Page: 1

Spring Awakening video audition problem

smallactor5
Swing
joined:7/4/08
Swing
joined:
7/4/08
Spring Awakening video audition problem#1
Posted: 7/6/08 at 1:05am
Hey, guys, I'm in serious need of some help here. I've been trying to submit a video audition through the Spring Awakening website. It's in the correct format and everything, but whenever I try to upload everything, it just runs for several minutes and then goes back to a blank submission screen. I understand that I'm supposed to receive a confirmation message, but I've had no such thing and have tried several times, using Firefox and Explorer.
Anybody have any ideas? I can't find any kind of contact number or e-mail to confirm if they received it or if I should submit it another way.
Please help!
ExceedinglyPeculiar2 Profile PhotoExceedinglyPeculiar2 Profile Photo
ExceedinglyPeculiar2
Featured Actor
joined:5/20/08
Featured Actor
joined:
5/20/08
My guess would be an issue with file size. Try compressing it?
"My understanding is that he is leaving show business to pursue a career as a thermometer." -- David Mamet on Jeremy Piven's early departure from the cast of Broadway's 'Speed-the-Plow'
BrodyFosse123 Profile PhotoBrodyFosse123 Profile Photo
BrodyFosse123
Broadway Legend
joined:2/27/06
Broadway Legend
joined:
2/27/06
Sounds like a file size issue. You need to compress or format it again in a smaller file size.

smallactor5
Swing
joined:7/4/08
Swing
joined:
7/4/08
How do I do that?
My resume is 28.5 KB, headshot is 39.7 KB, and my video is 63.3 MB. I assume it's the video's fault, but I have no idea how to fix that.
smallactor5
Swing
joined:7/4/08
Swing
joined:
7/4/08
You were right! The file was too big. As soon as I converted it from Quicktime to MP4, it went through. Thanks so much!

Page: 1