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Will telecharge exchange my seats for different seats of the same price at the same performance?

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suicidalmickeymouse
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I received 2nd row seats to King Kong for Xmas, right orchestra aisle seats. However I am really short. If the person who gifted called, is it possible we could move further back as long as the seats are the same price?
Hunter: Your teeth need whitening./ Heidi: You sound weird./ Jeff: You taste funny.
-Jeff Bowen's worst onstage line flub.
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CT2NYC
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LesWickedly
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Yeah just give them that little reason (not required but could help depending on the customer service person) and they’ll most likely make the change for you.

Updated On: 1/4/19 at 11:22 AM
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JudyDenmark
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I've never had a problem exchanging with Telecharge as long as it's a reasonable request (like this is)... just a heads up that usually they have you buy the new tickets before refunding the first ones. I'd be sure to let them know these were a gift so that they ideally won't don't that. 

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haterobics
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JudyDenmark said: "I'd be sure to let them know these were a gift so that they ideally won't don't that."

The OP said the person who bought the gift would be making the call.

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Wick3
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worst case scenario.... the broadway theater has booster seats available.

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CT2NYC
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Wick3 said: "worst case scenario.... the broadway theater has booster seats available."

I think they're hard plastic, though.

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haterobics
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The lead in this show is twenty feet tall, no one is that short.

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CT2NYC said: "Wick3 said: "worst case scenario.... the broadway theater has booster seats available."

I think they're hard plastic, though.
"

They are, and its painful

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JudyDenmark
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haterobics said: "JudyDenmark said: "I'd be sure to let them know these were a gift so that they ideally won't don't that."

The OP said the person who bought the gift would be making the call.
"

Whoops! Thanks. Reading is hard. 

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Lot666
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They don't have to do this for you, but I've yet to have Telecharge not react graciously to such a request (unlike Ticketmaster). Just approach the interaction from the perspective that the representative will be providing a courtesy that is an exception to the rule, and don't be demanding/presumptuous. A little humility can go a long way. smiley

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suicidalmickeymouse
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Thank you for all your responses! We called today and moved my seats to row G seats 2 and 4. They were so nice, you all were totally right... now just to see exactly how much of a hot mess this show is!!
Hunter: Your teeth need whitening./ Heidi: You sound weird./ Jeff: You taste funny.
-Jeff Bowen's worst onstage line flub.
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JudyDenmark
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suicidalmickeymouse said: "now just to see exactly how much of a hot mess this show is!!"

Leave your musical theatre critic hat at home and go in expecting to enjoy an impressive Vegas-y spectacle, and it won't be a hot mess. :)