office staff, etc. I tried to touch on some of that, and why it's important. Give it a look if you have a moment, I just wrote a little piece about my high school lunch lady. (And if this is the wrong spot to share this kind of thing, apologies in advance!)