The Official TDF Thread

[BroadwayConcierge]

Wasn't the site supposed to be fixed this morning? Still can't access it.

[uncageg]

Neither can I. It just says it should be up today.

[Dollypop]

I can't login either.

It's because of Obama.

[zzdawgg]

Thanks, Obama.

[Megsamegatron]

It know say up and running by the evening of Wednesday, October 10 

 

[Kitsune]

I'm able to log into the new site now.

(Now, if the show I want would just offer tickets for the date I want )

[bwayphreak234]

I am just getting a loading message with purple bars. Kind of annoyed.

[JustAnotherNewYorker]

I'm unable to log in (tells me my pw is wrong), unable to reset it (times out when I click the password reset link in my email). Ugh

[EthelMae]

Must be in “stuck mode”. Get the first page but won’t move to next page to Log In.

[GreeneStreet]

After about 20 minutes of waiting for the Sign in page to load, It is now saying my password doesn't match up with my username. Even though that is my correct password.

[EthelMae]

Man, if it’s working fine, leave it. Don’t launch with kinks.
That said, TDF gave me 3 lovely seats to OOTI last night (Show is in great shape). But I want to order more!!

[JustAnotherNewYorker]

EthelMae said: "Man, if it’s working fine, leave it. Don’t launch with kinks.
That said, TDF gave me 3 lovely seats to OOTI last night (Show is in great shape). But I want to order more!!"

Given the shape of tdf.org right now, I'm not sure I'd trust that they'd actually send the list to the theater if you bought now.

[EthelMae]

Actually. Justanothernewyorker, if you want to hear a long boring story, I ordered 3 tickets to OOTI on Friday evening and used my friend’s credit card. Order went through. Got the usual confirm email. Then Saturday I checked the site just to look and there was a message that the card I entered could not be authorized. Order was not cancelled it said. I tried entering my card and clicked Submit. And that’s when the site went down for upgrade. Someone here told me they went thru a similar situation and their tix were at the box office with them sorting out payment later. I called TDF on Monday, Columbus Day, and spoke to someone even though the offices were officially closed. She told me the same thing. The tix would be at WC and I could rectify the payment when the site came back up. And that’s exactly what happened. The tix were at WC and I’m waiting for the site to fix its bugs now so I can re-enter my card.
That said, I hope the site works soon!

[uncageg]

I have a feeling we are all going to have to change our passwords. Having the same problem and the reset won't go through.

[bwaylistener]

I was able to login a little bit ago, but now it just seems stuck. Clearly they are still having issues. Hopefully it will all be resolved soon!

[EthelMae]

Can’t even get to that page. I enter email and password and it buffers forever and times out. If anyone gets to the offer page, please post!! Thx.

[Dollypop]

I still can'login and I still blame Obama.

[BuddyStarr]

Just the purple bars constantly loading....

 

[JustAnotherNewYorker]

BuddyStarr said: "Just the purple bars constantly loading....

"

Coming soon to Broadway:

The purple bar show.

[quizking101]

I've had nothing but purple bars for an hour and 20 minutes now...

[Dollypop]

Whatever floats your boat, quizkid!

[VotePeron]

Not that this helps, but I don’t think anyone on here realizes the scope of the change TDF is undergoing. They’re redesigning their entire ticketing system, which is a mammoth task. I know you’re disappointed they said it’d most likely be ready today, but give them a break. I only know all this from a friend of a friend, and they probably should’ve been clearer or set different expectations. But I’m sure it’ll be ready soon.

[wicked4l]

I had no luck, constant purple bars loading, on my phone. Got home and checked on my laptop and it worked fine! Try it on a computer. Just got tickets tomorrow for American Son!

[GreeneStreet]

It’s working again for me! I also had some luck on my computer. It still takes a little bit of constant purple bars, but it will go through.

[bfreak]

It's finally working for me now but I'm having trouble (on mobile at least) flipping through the possible dates available for each show. When I click on a show, it seems to want to lock me in to only one possible date. It's only allowing me to search a specific date when I click on the general filters section.