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Lucky Seat Lottery Down

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matty159
Broadway Legend
joined:3/30/07
Broadway Legend
joined:
3/30/07
Lucky Seat Lottery Down#1
Posted: 3/9/18 at 3:50pm
I won the Frozen lotto today and the Lucky Seat customer service has been great, but has anyone had the same experience? I don’t want to lose those tickets!
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LizzieCurry
Broadway Legend
joined:3/7/05
Broadway Legend
joined:
3/7/05
Lucky Seat Lottery Down#2
Posted: 3/9/18 at 3:54pm

They've acknowledged a problem today.

https://twitter.com/lucky_seat/status/972189353324707840

"This thread reads like a series of White House memos." — Mister Matt
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matty159
Broadway Legend
joined:3/30/07
Broadway Legend
joined:
3/30/07
Lucky Seat Lottery Down#3
Posted: 3/9/18 at 4:12pm
Thanks, Lizzie! As I said, their customer service has been great and transparent.
Fanboy99
Understudy
joined:2/23/18
Understudy
joined:
2/23/18
Lucky Seat Lottery Down#4
Posted: 3/9/18 at 4:17pm

matty159 said: "I won the Frozen lotto today and the Lucky Seat customer service has been great, but has anyone had the same experience? I don’t want to lose those tickets!"

Congrats!!!! Out of Curiosity, where are your seats located?

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matty159
Broadway Legend
joined:3/30/07
Broadway Legend
joined:
3/30/07
Lucky Seat Lottery Down#5
Posted: 3/9/18 at 4:50pm
No idea! The system is still down.
245601
Stand-by
joined:6/8/13
Stand-by
joined:
6/8/13
Lucky Seat Lottery Down#6
Posted: 3/9/18 at 8:34pm

I won the Kinky Boots lottery and go my ticket through Ticketmaster without an issue. Maybe I got it before the system went down. I'm hoping this isn't an issue for me.

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Lucky Seat
Swing
joined:8/23/17
Swing
joined:
8/23/17
Lucky Seat Lottery Down#7
Posted: 3/9/18 at 8:50pm

Hi everyone! Thanks all for being so patient. All winners who purchased prior to the Ticketmaster malfunction are all set. All winners have been notified on how to claim their tickets tomorrow.

 

Happy Friday!

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matty159
Broadway Legend
joined:3/30/07
Broadway Legend
joined:
3/30/07
Lucky Seat Lottery Down#8
Posted: 3/10/18 at 12:20pm

Fanboy99 said: "matty159 said: "I won the Frozen lotto today and the Lucky Seat customer service has been great, but has anyone had the same experience? I don’t want to lose those tickets!"

Congrats!!!! Out of Curiosity, where are your seats located?
"

Thanks, Fanboy!  I ended up with Orch F and G on the far side.  I can’t complain for $30!  My other option was tip top of the balcony to the far side.  The woman at the box office discouraged those.  They did say to another lotto winner that all lotto seats are partial view.  Regardless, I am very excited!!!!!

Fanboy99
Understudy
joined:2/23/18
Understudy
joined:
2/23/18
Lucky Seat Lottery Down#9
Posted: 3/10/18 at 2:40pm
Thanks for the info!!! Congrats again!!! Enjoy!! :)