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DOES RICHARD ROGERS SCAN PHONES

Melissaros1
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DOES RICHARD ROGERS SCAN PHONES#1
Posted: 5/11/18 at 8:10pm

Please!!! I've talked to so many people and no one has given me a straight answer. Ticketmaster isnt allowing me to print my tickets and i don't know what to do. Can I get into the show with just the ticket on my phone? RIchard Rogers theater, ive heard, in the past, does not scan phones. But do the still not scan phones? Please answer, thank you!

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Jessetenny
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DOES RICHARD ROGERS SCAN PHONES#2
Posted: 5/11/18 at 8:14pm

When purchasing the tickets you needed to select Print-At-Home or Mobile, if you selected Mobile they will scan your phone, but you can call TM and ask them to change the delivery method of your tickets to Mobile or Will Call 

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yesraccoons
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DOES RICHARD ROGERS SCAN PHONES#3
Posted: 5/11/18 at 8:15pm
I’m not sure but you should really call telecharge costumer service
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Jessetenny
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DOES RICHARD ROGERS SCAN PHONES#4
Posted: 5/11/18 at 8:17pm

yesraccoons said: "I’m not sure but you should really call telecharge costumer service"

Telecharge is for Shubert Theatres, Vivian Beaumont, Circle In The Square, and some off-broadway venues. Ticketmaster is for Nederlander houses. 

 

TM is a LONG wait time to get through though

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DOES RICHARD ROGERS SCAN PHONES#5
Posted: 5/11/18 at 8:19pm
No, it doesn’t. Just print the ticket.
usn120 said: "Really... REALLY...? It's been 8 years and you thought it was worth bumping to share that you THINK Broadway "Star" Alex Wyse is Jewish?"
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Jessetenny
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DOES RICHARD ROGERS SCAN PHONES#6
Posted: 5/11/18 at 8:25pm

BroadwayConcierge said: "No, it doesn’t. Just print the ticket."

If you select Go Mobile or call TM and tell them to change the delivery to mobile, they will scan it. 

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DOES RICHARD ROGERS SCAN PHONES#7
Posted: 5/11/18 at 8:27pm
They don’t do Mobile at the Rodgers though, is my point.
usn120 said: "Really... REALLY...? It's been 8 years and you thought it was worth bumping to share that you THINK Broadway "Star" Alex Wyse is Jewish?"
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DOES RICHARD ROGERS SCAN PHONES#8
Posted: 5/11/18 at 8:27pm

BroadwayConcierge said: "They don’t do Mobile at the Rodgers though, is my point."

They did when I saw the show in previews..I did Mobile entry with Ticketmaster.

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DOES RICHARD ROGERS SCAN PHONES#9
Posted: 5/11/18 at 8:29pm

And my job requires securing MANY sets of tickets, and I have bought over 50 sets of tickets to Hamilton in New York, and when my clients want Mobile entry, there is never an issue. So mobile is fine.

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DOES RICHARD ROGERS SCAN PHONES#10
Posted: 5/11/18 at 8:31pm
Get to the theatre early and go to the box office. If there is an issue they will print your tickets. They have access to do this. They’ve printed tickets for me that I had originally had issued to me as e-tickets but wanted the physical ticket.

Common sense is so lacking these days. Geez.
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DOES RICHARD ROGERS SCAN PHONES#11
Posted: 5/11/18 at 8:44pm

Not Hamilton, but I have mobile tickets for Harry Potter next Saturday. The Lyrics scans, Correct?

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TotallyEffed
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DOES RICHARD ROGERS SCAN PHONES#12
Posted: 5/11/18 at 8:47pm

BrodyFosse123 said: "Common sense is so lacking these days. Geez. "

 

And rudness so common.

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DOES RICHARD ROGERS SCAN PHONES#13
Posted: 5/11/18 at 9:06pm

BOM said: "Not Hamilton, but I have mobile tickets for Harry Potter next Saturday. The Lyrics scans, Correct?"

Since they have the scanners that accept mobile ticketing at the Hudson I would assume that ATG is using that same system at the Lyric as well.

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BwayinVan
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DOES RICHARD ROGERS SCAN PHONES#14
Posted: 5/11/18 at 9:17pm
I went 2 weeks ago and yes they scanned my phone no problem
Markecib
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DOES RICHARD ROGERS SCAN PHONES#15
Posted: 5/11/18 at 9:18pm

BOM said: "Not Hamilton, but I have mobile tickets for Harry Potter next Saturday. The Lyrics scans, Correct?"

 

Yes, the Lyric scans off the mobile.

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DOES RICHARD ROGERS SCAN PHONES#16
Posted: 5/11/18 at 9:19pm

I hate it when certain members of this board *cough BConcierge cough* think that they know everything.

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DOES RICHARD ROGERS SCAN PHONES#17
Posted: 5/11/18 at 9:19pm

I hate it when certain members of this board *cough BConcierge cough* think that they know everything.

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DOES RICHARD ROGERS SCAN PHONES#18
Posted: 5/11/18 at 9:52pm

Thanks everyone for the replies!

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DOES RICHARD ROGERS SCAN PHONES#19
Posted: 5/11/18 at 10:27pm

Jessetenny said: "I hate it when certain members of this board *cough BConcierge cough* think that they know everything."

The OP asked a question, and Concierge (among others) answered. What's the beef?

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DOES RICHARD ROGERS SCAN PHONES#20
Posted: 5/11/18 at 10:39pm

BConcierge answered incorrectly and had a condescending tone that I, among others, do not appreciate and told me I was wrong even though I know for a FACT that they take mobile entry.

Facts are Facts - Monique Heart.

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DOES RICHARD ROGERS SCAN PHONES#21
Posted: 5/11/18 at 10:48pm
Sorry if I made a mistake, Jesse, but you’re being super rude to me. I purchased Hamilton tickets literally last week and Ticketmaster did not give me the option to do Mobile despite my searching for the option very specifically (after it was so easy to do so at Harry Potter last month). Maybe I missed the option, then, but I thought I was giving OP a correct answer. You don’t have to be so rude.
usn120 said: "Really... REALLY...? It's been 8 years and you thought it was worth bumping to share that you THINK Broadway "Star" Alex Wyse is Jewish?"
LxGstv
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DOES RICHARD ROGERS SCAN PHONES#22
Posted: 5/11/18 at 10:51pm
You don’t need to call to make the change if it allows it, just go to My Tickets in your account on the computer and it should allow you to change it on your own.

I had Book of Mormon tickets that I switched from will call to print at home.
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DOES RICHARD ROGERS SCAN PHONES#24
Posted: 5/11/18 at 11:43pm
I had no problem showing the e tickets on my phone when I saw Angels and My Fair Lady.