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buckle up Theatre Enthusiast's, its time for another rant about Ticketmaster!!!

I went through the hassle of buying seats during the second release of tickets (cheapest ones all the way in the corner of the rear mezz) today I look and see that there are seats not only several rows closer, but dead center for a cheaper price.

So i called Ticketmaster to ask about an exchange and got a lecture about how they don't set the price for the show and because the new tickets are cheaper an exchange is not possible. My only option would be to return the one I have and buy a new one (the tickets were a very generous gift from someone and I don't want to go through the hassle of getting them involved)

I know it was a risk to buy early because prices change based on demand, but with how quickly the tickets went during the initial release, I didn't want to risk it. Now Im just stuck feeling like Im being penalized for buying early

qolbinau

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Broadway Legend
joined:6/29/08

Broadway Legend
joined:
6/29/08

Jason Robert Brown/Stephen Sondheim 6/24#5
Posted: 6/22/19 at 7:47am

To be fair it probably isn't ticketmaster's fault as they said - they are just the face for a bunch of producers that set the policies, release the tickets and set the ticket prices. Nice scapegoat the Producers can hide behind.

"It’s the fractured quality in [Bernadette Peters'] singing voice and line readings that puts across the character as someone for whom resentment is sliding into madness." - NYtimes on Follies (2011).

Samanthacq

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Chorus Member
joined:8/30/11

Chorus Member
joined:
8/30/11

Jason Robert Brown/Stephen Sondheim 6/24#6
Posted: 6/22/19 at 7:52am

The balcony seats are now more expensive than Orch ones. What are they thinking??

Sytwix

Swing
joined:4/30/14

Swing
joined:
4/30/14

Jason Robert Brown/Stephen Sondheim 6/24#7
Posted: 6/22/19 at 9:21am

JRBSS20 discount code (20% off) for June 24 8PM show

Samanthacq