Seeking: Front of House Positions – Out of the Box Theatrics

Seeking: Front of House Positions – Out of the Box Theatrics



DESCRIPTION



Out of the Box Theatrics is seeking responsible, experienced, and highly collaborative team members for our upcoming Loft Season production.



We are currently hiring for the following positions:



Front of House Manager

Box Office Associate

Both positions have the potential to extend to additional productions with Out of the Box Theatrics.



VENUE



The Loft at St. Luke's Theatre

308 W 46th St.

New York, NY 10036



DATES



Prep Week: September 21, 2026

First Preview: September 30, 2026

Opening: October 5, 2026

Scheduled Closing: November 8, 2026

Possible Extension: November 9–22, 2026



Front of House Manager

What We're Looking For:

1 Position available (estimated around 35/hrs a week)

Strong verbal and written communication skills

A positive attitude

Strong interpersonal skills

Ability to work independently and as part of a team

Strong attention to detail

Confidence in problem solving in the moment

Requires the ability to lift up to 35 pounds and walk multiple flights of stairs.



Primary Responsibilities:

Welcome patrons and direct them to the performance space.

Check in patrons for all performances.

Manage and schedule ushers.

Submit usher payroll.

Maintain and receive program inventory.

Collaborate with the Box Office, Stage Management, Producers, and venue staff on procedures and protocols.

Send daily Front of House reports to producers and management.

Execute all closing procedures.

Reports To: General Manager

Compensation: $25/hour



Box Office Associate



What We're Looking For:



2 Part-Time Positions Available

Strong verbal and written communication skills.

A positive attitude.

Strong interpersonal skills.

Ability to work independently and as part of a team.

Strong attention to detail.

Confidence in problem-solving in the moment.

Requires the ability to lift up to 25 pounds and walk multiple flights of stairs.

Familiar with box office and ticketing platforms.

Experience with Ludus, is a plus.

Primary Responsibilities:



Sell, exchange, and process ticket sales through OOTB's ticketing platform.

Provide excellent customer service to patrons in person, over the phone, and via email.

Assist patrons with ticket purchases, exchanges, and general ticketing questions.

Troubleshoot ticketing issues and escalate concerns to the Box Office Manager when necessary.

Accurately process payments and maintain proper cash-handling procedures.

Assist with distributing will call, complimentary, and house seats.

Support the Box Office Manager with daily box office operations and administrative tasks.

Help maintain an organized, welcoming, and efficient box office environment.

Enforce ticketing policies and procedures.

Reports To: Box Office Manager

Compensation: $22/hour (based on experience)



TENTATIVE SCHEDULE



7 performances per week

Monday and Wednesday–Sunday

Tuesday: Dark

Primarily in-person for performances, including afternoons, evenings, weekends, and holidays as needed.



HOW TO APPLY

Please send a cover letter and resume with the position you are applying for in the subject line (either "FRONT OF HOUSE MANAGER – YOUR NAME" or "BOX OFFICE ASSOCIATE – YOUR NAME") to Elizabeth Flemming at jobs@ootbtheatrics.com.