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Telecharge down?

DAME
Broadway Legend
joined:4/15/04
Broadway Legend
joined:
4/15/04
Telecharge down?#1
Posted: 4/11/19 at 3:53pm

The site loads but then it freezes when you select a show. Anyone else having issues?

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dramamama611
Broadway Legend
joined:12/4/07
Broadway Legend
joined:
12/4/07
Telecharge down?#2
Posted: 4/11/19 at 4:21pm

It's very slow, but otherwise I had no issues.

If we're not having fun, then why are we doing it? These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.
Fosse76
Broadway Legend
joined:3/21/05
Broadway Legend
joined:
3/21/05
Telecharge down?#3
Posted: 4/11/19 at 4:27pm

Telecharge is such a horrible site. Just keep trying and wait it out.

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Huss417
Broadway Legend
joined:5/15/03
Broadway Legend
joined:
5/15/03
Telecharge down?#4
Posted: 4/11/19 at 7:44pm

Past week or so when I click on choose seats all I ever get is a black screen. When I go to refresh it says do I want to release the seats in my cart. Quite frustrating.

"I hope your Fanny is bigger than my Peter." Mary Martin to Ezio Pinza opening night of Fanny.
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haterobics
Broadway Legend
joined:3/29/14
Broadway Legend
joined:
3/29/14
Telecharge down?#5
Posted: 4/11/19 at 11:51pm

The problem is, by the time you post asking it's down, it's probably back up. And by the time you hear that it's back up, it could very well be down again...

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GreasedLightning
Broadway Legend
joined:2/11/14
Broadway Legend
joined:
2/11/14
Telecharge down?#6
Posted: 12/3/19 at 10:04pm

Is Telecharge acting up for anyone? I get as far as the interactive seating chart loading page and then it continuously says "Seating Data Loading..." with no results.

Kruth1
Swing
joined:12/13/18
Swing
joined:
12/13/18
Telecharge down?#7
Posted: 12/3/19 at 10:38pm
I tried about 2 hours ago and had the same issue. Haven’t gone back on since so don’t know if it’s back up
Broadway Buddy
Stand-by
joined:5/9/19
Stand-by
joined:
5/9/19
Telecharge down?#8
Posted: 12/3/19 at 10:55pm

GreasedLightning said: "Is Telecharge acting up for anyone? I get as far as the interactive seating chart loading page and then it continuously says "Seating Data Loading..." with no results."

I’ve had this problem for about a week now. I thought it was my terrible WiFi, but I’m glad to hear it’s not just me. 

Broadway Buddy
Stand-by
joined:5/9/19
Stand-by
joined:
5/9/19
Telecharge down?#9
Posted: 12/3/19 at 10:57pm
Oh, and I got the WiFi fixed today, and the ticket site still not loading, so I’m just glad to find out it’s not only me. I WANT TICKETS! Also telecharge needs a redo to there site. It’s never actually been good. And the layout can be confusing. I just wish everything was in Ticketmaster.
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Miles2Go2
Broadway Legend
joined:8/10/17
Broadway Legend
joined:
8/10/17
Telecharge down?#10
Posted: 12/4/19 at 12:40am
I had that problem last week, but it straightened out over the next 24 hours. Luckily, I have all my tickets bought now for my upcoming trip so I don’t have to deal with it again for awhile.
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NievesG
Stand-by
joined:4/15/18
Stand-by
joined:
4/15/18
Telecharge down?#11
Posted: 12/4/19 at 9:54am

From Twitter:

"We hear you! We're working on fixing an issue with our seating chart. To complete your purchase please call us at 212-239-6200 or 800-447-7400."

https://twitter.com/Telecharge/status/1202238958748536835

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everythingtaboo
Broadway Legend
joined:5/5/04
Broadway Legend
joined:
5/5/04
Telecharge down?#12
Posted: 12/4/19 at 9:57am

I've had the issue on and off for the past week, on multiple browsers and computers, it freezing as it tries to load the seat plan. Yesterday my friend was freezing at the choose a date calendar. I resorted to calling to make a booking.



"Hey little girls, look at all the men in shiny shirts and no wives!" - Jackie Hoffman, Xanadu, 19 Feb 2008