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Hadestown Rush/SRO Updates |
I was in the line yesterday and the box office staff were extremely rude giving different information to patrons and told me that "SRO" is never a guarantee and if I'm that bothered about seeing the show, I could pay $349 for a seat in the orchestra. He went on to say that those into the SRO queue were continuously antagonising the box office clerks and that if the behaviour continued that SRO would be pulled and barred. I am still in shock in being spoken to like this.
CurtainUpNYC said: "I was in the line yesterday and the box office staff were extremely rude giving different information to patrons and told me that "SRO" is never a guarantee and if I'm that bothered about seeing the show, I could pay $349 for a seat in the orchestra. He went on to say that those into the SRO queue were continuously antagonising the box office clerks and that if the behaviour continued that SRO would be pulled and barred. I am still in shock in being spoken to like this."
When opportunities for cheap tickets to shows that are this high in demand are offered, the general public will tend to forget that the theatre does not have to provide this type of ticket. The theatre is being generous offering rush/SRO tickets and people will behave as if it is a right and like they deserve to be given these tickets. As if the theatre owes it to them. So I understand the clerk’s frustration and I can only imagine what they have to deal with daily. That being said, they shouldn’t be rude or speak like that to anyone, but just try to imagine the types of people they deal with everyday that believe because they wait outside for hours, they are someone owed a ticket to the show. I’m sorry you had a negative experience with them though.
I wasn't in town in time to do rush/SRO tickets but I waited it out at the StubHub location near Broadway and was able to snag a single ticket, orchestra row Q on Thursday 8/15 for less than $90. If I had waited longer, they ended up dropping down to $65ish leading right up to the show. Unsure if it was a fluke night or what, but my seat was great and the StubHub people were nice and had a coupon available. You do have to toe the line of potentially not getting a seat, but it worked out in my favor this time.
joined:4/22/04
joined:
4/22/04
I agree with ChristianPisco. Theaters offer standing room as a courtesy, not as a necessity, and there is no guarantee you'll get it. I can't see why box-office staff would be giving out ''different information.'' Granted, the number of standing-room spaces varies from show to show, and I'm guessing that number is affected if cast members, etc., have put in requests for family and friends. That said, there is no excuse for rudeness on either end: from the box office or the patrons.
For the record, I did standing room with a friend at ''Hadestown'' recently, and had a terrific time. The box office was quite friendly. And even though we were in line for hours, the show was worth the wait. Once inside, those of us doing standing room were given a brief chat about do's and don'ts at the railing. They even encouraged us to sit in any empty seats at intermission. I didn't see any, so I was content to continue to stand for Act II. But some nice guy from the house informed me and my friend that there were a couple of empty seats in the 2nd center row of orchestra. He asked us to wait until the next song ended, and then guided us to those seats. And it was an incredible view. Kudos to the Walter Kerr staff!
joined:8/20/17
joined:
8/20/17
Posted: 8/22/19 at 2:03pm