On the Town tickets

shayup
#1On the Town tickets
Posted: 11/26/14 at 8:12am

Was very surprised to find out yesterday that my expired discount code would not be honored . When I checked the available seats, there were plenty, so I called the theater and they again said no discount.

I can see why these shows close. They would rather put the 2 for 1's on sale during the holidays than sell 4 reduced price tickets now. I think it's bad business.

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dramamama611
#2On the Town tickets
Posted: 11/26/14 at 9:01am

Imagine that: not honoring an EXPIRED offer. The fault is yours. Why should they bother to PUT a date on the offer if they will simply ignore it.

The lack of discount tickets is NOT why shows fail. It's the amount of full price tickets that matter.


Shayup = entitlement


If we're not having fun, then why are we doing it? These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.

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Huss417
#2On the Town tickets
Posted: 11/26/14 at 9:41am

How were you able to call the theatre directly?


"I hope your Fanny is bigger than my Peter." Mary Martin to Ezio Pinza opening night of Fanny.

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haterobics
#3On the Town tickets
Posted: 11/26/14 at 10:08am

On The Town has a new discount code that runs through the end of January, but that would be up to you to find and use the current one. Not really a function of the box office staff to tell it to you.

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PalJoey
#4On the Town tickets
Posted: 11/26/14 at 10:10am

Why use the expired discount when there is a current discount?


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Phillypinto
#5On the Town tickets
Posted: 11/26/14 at 10:59am

I actually kinda think that's the reason why shows close. A lot of times people are coming to see a show, but it still doesn't make money because of low ticket prices. 1 out of 5 Broadway shows make money believe it or not


Use my fabulous TodayTix code: JEYCY

Lavieboheme3090 Profile Photo
Lavieboheme3090
#6On the Town tickets
Posted: 11/26/14 at 11:12am

It is not the job of a theater box office to do your job for you. There are discounts out there, but no you can no show up with an expired offer and expect it to be honored. This is a theater, not Wal-Mart.

haterobics Profile Photo
haterobics
#7On the Town tickets
Posted: 11/26/14 at 11:23am

"I actually kinda think that's the reason why shows close. A lot of times people are coming to see a show, but it still doesn't make money because of low ticket prices."

The supply/demand issue isn't really the concern of the audience.

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Phillypinto
#8On the Town tickets
Posted: 11/26/14 at 12:09pm

haterobics, you are so annoying! I know that is not the audience's issue. The OP said "I can see why these shows close" and i was disagreeing with him. damn


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neonlightsxo
#9On the Town tickets
Posted: 11/26/14 at 12:18pm

"haterobics, you are so annoying!"

Yes, he is the annoying one.

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Sutton Ross
#10On the Town tickets
Posted: 11/26/14 at 12:54pm

"Was very surprised to find out yesterday that my expired discount code would not be honored ."

What an entitled, dumb ass thing to say.

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lovebwy
#11On the Town tickets
Posted: 11/26/14 at 12:59pm

Sutton Ross you just made me LOL.

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Sutton Ross
#12On the Town tickets
Posted: 11/26/14 at 1:10pm

Glad I could make you smile On the Town tickets

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Feste
#13On the Town tickets
Posted: 11/26/14 at 3:54pm

If I'm running a business, be a restaurant, theatre or anything else... why would I even offer a discount during my busiest time of year? I'd offer more discounts when it's less likely that I'll get guaranteed business.

It's not community theatre, it's Broadway... a business. Producers invest in order to make a profit. Money.


Hope you're not looking for a deal once Tony season starts....

Updated On: 11/26/14 at 03:54 PM

haterobics Profile Photo
haterobics
#14On the Town tickets
Posted: 11/26/14 at 4:03pm

There is a good reason to offer discounts all the time for theater, because you get people excited about seeing your show. So, if it takes a discount code to get them on your seating chart, and selecting seats for your specific show, it will also show them how much better the seat will be if they pay a bit more for different price levels. If they're already willing to pay $75 for extreme side orchestra, wouldn't they rather just pay $98 and be on the side orchestra aisle?

That upsell and inner monologue may never happen if they are already sold on only seeing a show offering a discount.

Not to mention, whether to offer a discount isn't up to the show, really. If they can't sell the seats at regular price, they're not going to play to nearly empty houses to prove a point. Updated On: 11/26/14 at 04:03 PM

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Patash
#15On the Town tickets
Posted: 11/26/14 at 4:06pm

I'm still waiting for the OP to answer the question of how he called the theatre and whom he thought he was talking with.

you have to admit, this is one of the dumbest complaints here ever -- that a theatre wouldn't honor an expired discount. Next he'll be complaining that after a show closed, they wouldn't do it again just for him.

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Feste
#16On the Town tickets
Posted: 11/26/14 at 4:29pm

Haterobics - that makes a lot of sense, and it's actually very similar to my thought process when I bought tickets to the same show.

But I'm not sure it holds as true for a new hit show about to hit it's marketing prime during the holiday season. The only thing is that its perhaps a larger theatre and thus may struggle to totally fill it. So, while they may offer discounts, I'd say they might not be the same discounts as during a slower time of year.



Updated On: 11/26/14 at 04:29 PM

shayup
#17On the Town tickets
Posted: 11/27/14 at 12:57pm

as usual, I can always count on the reasonable and intelligent feedback from this forum.

I had received a discount code in the mail and was acting upon that offer. I did not look for a current discount since it is close to the holidays and did not think there would be one. When I spoke to the box office, they could have mentioned that there is another discount available when it was apparent that I was not going to pay full price. They didn't, so I didn't imply that they were supposed to offer it, but it makes better business sense to do that than not to make a sale at all.

When someone sees a show and likes it, the word of mouth is a potential sale of additional tickets. That's what I was trying to imply.

However, as usual, the regulars have to be sarcastic and bitter. I hope you all have a great Thanksgiving.

Jayar2 Profile Photo
Jayar2
#18On the Town tickets
Posted: 11/29/14 at 1:40pm

If anybody has a discount code for the month of December that they would be willing to share, please send me a private message. I've looked a fair bit, and I have yet to find one...

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haterobics
#19On the Town tickets
Posted: 11/29/14 at 1:48pm

Umm, there are discounts on both BroadwayBox and the theatermana discounts page?! Unless you want to come during the blackout dates from 12/23 through 1/1?

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Mr Roxy
#20On the Town tickets
Posted: 11/29/14 at 1:50pm

Doubt one will show up until January 15


Poster Emeritus

Huss417 Profile Photo
Huss417
#21On the Town tickets
Posted: 11/29/14 at 2:13pm

And again. How did you call the box office? Simple question.


"I hope your Fanny is bigger than my Peter." Mary Martin to Ezio Pinza opening night of Fanny.

Jayar2 Profile Photo
Jayar2
#22On the Town tickets
Posted: 11/29/14 at 2:39pm

haterobics-- I checked both before I posted here, and the discount codes lapsed on 11/23.

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haterobics
#23On the Town tickets
Posted: 11/29/14 at 2:43pm

If you checked last week, perhaps, but a new code was released since then:

According to BroadwayBox:
Tickets just $89
Valid for performances through Janurary 30, 2015

And Theatermania has a code with rates for now through 1/4, and for the rest of January it even includes a $79 weekday orchestra seat.

Updated On: 11/29/14 at 02:43 PM

Jayar2 Profile Photo
Jayar2
#24On the Town tickets
Posted: 11/29/14 at 2:45pm

I literally looked just before I posted, and the last codes were for Nov. 23. They've changed since then. Are you the one changing them On the Town tickets And thank you!