Page: 1

Shubert Box Office Question

Huss417 Profile PhotoHuss417 Profile Photo
Huss417
Broadway Legend
joined:5/15/03
Broadway Legend
joined:
5/15/03
Shubert Box Office Question#1
Posted: 7/30/18 at 5:27pm

I have to pick up my Hello Dolly tickets at the will call window the same day as show. Probably won't be able to pick up until almost curtain. Does anyone know if there is a separate line for Will Call or do you have to get into the crazy main line?

Thanks. :)

"I hope your Fanny is bigger than my Peter." Mary Martin to Ezio Pinza opening night of Fanny.
802AFM
Swing
joined:4/19/17
Swing
joined:
4/19/17
seperate line#2
Posted: 7/30/18 at 6:04pm

it's nuts but if you get there closer to curtain it might be easier because the lines will be less.   the will call line is closest to the building.

Fosse76
Broadway Legend
joined:3/21/05
Broadway Legend
joined:
3/21/05
seperate line#3
Posted: 7/30/18 at 6:23pm

Other than the Broadway, I don't know of any other theater that requires queuing in the main line for box office pick-up. Although some may make you go back out into the main line after picking up your tickets.

Huss417 Profile PhotoHuss417 Profile Photo
Huss417
Broadway Legend
joined:5/15/03
Broadway Legend
joined:
5/15/03
seperate line#4
Posted: 7/30/18 at 6:35pm

I think I might go your route 802AFM

Fosse76. I am coming across it more and more. At the Jacobs for Iceman and Bandstand security made me go to the back of the line. I told hime I was picking up tickets. Same response. "Back of the line" Maybe I have become spoiled but for many and I mean many years I have always used Will Call to avoid the lines and get right in. It finally has caught up with me. :)

"I hope your Fanny is bigger than my Peter." Mary Martin to Ezio Pinza opening night of Fanny.
dramamama611 Profile Photodramamama611 Profile Photo
dramamama611
Broadway Legend
joined:12/4/07
Broadway Legend
joined:
12/4/07
seperate line#5
Posted: 7/30/18 at 6:40pm

I've never been told to go to the general entry line to pick up tickets.

If we're not having fun, then why are we doing it? These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.
Huss417 Profile PhotoHuss417 Profile Photo
Huss417
Broadway Legend
joined:5/15/03
Broadway Legend
joined:
5/15/03
seperate line#6
Posted: 7/30/18 at 7:40pm

dramamama611 said: "I've never been told to go to the general entry line to pick up tickets."

Don't jinx yourself. :)

"I hope your Fanny is bigger than my Peter." Mary Martin to Ezio Pinza opening night of Fanny.
Dollypop
Broadway Legend
joined:5/15/03
Broadway Legend
joined:
5/15/03
seperate line#7
Posted: 7/30/18 at 8:39pm
I've found the box office staff at the Shubert to be very genial. They've never asked me to go to the end of the line. In fact, They've cordially gestured for me to go right in.
"Long live God!" (GODSPELL)
Huss417 Profile PhotoHuss417 Profile Photo
Huss417
Broadway Legend
joined:5/15/03
Broadway Legend
joined:
5/15/03
seperate line#8
Posted: 7/30/18 at 9:18pm

Dollypop said: "I've found the box office staff at the Shubert to be very genial. They've never asked me to go to the end of the line. In fact, They've cordially gestured for me to go right in."

But you are Dolly. They better more than cordially invite you in. :) I'll just walk right up and see what happens. This is what happens when house seats pop up. Not a thought about getting there and such. Just had to go back.

 

"I hope your Fanny is bigger than my Peter." Mary Martin to Ezio Pinza opening night of Fanny.
802AFM
Swing
joined:4/19/17
Swing
joined:
4/19/17
check your receipt#9
Posted: 7/30/18 at 10:18pm

you should make sure your ticket doesn't specify you must pick it up earlier than 30 minutes before curtain.  some special tix like house seats or standing room seats can require that

LesWickedly Profile PhotoLesWickedly Profile Photo
LesWickedly
Broadway Legend
joined:2/18/13
Broadway Legend
joined:
2/18/13
check your receipt#10
Posted: 7/30/18 at 11:29pm
If I recall correctly, seeing Bernadette in January I did have to wait in line to get to Will Call, so I made sure and picked up my tickets in advance when I went again in June.
msmp Profile Photomsmp Profile Photo
msmp
Leading Actor
joined:2/6/18
Leading Actor
joined:
2/6/18
check your receipt#11
Posted: 7/31/18 at 12:10am

Being at the Shubert yesterday, people were able to just go in to Will Call and pick up their tickets, but then had to go back outside to the main line in order to get into the theatre proper.

Huss417 Profile PhotoHuss417 Profile Photo
Huss417
Broadway Legend
joined:5/15/03
Broadway Legend
joined:
5/15/03
check your receipt#12
Posted: 7/31/18 at 11:38am

Seems about 50/50 on Will-Call. I'll report back Wednesday what happens. 

Thanks everyone.

"I hope your Fanny is bigger than my Peter." Mary Martin to Ezio Pinza opening night of Fanny.