Hamilton Cancellation Line

[Scott Rosson]

Hi all, wanted to give my experience today because it was slightly different from what you usually see in this thread. I got in the cancellation line around 2:10 today. I was second and the guy in front of me arrived 30 mins prior. We waited in line for about an hour and a third person joined us. She waits for about 10 minutes and decides to go talk to the box office. She walks out with two tickets for the January 10th evening performance. I decided to check the box office and they sold me an orchestra seat for the January 10th Matinee for $229. I had no idea this was an option. I guess the moral of the story is check with the box office if your schedule is flexible!

[chuckydisc]

Scott Rosson said: "Hi all, wanted to give my experience today because it was slightly different from what you usually see in this thread. I got in the cancellation line around 2:10 today. I was second and the guy in front of me arrived 30 mins prior. We waited in line for about an hour and a third person joined us. She waits for about 10 minutes and decides to go talk to the box office. She walks out with two tickets for the January 10th evening performance. I decided to check the box office and they sold me an orchestra seat for the January 10th Matinee for $229. I had no idea this was an option. I guess the moral of the story is check with the box office if your schedule is flexible!"

Your seat location is ... ?

[Scott Rosson]

Orchestra Right Row G seat 8

[david67]

chuckydisc said: "david67 said: "Has anyone been successful recently with getting unused SRO tickets at the box office? Is there any way of knowing in advance if these will be available? Thank you!"

SRO tickets are always given out to the cancellation line IF cast/crew/etc are not using them for a particular performance.

If any ARE available is not told to the line until either immediately before curtain, or, if the box office is feeling generous and you pro-actively let the "line-attendant" know that you are there strictly for SRO, a little beforehand ( but not much moreso ).

"

Thank you very much!

[sdbroadwayfan]

I'm the guy who was in front of you, and I did nothing wrong.  I was told to come in for my two tickets.  They asked me how many I wanted and I said I was ready to buy two or three tickets.  They had three tickets right next to each other in the row B.  They didn't have four.  They had three.  They told me I needed an extra person to buy three tickets, so I went outside and grabbed my daughter.  Done.

When getting in the line at 5 AM, I was not aware I could only buy two tickets, and we were three people.  I was also not aware of this PERCEIVED rule that every person in your party who is buying tickets should be in line from the start.  Once I figured that out, I asked my daughter to come out there.

 

[ashk8177]

Happy New Year everyone. I am planning to do the line again this week and was wondering if anyone either knows the schedule for Javier as Hamilton, or knows where I can find it. Every time I have seen the show I have missed him, so trying to avoid a repeat. Also, has anyone done the line for a weekday show lately, and if so, what time do people seem to be lining up? I have to take off work so this information would be most helpful.

 

Thanks in advance (:

[Rainah]

I was told best time for Javi was a thursday or friday night. Last I heard he was officially scheduled for all evening shows (So not wed, sat, or sun matinees) but calls out a lot for health reasons. That may have changed by now though, I'd check his twitter!

[Rainah]

sdbroadwayfan said: "I'm the guy who was in front of you, and I did nothing wrong. I was told to come in for my two tickets. They asked me how many I wanted and I said I was ready to buy two or three tickets. They had three tickets right next to each other in the row B. They didn't have four. They had three. They told me I needed an extra person to buy three tickets, so I went outside and grabbed my daughter. Done.

When getting in the line at 5 AM, I was not aware I could only buy two tickets, and we were three people. I was also not aware of this PERCEIVED rule that every person in your party who is buying tickets should be in line from the start. Once I figured that out, I asked my daughter to come out there.

"

 

http://www.playbill.com/article/hamilton-updates-cancellation-line-policy

May want to cut down on the all caps indignation there. it's the official rules handed down by the theatre. I do wish they made more effort to make people in line aware of the rules, but it's also not other people's fault you didn't do a basic google search. it's the first result under "Hamilton cancellation line"

 

[ashk8177]

Rainah said: "I was told best time for Javi was a thursday or friday night. Last I heard he was officially scheduled for all evening shows (So not wed, sat, or sun matinees) but calls out a lot for health reasons. That may have changed by now though, I'd check his twitter!"

Thank you so much!

[chuckydisc]

Rainah said: "sdbroadwayfan said: "I'm the guy who was in front of you, and I did nothing wrong. I was told to come in for my two tickets. They asked me how many I wanted and I said I was ready to buy two or three tickets. They had three tickets right next to each other in the row B. They didn't have four. They had three. They told me I needed an extra person to buy three tickets, so I went outside and grabbed my daughter. Done.

When getting in the line at 5 AM, I was not aware I could only buy two tickets, and we were three people. I was also not aware of this PERCEIVED rule that every person in your party who is buying tickets should be in line from the start. Once I figured that out, I asked my daughter to come out there.

"



http://www.playbill.com/article/hamilton-updates-cancellation-line-policy

May want to cut down on the all caps indignation there. it's the official rules handed down by the theatre. I do wish they made more effort to make people in line aware of the rules, but it's also not other people's fault you didn't do a basic google search. it's the first result under "Hamilton cancellation line"

"

The rules are nailed/screwed into the wall right outside the box office.

Ignorance of the rules is not a justification for the allowance of breaking them.

 

[Westender2]

sdbroadwayfan said: "I'm the guy who was in front of you, and I did nothing wrong. I was told to come in for my two tickets. They asked me how many I wanted and I said I was ready to buy two or three tickets. They had three tickets right next to each other in the row B. They didn't have four. They had three. They told me I needed an extra person to buy three tickets, so I went outside and grabbed my daughter. Done.

When getting in the line at 5 AM, I was not aware I could only buy two tickets, and we were three people. I was also not aware of this PERCEIVED rule that every person in your party who is buying tickets should be in line from the start. Once I figured that out, I asked my daughter to come out there.

"

I do want to defend what I wrote and add some context.  But let me start by saying I did enjoy my line experience, and genuinely had good conversation with you and the gentleman behind me which made my wait more enjoyable.

You were absolutely committed to the process and acquiring the tickets that day, and it was cold, really cold.  But you did explain to your wife and daughter that someone needed to join you in line once you found out (very early on) that you could only buy 2 tickets yourself.  You went back to the hotel early to get your blanket, but your daughter chose not to come back with you, she arrived at around 10am once there were quite a number of people in line. 

The lady from Texas a few behind us at first was upset, but then decided (I think) that as a result of that she was going have someone else join her in line too.  (Again, I think that was the case but I'm not 100% sure).  

If your daughter was as committed to the process as you were she should have probably come to join you soon after you messaged her, but she didn't, she took about 2.5 hours. 

Anyway, my desire going into the morning was that I got tickets and was able to watch the show.  That happened and I was very grateful.

 

[Yorktown1781]

Scott Rosson said: "Hi all, wanted to give my experience today because it was slightly different from what you usually see in this thread. I got in the cancellation line around 2:10 today. I was second and the guy in front of me arrived 30 mins prior. We waited in line for about an hour and a third person joined us. She waits for about 10 minutes and decides to go talk to the box office. She walks out with two tickets for the January 10th evening performance. I decided to check the box office and they sold me an orchestra seat for the January 10th Matinee for $229. I had no idea this was an option. I guess the moral of the story is check with the box office if your schedule is flexible!"

Thank you so much for posting this information, I didn't know it was a possibility either. You inspired me to try the same thing! I went the Richard Rodgers theater yesterday (Friday) around noon and there was no one in the cancellation line. I walked into the box office and asked if there were any tickets available for this upcoming week. The guy working at the ticket window told me there was availability on Tuesday and Wednesday because of cancellations, so I ended up buying a ticket for the Wed matinee show at face value ($229). I'm sure it helped that I was only looking for a single ticket. My seat is in the left orchestra, and the guy told me it's a good seat. I'm excited and shocked and grateful I was able to just walk in and buy a ticket! 

I think your experience can vary based on who is working that day, so it might be worth it to try more than once and at different times of the day. My friends and I had tried to walk into the box office earlier this month one late weekday afternoon (there were a few people in the cancellation line at that point) and a guy working there rushed up before we could even open the door. We were looking for information on ticket availability, etc. He essentially shooed us away, not wanting to give much info, just "wait in the cancellation line and you might get a ticket." I'm sure he was busy or something so I don't really blame him. Then last week I tried calling the box office one afternoon to ask for info and had a similar experience--the woman who answered seemed to be having a bad day or was also super busy or something, because she was very short with me, used a tone like I was a dumbass to even ask about tickets, and rushed me off the phone. But then Friday when I walked into the box office both employees were super polite and pleasant. The employee who greeted me when I first entered was chill, didn't rush up to shoo me away. She wished me luck and directed me to talk with the guy at the ticket window, who happily sold me a ticket for Wednesday. It was an awesome experience. Just wanted to share all this in case it can help someone. I'm very thankful to everyone else who shared info on this forum--it helped me! 

[jeaniner]

Just wanted to share my line experience. Went to the matinee of waitress on Saturday 1/20. After the show so around 4:30 my friends and I went to check out the Hamilton cancellation line. There were 11 people inline. We only wanted to do standing room and knew they have them few and far between but we figured since it wasn’t freezing out we would give it a shot. Around 1:30 I went and asked at the box office about standing room and was told the usual answer we never know if we have them till last minute. When I went back at 4:30 there was someone different so I ask him and got a very rude “We never well standing room to the public EVER!!” I challenged him saying that’s not what another person told me 3 hours ago and I know people that have gotten standing room before. He responded with the same rude answer. And said they changed it last week. Not believing him we decided to stick it out and wait. At 6:45 the first set of ppl got cancellation tickets. Then there was nothing till 7:30 when another set got. The woman in front of us got of line because her daughter was able to get cancellation tickets for DEH. So there were now 6 ppl left. At 7:45 they started calling in more ppl till everyone in front of us had tickets! The guy came out and said “next people for cancellation tickets” when I informed him although we were next we only wanted standing room. He said we don’t have any standing room. It was now 8:00. They had us get off the line so the people behind us could get through. My friends said ok let’s go but I insisted we wait till 8:05 he came back and said ok next people these two tickets are standing room. Thanksfully we were still standing next to the barricade and the person behind us knew we only wanted standing room. So two of the 4 of us got to see the show!! Moral of the story is never believe what they say till they say there’s no more tickets left period! Also when I was going in I heard the guy from the box office tell the guy they was taking people offline that they did have cancellation tickets for the next day. So it’s worth asking about if you are online and don’t get tickets for the current show.

[Brianaolive2023]

Hey does anyone have any current information for Hamilton cancellation line in regard to when to line up? I've read posts that say by 8am for matinees (or even earlier 5:30am) and 12 pm for evening, but all of those suggestions are from mid 2017 or earlier. Has anyone lined up in Dec 2017 or January? My wife and I are looking to line up either friday 2nd of Jan or Saturday 3rd of Feb. I saw that the evening show on Saturday is sold out so I'm not sure if Saturday will be worth the extra long wait. Any help would be appreciated although I've already read the feed, (and several other articles) just looking for more up to date info.

I will try asking about tickets when we arrive in NYC on Monday or Tuesday probably but we leave on the 5th so we know we may have to wait in line and are happy to do so.

[chuckydisc]

Brianaolive2023 said: "Hey does anyone have any current information for Hamilton cancellation line in regard to when to line up? I've read posts that say by 8am for matinees (or even earlier 5:30am) and 12 pm for evening, but all of those suggestions are from mid 2017 or earlier. Has anyone lined up in Dec 2017 or January? My wife and I are looking to line up either friday 2nd of Jan or Saturday 3rd of Feb. I saw that the evening show on Saturday is sold out so I'm not sure if Saturday will be worth the extra long wait. Any help would be appreciated although I've already read the feed, (and several other articles) just looking for more up to date info.

I will try asking about tickets when we arrive in NYC on Monday or Tuesday probably but we leave on the 5th so we know we may have to wait in line and are happy to do so. "

Re-read the immediately previous posts ... people talk about lines almost every week.

 

[Sharon11]

Never posted before but have been reading this board for almost a year so wanted to share how it all worked out!  We had tickets to the Thursday, Jan 25 (bought when they were released last year) show but my sister and brother in law wanted to join us.  Having read this board for so long I felt like an expert!  My sister in law arrived at the box office at 10:30 a.m. prepared to stay all day if necessary.  She was the only person in line.  I think that fact that it was pretty cold might have kept people away?  At 11:00 an agent came out and offered the premier seats for $749.  She said no.  10 minutes later the same agent came out and offered 6th row. left orchestra for $230.  She bought her two tickets and was on her way home by 11:15!  

[ebizzle]

Hey everyone!
I went to the box office to check if they knew about standing room tickets for tonight and the attendant said they were all reserved for the cast and don’t sell to the public. I’m not sure whether or not to believe him but also don’t want to waste an hour and a half of my life if he wasn’t just being rude. Has anyone gotten SRO very very recently?

[Rainah]

ebizzle said: "Hey everyone!
I went to the box office to check if they knew about standing room tickets for tonight and the attendant said they were all reserved for the cast and don’t sell to the public. I’m not sure whether or not to believe him but also don’t want to waste an hour and a half of my life if he wasn’t just being rude. Has anyone gotten SRO very very recently?"

I didn't end up waiting for a ticket, but asked about them this weekend. Was told basically was the board says - cast members gets first dibs and often claim them all, but any unclaimed are sold to the cancellation line. by my estimation, they have 2-3 tickets about a third of the time

[socjoc1107]

My experience on cancellation tickets: 

I went on 02/08 to purchase cancellation tickets. Given prior comments on this thread, I just walked straight into the box office at ~12:30pm and inquired if they had any cancellation tickets available within the next two weeks, clarifying that I would purchased 1-2 tickets. After checking to ensure no one was waiting in the cancellation line outside, they offered me (2) separated seats for that Saturday's performance 2/10 at $229/ticket. Seats are ORCH Center G110 and ORCH Left P5.   

I could not be more excited! The only better option (financially) seemed to be waiting for SRO at $40-69(?)/ticket, but it seems like it was not enough of a guarantee to justify the wait.  

[Poconopanther]

Was on the way to dinner with my Valentine last night (2-14-201 and slowed down as we were walking past Hamilton. A NYPD officer noticed us slow and said “really short cancellation line (4), tonight’s your night if you are interested.” It was about 6:45, so we canceled our 7PM dinner reservation. 

About 7:30 someone from the box office came out and took the first person on line. A few minutes later someone came up to the line and asked if anyone needed a single ticket. He gave (free) an extra ticket to a woman behind us (row B in the balcony) about 6:45. By 7:55 my Valentine and I were comfortably seated alongside several of our new line friends in Row F of the center orchestra.

The show was AMAZING! 

[Hannahbelle]

Hi!  I live in Seattle and saw the Hamilton tour last night.  It was brilliant, powerful, and lived up to all the hype.  I would love to go back.  Does anyone know if Seattle has a cancellation line?

[elbert 2]

Just walked into the Box Office about an hour or two ago (Monday, 2/19) and asked about cancellation tickets for this week. Walked out with Orchestra Right H2 and H4 for Wednesday night. Clearly worth checking if you're passing by...

[Lisa-upstate]

I was walking by Richard Rogers on Wed 21st at 5:15PM...AND THERE WERE ONLY 6 PEOPLE IN LINE! I had seen the orig cast but my daughter and her friend hadn't so I figured I would get in line. I texted them and they brought me a snack and we waited. At 5:30 2 people left. At 6:15 a pair of tickets came out. So now I was 3rd in line at 5:15. I had been in the line that morning at 10am and it had about 25 people and I was 13th. After an hour I left because the weather was just too nice to stay! I was standing there in line as the matinee got out and I saw lots of my line buddies! I chatted with a few and found out everyone got in! Two I spoke with got $40 standing tix and other paid $229 for best orch seats.

My daughter and friend got called in with the rest of the line around 7:50. they got 7th row, orch center(like dead center!) for $229 each. In an amazing story...I was offerd a free seat by a couple that had an extra! I saw in 12th row, Orch center-not far behind my daughter!

I can say after having seen the orig cast I was nervous it would still deliver that punch-----WORRY NOT! It was epic and I almost thought 'Lin who???' because our new Alexander is amazeballs!!!!!

[MISH2]

Thanks for the tip about the box office! I stopped in at box office around 11:30 today. No one outside. Got 2 tix row L orchestra for tomorrow night! This will be my .4th time, but 1st time for a very excited out of town friend.

[mxfish1313]

Hello all! Bumping this as there hasn't been any experience updates in quite a few weeks. Wondering whether anyone's tried the line or just walking up recently?

I'm getting into town this Wednesday in the early evening so, unless we get insanely lucky with the lottery or a last-minute Ticketmaster/Stubhub price drop for that evening, our first chance to see the show is Saturday afternoon (we've got Angels tix for Thursday and Friday). We're planning on stopping by the BO on those days to see if they have any already available for the Sat or Sun matinees (also already have tix for shows Sat and Sun eve), but if not, we're planning on getting out there early on Saturday to wait. I know there's been crappy weather recently so it's harder to judge, but has anyone noticed when people have started lining up recently?

I'd appreciate any input you guys have! I was able to go to the LA tour stop, but wasn't able to get two tickets, so my mom has yet to see it. Thanks!!