Job Openings

Tessitura Systems Administrator

Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Tessitura Systems Administrator. This full-time benefits-eligible position requires someone who has demonstrated expertise in the use of ticketing systems, preferably Tessitura, as well having skills in database management, and the ability to positively contribute to an anti-racist organization and assist in dismantling structural racism in theatre. Applicants for this role should have exceptional attention to detail, keen analytical skills, communication and collaboration skills, and demonstrated time-management, and problem-solving skills.

CTC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.

ORGANIZATION DESCRIPTION

Led by Artistic Director Rick Dildine and Managing Director Jill Anderson, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA

Minneapolis and the Twin Cities area has a thriving and vibrant arts scene. The Twin Cities metro area is one of the largest theatre markets in the country, with over 150 theatres. Minnesota year in and year out ranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.

The Twin Cities area is the second largest economic center in the Midwest and is annually ranked as a top area in terms of quality of life. It is home to several restaurants and chefs who are James Beard nominees or winners. The Minneapolis parks system has been called the best-designed, best-financed and best-maintained in America.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing justice, equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

The Tessitura Systems Administrator serves as a part of a collaborative team and provides central management of the Tessitura database, implements processes to ensure data integrity, develops and manages database business rules, manages the integration of Tessitura and TNEW with the organization’s website, and serves as the key source of patron information for the theatre. The position is responsible for the implementation and maintenance of policies and procedures for constituent database management, troubleshooting and quality control, and database integrity (duplicates). This position is one of only a few key power users for Tessitura in the theatre and serves as a source of detailed knowledge and expertise about the database as well as serving as a liaison for the organization to Tessitura. The position will maintain a regular reporting strategy for enhanced and improved use of the Tessitura database to assist with achieving goals.

This position reports to the Chief Operating Officer.

ESSENTIAL FUNCTIONS

Data Management

Ensure integrity/accuracy of database records and system functionality
Troubleshoot all database problems as needed
Verify accuracy of data in databases
Ensure confidentiality and reliability of data and proprietary information
Ensure security for supporter, transactional and financial data
Serve as primary contact for working with Tessitura and RAMP Reporting and List Management
Assist staff with questions about complex extractions, lists and exports
Write and customize Tessitura/SQL reports and Analytics dashboards
Manage requests for and completion of custom reports for all departments

Serves as database process leader

Serve as theatre lead in data integrity and database management
- Set guidelines and systems regarding data entry and data usage
- Devise plans for standardizing data entry and ensuring quality control
- Evaluate, develop and maintain centralized procedures for data management and reporting
- Determine business rules for Tessitura, communicate business rules to staff and enforce their use
- Enroll new users and maintain system security
- Control and monitor user access to database
Provide Tessitura training opportunities and updates for all staff
Coordinate and plan for future data conversions/upgrades as needed
Assist in project planning and consult with internal customers on projects, new technologies and deadlines
Assist in setting and achieving long-term objectives for data services
Assist with integration of Tessitura with TNEW and Website
Act as liaison to Accounting, IT and outside vendors related to Tessitura data issues

Season Revenue Forecasting

Assist, under the guidance of the Director of Marketing, in putting together revenue model for single ticket and subscription seasons
Compile historical research on shows and determine comparable shows for revenue forecasting purposes

Website Integration

Manage the integration of Tessitura and TNEW with the organizations website, ensuring that all e-commerce connections and purchase/donation paths are properly built
Strategize and implement website improvements in collaboration with Director of Marketing and Design and Digital Manager to improve overall website experience for patrons

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist theatre that works towards Justice, Equity, Diversity and Inclusion

Encourage and empower everyone to speak out against racist workplace practices and policies
Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

POSITION QUALIFICATIONS

Experience

Demonstrated expertise in use of Tessitura or similar ticketing system, including knowledge of settlement, data pulls, reporting and basic software management
Advanced working knowledge of SQL-based programs
Demonstrated skill in working with databases in non-profit organization
Demonstrated skill in formatting tables, creating lists and extractions, managing database rules and reference tables, and system/data analysis
Demonstrated knowledge of information technology and basic accounting principles
Demonstrated ability to be accurate in data entry skills and ability to manage multiple tasks and deadlines
Ability to work independently, set priorities and complete work on time and with accuracy
Commitment to maintain confidentiality and a high degree of accuracy in donor/patron records
Demonstrated skill working with basic HTML functionality
Demonstrated proficiency at Microsoft Office applications
A passion for the arts

Knowledge, Skills and Abilities

Adaptability – Ability to adapt to rapid pace in a changing workplace
Analytical Skills – Ability to use thinking and reasoning to solve a problem
Creative – Ability to think in such a way as to produce a new concept or idea
Communication – Ability to clearly and concisely express ideas and ask questions effectively with others
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Customer Oriented – Ability to take care of the customers’ needs while following company procedures
Decision Making – Ability to make critical decisions while following company procedures
Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
Judgment – The ability to formulate a sound decision using the available information
Leadership – Ability to influence others to perform their jobs effectively and to be responsible for making decisions
Organized – Possessing the trait of being organized or following a systematic method of performing a task
Patience – Ability to act calmly under stress and strain, and of not being hasty or impetuous
Problem Solving – Ability to find a solution for or to deal proactively with work-related problems
Project management skills – Ability to plan and manage workflows and personnel in a holistic and integrated fashion to ensure progress of projects, and awareness of responsibilities among staff
Time Management – Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines
Team Building – Ability to convince a group of people to work toward a goal

Other Qualities

A commitment to ethical conduct in all respects of the work environment
A commitment to creating a just, equitable and inclusive work environment
A commitment to the protection of confidential information to which this position has access
Ability to positively contribute to an anti-racist/anti-bias organization and work to dismantle structural racism in theatre
A passion for the arts is a plus

COMPENSATION

The starting salary range for this full-time position is between $51,000 and $60,000 annually. Benefits include medical, dental, and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b) retirement savings plan.

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at jobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.

Annual Fund Manager

Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Annual Fund Manager. This full-time benefits-eligible position requires someone who has the fundraising knowledge and skills to develop and manage CTC’s annual fund strategy, who is knowledgeable about communication strategies for individual donors, and who has the ability to positively contribute to an anti-racist organization and dismantle structural racism in philanthropic activities. Applicants for this role should have exceptional communication and organizational skills, and demonstrated fundraising, relationship building, and project management skills.

ORGANIZATION DESCRIPTION

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA

DIVERSITY AND INCLUSION STATEMENT

POSITION SUMMARY

The Annual Fund Manager will develop, implement and monitor an innovative and cost-effective individual giving strategy to maximize engagement of and income from individual donors. This position will oversee all development systems related to donations, tracking donations and communications strategies, as well as lead the department’s donor data collection, analysis and reporting. This position will be responsible for managing telefunding campaigns, and direct mail campaigns, with input from Director of Development and Associate Director of Development, Individual Giving.

This position reports to the Associate Director of Development, Individual Giving.

ESSENTIAL FUNCTIONS

Annual Fund and Donor Communications

Create and implement cost-effective annual fund strategies and campaigns
- Oversee direct mail, telefunding, and electronic appeals and communications activities from original concept to delivery, including content and design development, and generation of lists and reporting
- Create and manage campaign and event communications schedules, and snapshot calendar on behalf of the department
- Manage relationship with vendors, including mailhouses, printers, and telefunding agencies
- Create and implement prospecting strategies that build a pipeline of new donors, mid-level donors, and sustaining donors.
Drive integration of fundraising messaging and presence within organizational collateral
- Create and integrate Development content for marketing collateral, including language for subscription, Google grant, and early access campaigns
- Create Development ads for printed programs
- Create and update ask language in online cart
- Regularly update CTC development website pages
Develop and foster stewardship and cultivation activities for individual donors
- Manage development, production, and implementation of quarterly donor newsletter
- Drive ongoing stewardship efforts over the course of the season, including seat notes, holiday cards, and surprise-and-delight opportunities for donors
- Manage the acknowledgement process for more than 2,500 donors, updating acknowledgment letter templates and customizing letters as needed
- Oversee the fulfillment of donor benefits, including managing printed donor recognition lists, tracking complimentary dinner and performance tickets, and ensuring discounts and early access
- Participate in a variety of special fundraising and cultivation activities throughout the year, including opening night receptions, the Curtain Call Ball, and other donor events

Database Management and Supervision

Oversee data collection and accurate data entry for the development department; lead department in making data-based decisions to optimize revenue

Refine and maximize donor data collection and reporting process
Establish and report on metrics for a healthy annual fund campaign, according to best practices
Monitor giving trends and use information to format future campaign efforts
Prepare reports for leadership and Development committee regarding progress on fundraising activities as needed
Identify areas for improved use of Tessitura for development activities and remain up-to-date on Tessitura functionality
Maintain understanding of gift entry and document retention policies best practices, providing support to Development Operations Coordinator during high activity seasons and the annual audit

General Activities

Manage Auction Harmony relationship related to the Curtain Call Ball, ensuring a positive user experience for guests and timely acknowledgment for event donors
Work in partnership with other members of the development team to build a strong pipeline of engaged individual donors, and promote the endowment campaign, major gifts, giving circles and planned giving opportunities
Supervise interns and volunteers, as available and appropriate
Other assignments as directed

Collaborate with all departments in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity, and Inclusion

Assist with monitoring and ensuring access, representation, participation, and decision making for historically marginalized communities in the Development Department, in fundraising projects, and in all aspects of CTC’s philanthropic efforts
Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
Encourage and empower everyone to speak out against racist workplace practices and policies
Provide leadership with empathy for all staff
Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

POSITION QUALIFICATIONS

Experience

Demonstrated skill in and knowledge of professional fundraising or related field
Demonstrated successful experience with: direct mail fundraising, telefunding, or annual fund work
Demonstrated skill in campaign reporting and analysis
Demonstrated ability in entering donor data and creating simple queries and reports in fundraising databases; Tessitura experience preferred but not required

Knowledge, Skills and Abilities

Adaptability – Ability to adapt to rapid pace in a changing workplace
Analytical Skills – Ability to use thinking and reasoning to solve a problem
Budget – Ability to plan and work within budget parameters
Communication – Ability to communicate clearly and concisely
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Customer Oriented – Ability to take care of the customers’ needs while following company procedures
Decision Making – Ability to make critical decisions while following company procedures
Diversity Oriented – Ability to work effectively with people regardless of their age, gender, race,
ethnicity, religion or physical abilities
Emotional Intelligence – The ability to recognize and manage one’s emotions, and the emotions of others, to achieve positive and mutually beneficial outcomes
Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
Judgment – The ability to formulate a sound decision using the available information
Project Management – Ability to plan and manage workflows and personnel in a holistic and integrated fashion to ensure progress of projects, and awareness of responsibilities among staff
Time Management – Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines

Other Qualities

A commitment to ethical conduct in all respects of the work environment
A commitment to creating a just, equitable and inclusive work environment
A commitment to the protection of confidential information to which this position has access
Ability to positively contribute to an anti-racist/anti-bias organization and work to dismantle structural racism in theatre

COMPENSATION

The starting salary range for this full-time position is between $63,000 and $70,000 annually. Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b) retirement savings plan.

Cutter/Draper

Children’s Theatre Company (CTC) is seeking qualified candidates with a background theatrical costume construction and professional theatre or commercial costume production for the position of Cutter/Draper. This is a seasonal benefits eligible position that is guaranteed at least 40 weeks of full-time work each season and is part of a collective bargaining agreement with IATSE Local 13, AFL-CIO. Per that collective bargaining agreement, in the event that two or more applicants rank equally in hiring criteria, preference of employment will be granted to those who are currently employed by CTC. This position requires someone who is knowledgeable about a wide range of theatrical costume construction techniques and the functions of a professional costume shop and also have the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have creative problem-solving, project management and interpersonal skills.

ORGANIZATION DESCRIPTION

Led by Artistic Director Rick Dildine and Managing Director Jill Anderson, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the U.S. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA

Minneapolis and the Twin Cities area has a thriving and vibrant arts scene. The Twin Cities metro area is one of the largest theatre markets in the country, with over 150 theatres. Minnesota year in and year outranks near the top nationwide in federal and state arts funding and has a strong history of private arts philanthropy.

DIVERSITY AND INCLUSION STATEMENT

CTC is dedicated to increasing equity, diversity and inclusion in our audiences, our programs and in all of our hiring for staff, artists, and recruiting of board members. CTC is committed to a future where our theatre is a home for all people, all families, and is truly reflective of our community. We are also committed to providing a work environment that is free from discrimination. CTC prohibits discrimination in employment against any employee or job applicant because of that person’s race, color, creed, religion, ancestry, sex, national origin, disability, genetic information, age, sexual orientation, gender identity, gender expression, marital status, familial status, veteran status, status with regard to public assistance, membership in a local human rights commission or any other legally protected status.

POSITION SUMMARY

Responsible for the translation of designer sketches into costumes as assigned. Works with Costume Designers and the Costume Director to deliver completed costumes according to design specifications, production demands and deadlines. Able to produce men’s, women’s and children’s period, contemporary or fantasy pieces.

This position reports to the Costume Director.

ESSENTIAL FUNCTIONS

Costume Construction

Generate patterns using draping, drafting, or flat pattern techniques based on designer renderings and supporting research
Interpret sketches and adjust fit and proportions of sketched designs to individual actors as assigned
In consultation with Costume Designer and Costume Director, determine best construction techniques to realize design, making recommendations on fabrics, underpinnings and support structures as needed to create specific silhouettes
Construct or supervise construction of mock ups for fittings, inducing altering patterns based on fitting information and cutting costumes from corrected patterns
Construct or supervise construction of costumes using a wide range of fabrics, leather, foam, neoprene and trims
Pattern and construct all understructures needed for period or fantasy costumes; construct padding, corsets, cages, as dictated by design
Attend fittings and fit and alter mockups, pulled, purchased or built costumes for desired silhouette and best fit on actor
Communicate all construction and alteration processes and priorities to First Hand and stitchers and supervise construction as needed
Coordinate construction as needed with Costume Crafts staff for attachment of headpieces or other costume accessories
Coordinate construction schedule with Dyer Painter for any fabric modification that needs to occur before, during or after construction so that all processes are complete and meet deadlines
Participate in the scheduling of costume fittings and pace all project work to meet production deadlines
Work with Costume Director to communicate best care, repair and handling instructions to wardrobe staff on any specialty fabric or costumes
Participate in general department activities including but not limited to: warehouse runs to pull and/or restock costumes, organize and inventory shop supplies, clean and restock fitting rooms and work areas

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion

Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

POSITION QUALIFICATIONS

Experience

Demonstrated knowledge of the functions of a professional costume shop
Demonstrated skills in and knowledge of construction of costumes using a wide range of fabrics, leather, foam, neoprene and trims and a wide range of construction techniques
Demonstrated skill in and knowledge of work as a cutter in a professional theatre or high-volume costume shop preferred
Expertise in use of domestic and industrial sewing machines and sergers

Knowledge, Skills and Abilities

Adaptability – Ability to adapt to change in the workplace
Autonomy – Ability to work independently with minimal supervision
Communication – Ability to communicate clearly and concisely
Creative – Ability to think in such a way as to produce a new concept or idea
Detail Oriented – Ability to pay attention to the minute details of a project or task
Emotional Intelligence – The ability to recognize and manage one’s emotions, and the emotions of others, to achieve positive and mutually beneficial outcomes
Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
Organized – Possessing the trait of being organized or following a systematic method of performing a task
Problem Solving – Ability to find a solution for or to deal proactively with work-related problems
Project Management – Ability to plan and manage workflows and personnel in a holistic and integrated fashion to ensure progress of projects, and awareness of responsibilities among staff
Teamwork – Ability to effectively build positive working relationships with cast, crew and co-workers
Time Management – Ability to manage the available time to organize and complete work efficiently and effectively within given deadlines

Other Qualities

A commitment to ethical conduct in all respects of the work environment
A commitment to creating a just, equitable and inclusive work environment
A commitment to the protection of confidential information to which this position has access
Ability to positively contribute to an anti-racist/anti-bias organization and work to dismantle structural racism in theatre

COMPENSATION

The minimum starting wage for this position is $25.21 per hour. Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.

TO APPLY
Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.

Generation Now Administrative Fellowship

The Generation Now cohort of theatres, Penumbra Theatre, Ma-Yi Theatre, Latino Theater Company, Native Voices at the Autry and Children’s Theatre Company are proud to announce the Generation Now Administrative Fellowship opportunity. This is a 12-month fellowship starting in July 2024 and working through the 2024-2025 season. The purpose of this fellowship is to support the Generation Now collaborative partnership between the five professional theatres. The goal of this partnership is to co-commission and co-develop sixteen new plays by BIPOC artists for multigenerational audiences over five years. The administrative fellow will have access to a physical work station at CTC in Minneapolis, as well as CTC’s staff and infrastructure and will report to CTC’s Artistic Director. This position will consult with and report out to the Artistic Directors of all five theatres in the Generation Now cohort.

Learn More and Apply Here

Carpenter/Draftsperson

Children’s Theatre Company (CTC) is seeking qualified candidates with a background theatrical construction drafting techniques and regional theatre or commercial scenery production for the position of Carpenter/Draftsperson. This is a seasonal benefits eligible position that is guaranteed at least 40 weeks of full-time work each season and is part of a collective bargaining agreement with IATSE Local 13, AFL-CIO. Per that collective bargaining agreement, in the event that two or more applicants rank equally in hiring criteria, preference of employment will be granted to those who are currently employed by CTC. This position requires someone who is knowledgeable about basic scenic carpentry, welding, rigging, theatrical automation and construction drafting and also have the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have creative problem-solving skills, analytical abilities, and strong interpersonal skills.

ORGANIZATION DESCRIPTION

Led by Artistic Director Peter C Brosius and Interim Managing Director Steven Thompson, Children’s Theatre Company (CTC) is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the U.S. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DESCRIPTION OF MINNEAPOLIS AND THE TWIN CITIES METRO AREA

DIVERSITY AND INCLUSION STATEMENT

POSITION SUMMARY

This position builds and installs scenic elements based on designs and concepts the scenic designer supplies through models and drawings. They also draft construction drawings to be used by the carpenters to build and install scenic elements. This position spends some time working on the computer in the Tech Office, and some time working down in the theaters and on the shop floor.

This position reports to the Technical Director and works closely alongside the Assistant Technical Director.

ESSENTIAL FUNCTIONS

Drafting and Carpentry

Drafting: Working Knowledge of AutoCAD (3D Modeling), 3D Printers, CNC Routers

Automation: Drafting plans for incorporating automation into scenic units, as well as occasional installation and troubleshooting

Carpentry: Framing, finishing and detail work
Welding: MIG process, Gas cutting and brazing
Sculpting: Foam and woodcarving, texture work
Stitching: Drops, layout, cutting and sewing of fabric
Rigging: Cable Make-up, maintenance, hanging of scenery, special projects
Load-in: Installation of scenery, and storage
Electrical/mechanical: Build and/or repair of general theatre equipment
Other: Duties as assigned

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion

Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
Study topics that lead to a deeper understanding of how white supremacy, racial violence, and systemic racism have shaped American society and how that shapes CTC’s workplace and the lives of CTC employees
Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

Accurate – Ability to perform work accurately and thoroughly
Analytical Skills – Ability to use thinking and reasoning to solve a problem
Creative – Ability to think in such a way as to produce a new concept or idea
Communication, Oral – Ability to communicate effectively with others using the spoken word
Detail Oriented – Ability to pay attention to the minute details of a project or task
Diversity Oriented – Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion or physical abilities
Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
Interpersonal – Ability to get along well with a variety of personalities and individuals
Organized – Possessing the trait of being organized or following a systematic method of performing a task
Patience – Ability to act calmly under stress and strain, and of not being hasty or impetuous
Problem Solving – Ability to find a solution for or to deal proactively with work-related problems
Technical Aptitude – Ability to comprehend complex technical topics and specialized information

Experience

Demonstrated ability to assist Technical Director in the production of technical drawings
Demonstrated skill in construction using wood materials, steel products, foams, fiberglass, electricity, fabrics, paints and chemical solvents.
Demonstrated skill in the use of 3D modeling in AutoCAD
Working knowledge of 3D printers and CNC routers.
Working knowledge of scenic automation technology (Creative Conners).
Working knowledge of radial arm saws, table saws, band saws, cold saws, drill presses, miter boxes, wood lathes, routers, sanders, MIG welding equipment, sewing machines, electrical and pneumatic power hand tools.
Knowledge of safety best practices, fall protection; OSHA 10 or 30 preferred

Other Qualities

A commitment to ethical conduct in all respects of the work environment
A commitment to creating a just, equitable and inclusive work environment
A commitment to the protection of confidential information to which this position has access
Ability to positively contribute to an anti-racist/anti-bias organization and work to dismantle structural racism in theatre

COMPENSATION

The minimum starting wage for this position is $23.56 per hour. Benefits include medical, dental and vision insurance; short-term and long-term disability and life insurance; vacation and sick leave; nine paid holidays; and a 403(b)-retirement savings plan.

Ticketing Associate

Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Ticketing Associate. This is a part-time 10 to 20-hour per week position with Tuesday through Friday office hours between 10:30am to 3:30pm during the season and summer hours Monday through Friday 10am to 4pm. This position requires someone who is detail-oriented, collaborative and customer focused, and who has the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have robust problem-solving, communication, and time management skills.

ORGANIZATION DESCRIPTION

DIVERSITY AND INCLUSION STATEMENT

POSITION SUMMARY

CTC Ticketing Associates provide excellent customer service to CTC patrons and process single ticket, subscription, and Theatre Arts Training class orders and exchanges over the telephone, through the mail, and at the ticket office. This is a great fit for someone who enjoys making conversation, solving problems for others and who can retain a lot of information about a large product catalog. Please note this is currently a remote position; CTC will provide you with a laptop, headset, and mouse.

This position reports to the Ticketing Manager.

ESSENTIAL FUNCTIONS

Ticket Office Duties

Answer ticket office phone lines and help patrons remotely
Process single ticket, season ticket, student matinee payments, and Theatre Arts Training orders by phone, mail or in person
Provide support for exchanges and other issues related to existing orders
Occasional outbound calling to subscribers
Maintain knowledge of and provide information on all performances, classes, camps, and subscription options as requested by patrons

Provide our patrons with a positive experience, from phone call to showtime

Complete necessary daily data entry and project fulfillment as assigned
Accurately process all forms of payment for orders, including occasional cash transactions

Represent Children’s Theatre Company at both internal and external events as requested
Attend trainings and meetings as required

Provide additional ticket office and marketing support as required

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion

Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

Clerical – Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
Decision Making – Ability to make critical decisions while following company procedures
Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
Professionalism – Demonstration of personal accountability and effective work habits, and an understanding of the impact of communication and professional image; acting with integrity and ethical behavior with the interest of the community in mind

Experience

Demonstrated customer service skills
Demonstrated skill with computerized ticketing system (preferably Tessitura) and phone sales preferred
Demonstrated skills with Microsoft Office products including Word and Excel a plus
Previous experience in an arts organization a plus

Computer Skills

Must show a willingness to learn new technology and adapt easily to system changes

Other Qualities

MUST be available at least 10 hours per week
A commitment to ethical conduct in all respects of the work environment
A commitment to creating a just, equitable and inclusive work environment
A commitment to the protection of confidential information to which this position has access

COMPENSATION

The starting pay for this part-time position is $15.57 per hour. Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan.

Production Over-Hire Positions

Children’s Theatre Company (CTC) is seeking qualified candidates for over-hire positions for the upcoming season. Over-hire are employed on an as needed basis which varies throughout the year based on the needs of each production. All over-hire positions may range in both required experiences and length of commitment. All positions are paid on an hourly basis.

CTC operates under a collective bargaining agreement with IATSE Local 13.

ORGANIZATION DESCRIPTION

Led by Artistic Director Rick Dildine and Managing Director Jill Anderson, Children’s Theatre Company is the nation’s leading theatre for multigenerational audiences and is one of the 25 largest producing theatres in the United States. A winner of the Tony Award for Outstanding Regional Theatre, CTC creates extraordinary theatre experiences that educate, challenge and inspire young people. It has set standards of excellence in the quality of its productions, commitment to new work, and innovative education and community partnerships.

DIVERSITY AND INCLUSION STATEMENT

OPEN OVER-HIRE ROLES

Carpenter/Welder – work in the scene shop. Position duties can include but are not limited to carpentry, welding, rigging, load in and strike. $23.56/hr

Scenic Artist – assist in producing the paint and texture finishes for all scenic elements. Requires excellent drawing and copying skills and the ability to read blueprints and understand scale. $18.00 – $22.00/hr

Electrician – hang, focus and strike lighting equipment. $22.54/hr

Wardrobe Swing – learn dresser tracks and laundry procedures. Cover for wardrobe staff absences and assist with laundry and reset on Saturdays and Sundays during show run. $25.54/hr

Wig Maintenance – maintain wigs during run of a show, approx. 2 hours per day. $22.54/hr

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

These positions require demonstrated skills and abilities related to the duties of the role.

Other Qualities

A commitment to ethical conduct in all respects of the work environment
A commitment to creating a just, equitable and inclusive work environment

TO APPLY

Please send a cover letter and resume to Andrew Robertson, Director of Human Resources at productionjobs@childrenstheatre.org. Please include the name of the position(s) to which you are applying in the subject line of the email.

Front of House Associate

Children’s Theatre Company (CTC) is seeking qualified candidates for the position of Front of House Associate. This is a part-time 10 to 20-hour per week position with a variable schedule. This position requires someone who is detail-oriented, collaborative and customer focused, and who has the ability to positively contribute to an anti-racist/anti-bias organization. Applicants for this role should have robust problem-solving, communication, and critical thinking skills.

ORGANIZATION DESCRIPTION

DIVERSITY AND INCLUSION STATEMENT

POSITION SUMMARY

The Front of House Associates provide excellent customer service and assist the rest of Front of House staff in ensuring that productions and events are safe, entertaining, and efficiently run. Front of House Associates duties include scanning tickets, assisting patrons with seating and wayfinding and running concessions.

This position reports to the House Manager.

ESSENTIAL FUNCTIONS

Patron Services

Assist in making sure the lobby, theatre, and concession stand are set up before patrons arrive
Provide friendly service to patrons as they arrive, tear/scan tickets, help patrons find their seats, direct them to restrooms, answer questions about the theatre and shows, help with late seating, and watch the house for any general issue that arise before and during the performance
Work assigned concessions lanes and gift shop prior to the show, during intermission and post show in a quick and efficient manor while making accurate transactions using the Square sales system
Assist in making sure that the patrons all leave the theatre safely post performance
Help clean the theatre and restock concessions and gift shop for the next performance
Represent Children’s Theatre Company at both internal and external events as requested
Attend trainings and meetings as required
Perform other duties as assigned by the House Manager and/or Performance Supervisor
Project the brand image of CTC through actions and behaviors at events and at the theatre

Collaborate with all staff in the furtherance of CTC’s goal of being an anti-racist/anti-bias theatre that works towards Justice, Equity, Diversity and Inclusion

Encourage and empower everyone to speak out against racist and/or biased workplace practices and policies
Positively contribute to the ACT One platform, creating a future where our theatre is a home for all people, all families, reflective of our community

POSITION QUALIFICATIONS

Knowledge, Skills and Abilities

Collaboration – Ability to work with others and be a positive team member contributing to a positive culture
Communication – Ability to express oneself clearly in interactions with others and to understand what others are expressing
Coping under pressure – Ability to maintain a calm demeanor and make sound decisions in the face of high stress situations
Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Customer Service – Knowledge of principles and practices for providing customer services, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
Decision Making – Ability to make critical decisions while following company procedures
Detail-oriented – Thoroughness and accuracy when completing a task through concern for all areas involved, no matter how small
Inclusive – Skill and value of providing equal access of opportunities and resources for people who might otherwise be excluded or marginalized
Professionalism – Demonstration of personal accountability and effective work habits, and an understanding of the impact of communication and professional image; acting with integrity and ethical behavior with the interest of the community in mind

Physical Aspects

This role is periodically responsible for activities that require certain physical abilities. CTC will make reasonable accommodations for employees who are not able to perform these activities, but who are otherwise able to perform the essential aspects of the role. The more physically demanding aspects of the role are:

Periodically lifting and moving items like program boxes, concession boxes, merchandise, etc. of up to 50lbs
Assisting patrons up and down stairs repeatedly in a darken environment
Standing for long periods of time

Experience

Demonstrated customer service skills including working with diverse groups of people
Previous ushering experience in a non-profit or arts organization a plus, but not required

Computer Skills

Ability to quickly learn and use institutional programs such as Square, When 2 Work and Paycom

Certificates & Licenses

CPR/AED/First Aid Certification; training is provided for candidates who do not already possess this certification
The position is required to be certified to sell and handle alcohol; training is provided for candidates who do not already possess this certification

Other Qualities

MUST be available for at least two weeknight performances and one weekend day during the run of all productions
Availability for weekday mornings are a plus
A commitment to ethical conduct in all respects of the work environment
A commitment to creating a just, equitable and inclusive work environment
A commitment to the protection of confidential information to which this position has access
Willingness to wear CTC Front of House uniform
Must be age 18 or older

COMPENSATION

The starting pay for this part-time position is $15.57 per hour. Benefits include sick and safe leave and the ability to contribute to a 403(b)-retirement savings plan.