Springsteen/Ticketmaster Ticket Notice

[JayElle]

Posted: 12/14/17 at 11:08am

If you've ever signed onto Ticketmaster to check for available Springsteen tickets, you will get a response on any date that none are available. On the right side of the page, it says:

"BE THE FIRST TO KNOW!"  WANT THE INSIDE SCOOP WHEN WE HAVE TICKETS?PROVIDE YOUR MOBILE NUMBER AND WE WILL TEXT YOU WHEN GENERAL PUBLIC TICKETS BECOME AVAILABLE.  You authorize us to use automated technology to send messages to this number. Your consent is not required and is not a condition of purchase. Reply STOP to stop messages. Msg & data rates may apply."

Be aware that if you get the text message, it will  say that they have "RESERVED" 2 tickets for you on a given date that could range within 1 to 4 days later.  You have the choice to BUY or RELEASE.  It will automatically charge your credit card on file.  You cannot alter the date or ticket quantity.

Those of us who only want 1 ticket or do not store a credit card on the Ticketmaster website are out of luck for this offering.  It will not send a text to those who do not have a stored credit card on Ticketmaster, though nothing says that. Would be nice if the website posted a notice that it's a 2 ticket minimum, dates and seat location cannot be changed, and selecting BUY will automatically charge your stored card. The customer service will not have ability to relocate your seat either even though Ticketmaster offers that option in its overall policy.

This program is called WinBack (though I'm not sure what you're winning back). It's not Verified Fan or the Lottery.

Just wanted to pass this on.  We were caught by surprise. I didn't post this on the larger Springsteen at Walter Kerr because I thought it would get lost.

[Lot666]

Posted: 12/14/17 at 11:23am

I have no experience with this, but it doesn't surprise me. Ticketmaster is the worst.

[JayElle]

Posted: 12/14/17 at 3:42pm

You're not kidding Lot666. I was baffled that it reserved two tickets for me when I only wanted one. It also decided the seat location instead of letting me pick what I want.  When I clicked on Buy, I thought I'd be taken to the next page to alter the seats from 2 to 1 and perhaps change location. I was floored when it charged my card.  I didn't have to click on any "agree to terms/conditions" or acknowledge that I read everything.

I got a refund for both tickets. Upper management claims they weren't aware that it would just charge the card without notice or give the refund policy. It didn't even tell you that it's a take-it-or-leave-it 2 tickets buy. Management said the entry of your cel into that line means you'll always get notice of only two tickets. Management also said they will change the notice and details.  They also told me that if you don't have a ticketmaster account or if you don't have a registered credit card, they will not send you a text.

I have often wondered if they deny the lottery ticket wins to those who have bought tickets at full price in the past.  Why let a patron win the lottery if they were willing to pay full price in the past.  The whole system seems so rigged.  And sad that Bruce sings of the middle and low income folks, yet only the financial elite can afford seats.  Even the cancel tickets go for $575.  My gripe of the day.

[haterobics]

Posted: 12/14/17 at 4:32pm

JayElle said: "I have often wondered if they deny the lottery ticket winsto those who have bought tickets at full price in the past. Why let a patron win the lottery if they were willing to pay full price in the past. The whole system seems so rigged. And sad that Bruce sings of the middle and low income folks, yet only the financial elite can afford seats. Even the cancel tickets go for $575. My gripe of the day."

What is their motivation to put that much effort into rigging the lottery? Once you say XX number of people can get in to this crazy sold out show for $75, I doubt there is a ton of extra work they're going to put into doling out the cheapest tickets, fairly or unfairly. Plus, the ticketing system and the lottery system are run by different companies, so they constantly coordinate to achieve this?! Seems far-fetched.

[macnyc]

Posted: 12/18/17 at 4:45pm

Did anyone get a notice from Ticketmaster today? We were supposed to get codes to use tomorrow, when the new block of Springsteen tickets go on sale.

[haterobics]

Posted: 12/18/17 at 4:57pm

Usually they arrive the evening/night before, not during the day.

[10086sunset]

Posted: 12/18/17 at 5:25pm

FWIW, I've seen single tickets online the day of performances. When I went last week, two different couples sitting behind me both said they purchased their tickets at the box office that same afternoon. 

For anyone interested in going, it's worth looking into.

[haterobics]

Posted: 12/18/17 at 6:54pm

Just got the e-mail. I'm on standby again, heh.

[dramamama611]

Posted: 12/18/17 at 7:03pm

I'm getting a code.....but in the ELEVEN o'clock hour....so I'm not holding my breath!

[ijest22]

Posted: 12/18/17 at 7:47pm

dramamama611 said: "I'm getting a code.....but in the ELEVEN o'clock hour....so I'm not holding my breath!"

What’s the first purchase period?  I got 11 also

[theNYCpro]

Posted: 12/18/17 at 7:49pm

10am here!

[mufish]

Posted: 12/18/17 at 7:50pm

haterobics said: "Just got the e-mail. I'm on standby again, heh."

Same! It is what it is, but still annoying. Oh well. 

[JEFXYZ]

Posted: 12/19/17 at 10:18am

I just Picked up 2 Tickets for $75 Each for June 8. I got a 10 AM ticket Code. I guess I got lucky. Get Wait for the show.

[macnyc]

Posted: 12/19/17 at 10:55am

I'm in the 11 a.m. hour also, and I didn't have luck with that with Harry Potter. But I'm going to try. Sigh!

[IdinaBellFoster]

Posted: 12/19/17 at 11:01am

Ticketmaster seems to be getting slightly better with the Verified Fan technology. The CURSED CHILD sale was a mess, but the recent Taylor Swift process was very quick and painless. Wishing you all luck!

[dramamama611]

Posted: 12/19/17 at 11:10am

Not having much luck....I hate that you have to look at dates individually - so much wasted time.

[vampire musical]

Posted: 12/19/17 at 11:12am

I am searching in the 11am block right now and it seems all the $75 seats are gone. I keep getting offered $400 ones but that's too rich for my blood right now.

[macnyc]

Posted: 12/19/17 at 11:15am

I'm amazed, but I got lucky and was able to buy $75 seats for a Thursday in June. They are way up in the balcony, Row A. But I'm happy to be going!

[vampire musical]

Posted: 12/19/17 at 11:18am

macnyc said: "I'm amazed, but I got lucky and was able to buy $75 seats for a Thursday in June. They are way up in the balcony, Row A. But I'm happy to be going!"

Just saw that you were in the 11am.  Very lucky!

Updated On: 12/19/17 at 11:18 AM

[RUkiddingme]

Posted: 12/19/17 at 12:40pm

Got a code around 12:15 pm

searched and searched

Cheapest I could find was 2 for $300 each far side aisle mezz

more than I wanted to spend but I'm very excited!

 

[Play Esq.]

Posted: 12/19/17 at 2:27pm

Got a code but giving up, if anyone sees a single 2 to 3 hundred dollar seat pop up, kindly post that information here or message me...I'd appreciate it

[haterobics]

Posted: 12/19/17 at 2:31pm

Still standing by, heh

[haterobics]

Posted: 12/19/17 at 2:33pm

And as soon as I post that: "Due to overwhelming demand, all tickets released as part of today’s onsale have now been sold, and no additional access codes will be issued."

[Wick3]

Posted: 12/19/17 at 2:49pm

I got standby but finally got a code at around 12:15pm as well. Cheapest ticket I found was the $300 extreme side mezz tickets as well. 

[Yankees02]

Posted: 12/20/17 at 1:56am

question for anyone who knows, if I got a code today and didnt buy tickets, is my code good if they add more dates or do I need to sign up again for ticketmaster verified???