People Operations Generalist - The Shed

About The Shed

The Shed is a new cultural institution of and for the 21st century. We produce and welcome innovative art and ideas, across all forms of creativity, to build a shared understanding of our rapidly changing world and a more equitable society. In our highly adaptable building on Manhattan’s west side, The Shed brings together established and emerging artists to create new work in fields ranging from pop to classical music, painting to digital media, theater to literature, and sculpture to dance. We seek opportunities to collaborate with cultural peers and community organizations, work with like-minded partners, and provide unique spaces for private events. As an independent nonprofit that values invention, equity, and generosity, we are committed to advancing art forms, addressing the urgent issues of our time, and making our work impactful, sustainable, and relevant to the local community, the cultural sector, New York City, and beyond.



Job Description

The People Operations Generalist supports the day-to-day operations of the People Operations department and plays a key role in ensuring employees receive responsive and effective HR support. Reporting to the People Operations Manager, this role coordinates HR processes, including recruitment logistics, onboarding, benefits administration, HR systems maintenance, and employee lifecycle support. This role is highly collaborative and service-oriented, helping ensure People Operations programs run smoothly across the organization.



Key responsibilities include, but are not limited to:



Payroll & HRIS Administration

Process new hires and rehires for union and non-union staff within the HRIS system

Process payroll adjustments, including salary updates, title changes, PTO requests, vacation payouts, and other compensation changes

Provide HRIS support, including troubleshooting, assisting with system navigation, pay data retrieval, and updating personnel information

Assign and manage PTO policies for union and non-union staff

Maintain payroll tracking documentation and support payroll reporting



Employee Lifecycle & Onboarding

Coordinate the full employee lifecycle, including onboarding, internal transitions, and offboarding

Manage new hire logistics, including employment verification, ADP configuration, and orientation coordination with hiring managers

Manage offboarding processes, including exit documentation, benefits termination, COBRA coordination, and final payroll adjustments

Maintain employee records and HR documentation



Employee Relations Support

Serve as a point of contact for employee HR inquiries

Support employee relations by assisting with documentation and scheduling meetings related to workplace concerns or disciplinary actions

Maintain confidentiality and ensure documentation of employee matters



Recruitment Coordination

Coordinate full-cycle recruitment logistics, including job postings, candidate communications, scheduling, screening, interview script development, and collaboration with hiring managers

Maintain and update applicant tracking records



Benefits & Leave Administration

Manage new hire and annual open enrollment, including HRIS setup and employee communications

Coordinate with benefit vendors to process and manage benefit enrollments and updates

Collaborate with benefit account managers to facilitate employee information sessions

Track employee leave programs, including reasonable medical accommodations, disability, FMLA, and Paid Family Leave

Partner with employees, payroll, and benefit carriers to ensure accurate submission of leave documentation and proper benefits coverage

Manage COBRA administration and coordinate benefit terminations with payroll

Manage workers’ compensation claims and related documentation

Respond to unemployment insurance inquiries from the Department of Labor

Address employee benefits-related questions and concerns



HR Systems & Operations

Maintain employee data in HRIS systems, including ADP, Greenhouse, and PerformYard

Support operational systems such as Makeshift and Intacct

Assist with payroll data entry and employee data reporting, including employee metrics and milestones



HR Projects & Process Improvement

Support initiatives aimed at improving operational efficiency and enhancing the employee experience

Identify opportunities to streamline HR processes and assist in implementing workflow and documentation improvements

Develop and maintain internal documentation for HR processes, procedures, and system workflows

Performance Management Support

Coordinate logistics for performance review cycles



Qualifications and Qualities

Three or more years of progressive HR experience

A bachelor’s degree in a relevant field, or a combination of education and equivalent professional experience, is required.

Start-up/entrepreneurial drive and cultural arts institution experience is preferred

Experience working with ADP HRIS and recruiting tools and systems as well as Microsoft Word, PowerPoint, and Excel

Excellent relationship management and interpersonal skills; excellent oral and written communication skills as well as the ability to demonstrate empathy and understanding in dealing with sensitive employee issues

A demonstrated ability to work collaboratively as part of a highly motivated, energetic team

Attention to detail and ability to multitask and work well under pressure and in a fast-paced environment is required

Ability to manage and prioritize time, demonstrate pushback and a sense of urgency, and understand the value of providing impeccable customer service

Strong understanding of local, state, and federal employment law and regulations



Compensation

The salary range for this position is $70,000 - $75,000. Compensation is commensurate with experience.



Application Process

Interested candidates should complete an application and submit résumé and cover letter in a single Word or PDF document saved as candidate's first and last name through our Career Center page;https://job-boards.greenhouse.io/shednycinc/jobs/5156547008. Only résumés and cover letters submitted in this format will be reviewed. No phone calls, please.



The Shed is dedicated to building an equitable environment that is mixed across lines of difference and strongly encourages applications from Black, Indigenous, People of Color, women, transgender, and non-binary candidates. This position will remain open until filled and until a diverse and qualified pool of candidates is identified. Applicants from populations underrepresented in the arts field are strongly encouraged to apply. Whether you’re new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or taking the next step in your career path, we will be glad to have you on our radar.


Salary: $70,000-$75,000