Box Office Transparency About Rush Seat Locations

[RumTumJM]

Posted: 8/19/19 at 9:18am

This fall I plan on seeing Beautiful & & Rock Of ages.

If I go to either the box office, when it opens, are they able to tell me where the available rush seats are, before I buy one? I'd be willing to spend an extra $20-30 (with a discount code) to get a full view, IF the rush seats are partial view. If rush seats are better, I'd take one of those.

Would I be likely successful in getting such info/assistance at the box office?

[Wick3]

Posted: 8/19/19 at 9:24am

I think it'll depend on the kind of day the box office person is having. From my experience, they'll just give you what they have. If you tell them what you plan to do, the greedy ones may tell you a partial view seat so they can get an extra $20-$30 out of you. There are nice box office folks out there who'll gladly answer your questions but as I always say, just be prepared for the worst experience possible to avoid disappointment and you'll be fine. Remember, box office folks are salesmen/women.

[bandbfilm]

Posted: 8/19/19 at 9:28am

I rushed Rock of Ages this weekend and got Row C Center - and I was the only person waiting when rush started. There were many empty seats - and this small theater truly has no partial view seats. So at least for Rock of Ages I would say don’t worry.

Updated On: 8/19/19 at 09:28 AM

[JBroadway]

Posted: 8/19/19 at 9:31am

Personally, I find that even the more short-tempered box office workers will at least tell you where the seat is. I have, occasionally, asked about rush seat location before buying, and they have always told me. For me, the real variable is whether or not they let you choose between different rush seats. THAT always depends on the mood of the employee, and/or the show's policy. But it doesn't sound like that's what you're looking to do. I think if you make it clear that you're deciding between the rush seats and full price, they will tell you where the seat is, even if they are a little grumpy about it. 

[UncleCharlie]

Posted: 8/19/19 at 12:12pm

In my experience, the folks in the box office will always be clear if the rush seats are partial view. Many times they will offer that info without being asked and sometimes they even stamp partial view on your ticket if it doesn't already say it when it's printed specifically cause they don't want someone coming back later complaining that they didn't know they would miss stuff. Getting more detailed info beyond that is luck of the draw.

[Pashacar]

Posted: 8/19/19 at 1:12pm

Agree on expecting the worst & that BO staff are salespeople. I find they tend to overstate how "good" seats are and how minimal obstructions are, especially with cheaper tickets like rush. IMO it's best to ask them to point it out on the seating chart and draw your own conclusions.

[alex814]

Posted: 8/19/19 at 1:46pm

I tend to ask (before giving my cash/credit card) if the seats are partial view. I’ve never had an issue with this but your mileage will vary depending on the salesperson that processes your purchase.