Development Coordinator & Board Liaison - Jacob's Pillow Dance Festival

Title: Development Coordinator and Board Liaison

Status: Full Time

Reports to: Senior Manager of Individual Giving, Director of Development



Responsibilities



Gift Processing and Data Management

• Enter gifts in database, including coding, copying, filing hard copies, e-filing

• Perform database cleanup and upkeep

• Reconcile all contributed income gifts from individuals with the Business Office

• Produce and distribute weekly gift reports, monthly Contributed Income Report, and other reports as needed

• Generate, edit, print, circulate and file acknowledgement letters, including specialized letters to major donors, using both Patron Manager and Microsoft Word

• Serve as the primary liaison with matching gift program vendors

• Serve as the primary liaison for donors making gifts online

• Assist/support the Manager of Individual Giving and Director of Development with entering and tracking pledges and gifts from Board Members

• Support seasonal staff, interns and volunteers in basic data entry procedures and gift processing policies

• Conform to data entry standards as established by Jacob’s Pillow

• Participate as a member of the Jacob’s Pillow Data Services Work Group



Donor Stewardship and Communication

• Communicate with donors via phone, email, and letters on matters such as gift reminders and invitation follow-ups

• Assist Individual Giving and Events Coordinator and Manager of Individual Giving on occasion with execution of special events which may include RSVP tracking and coordinating vendor payments

• Assist in monthly membership renewal appeal letter production as needed

• Support member acquisition/cultivation efforts as directed

• During the Festival, serve as front-line customer service for membership program by working special events and on-campus stewardship efforts

• Answer box office phones on heavy sell days

• Maintain files and record keeping for department

• Assist Development staff with administrative tasks, as needed

• Serve as integral member of Development team; perform other duties as assigned



Board Liaison

• Manage logistics for all Board and Committee meetings, including serving go-to person for Board members for minor administrative questions, and communicating to Directors, department heads and development staff

• Scribe for all Board meetings and board committee meetings

• Manage Board contact updates in all databases, and Board manual

Please send cover letter, resumes and 3 references to info@jacobspillow.org with "Development Coordinator & Board Liaison" in the subject line.