Best of Both Worlds

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Women's Project Theatre (New York, NY)
424 West 55th Street
New York, NY 10019
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Mindtree and SAP Announce First Managed Mobility Offering in Australia
by BWW News Desk - May 8, 2014

Managed mobility services from Mindtree and SAP enable organisations to rapidly mobilize their business with little complexity, minimal set-up time, and zero infrastructure costs. Mindtree will offer an end-to-end suite of services including consulting, installation, hosting, and maintenance for the SAP Work Manager application in the cloud. This solution is designed to: (more...)

Gina McKee & More Join Cast of Trafalgar Transformed's RICHARD III
by BWW News Desk - May 7, 2014

Gina McKee (Di & Viv & Rose, King Lear, Ivanov, Our Friends In The North, Notting Hill) will play Queen Elizabeth, alongside the previously announced Martin Freeman (more...)

Second Wave of Hybrid Cloud Innovation from EMC World 2014
by BWW News Desk - May 6, 2014

LAS VEGAS, May 6, 2014 /PRNewswire/ EMC World 2014 (more...)

New EMC Hybrid Cloud Solution Helps Speed IT Delivery
by BWW News Desk - May 6, 2014

LAS VEGAS, May 6, 2014 /PRNewswire/ EMC WORLD (more...)

Look No Further for Investment Security, Strong ROI Potential: Oliveri Development Seeks Partners for Residential Real Estate Ventures
by BWW News Desk - May 6, 2014

PARAMUS, N.J., May 6, 2014 /PRNewswire/ Promising low risk and healthy returns, Oliveri Development LLC is asking hedge fund managers, private investment bankers, and high net worth individuals to consider partnering with the company on new opportunities within the real estate market. Since 2007, the company has been successfully rehabbing rental properties, turning them into highly profitable operations. Now, Oliveri Development is seeking to expand its presence in northern New Jersey and is inviting curious investors to view its prospectus. (more...)

BWW Interviews: Sibling Revelry - BWW Chats with Ann Hampton Callaway & Liz Callaway as They Head for OZ
by Jacqueline Bublitz - May 30, 2014

Broadway and Cabaret fans will get the Best of Both Worlds when the Callaway sisters bring their brand of Sibling Revelry to Australia in June. Chatting with BroadwayWorld Australia on the eve of their trip to Oz, the siblings talk theme songs, proudest moments, 'sister lunches' and cocktail courage. (more...)

VIDEO: Watch PENTATONIX Sing Medley of Miley Cyrus Tunes!
by TV News Desk - May 29, 2014

Below, check out a medley of Miley Cyrus tunes performed by Mitch Grassi and Scott Hoying of 'The Sing Off' champs Pentatonix. (more...)

YuMe Integrates Audience-Aware SDK With JW Player – the World's Most Popular HTML5/Flash Digital Video Player
by BWW News Desk - May 28, 2014

Starting today, YuMe's Audience-Aware SDK becomes one of only two proprietary SDKs that JW Player has automatically embedded into the JW6 Platform. The deep integration allows publishers to easily and rapidly deploy in-stream audience surveys, immediately begin gathering validated insights on their audience makeup, and, most importantly, gain access to YuMe's premium Audience Segments campaigns and interactive ad units through its Connected Audience Network and Video Reach. (more...)

Release of Astea Alliance 11.5 Delivers Breakthrough Functionality & Flexibility
by BWW News Desk - May 28, 2014

HORSHAM, Pa., May 28, 2014 /PRNewswire/ Astea International Inc. (ATEA), a global provider of service lifecycle management and mobility solutions, has introduced a new release of the industry's most robust service management and mobile workforce platform. As an industry leader in service management solutions, Astea continues to innovate and deliver the broadest and deepest set of capabilities that enable companies to connect, manage, optimize and transform all facets of their customer service delivery ecosystem. The new release incorporates fresh features throughout the solution suite that deliver innovation to every user. Whether on-premise or in the cloud, and seamlessly integrating with existing ERP/CRM solutions, Astea Alliance provides powerful features without adding layers of cost, ultimately enabling businesses to achieve superior customer service at a lower total cost of ownership. (more...)

The Oakland East Bay Symphony, the Craneway Pavilion, and the City of Richmond Present TARGET INDEPENDENCE DAY CELEBRATION, 7/3
by BWW News Desk - May 28, 2014

The Oakland East Bay Symphony, the Craneway Pavilion, located inside the historic Ford Point Building on the waterfront in Richmond, and the City of Richmond will again join forces to host a family-friendly Target Independence Day Celebration led by the Oakland East Bay Symphony and Music Director Michael Morgan on Thursday, July 3. The evening will also include pre-performance entertainment, food and fireworks. Craneway Pavilion, located on 25 waterfront acres, delivers spectacular views of the San Francisco skyline, with floor-to-ceiling windows throughout the entire event space as well as a 20,000 square foot patio, perfect for viewing the City of Richmond's firework display. The event is free to the public and in the six years since its inception has become one of the Bay Area's most popular and talked-about Independence Day Celebrations, made possible thanks to the generous support of Target. Parking will be available beginning at 5 pm and access to the Craneway Pavilion and Wharf will begin at 6:30 pm. In addition to the title sponsor, Target, concert sponsors include the City of Richmond and Chevron, Mechanics Bank is a contributing sponsor and KDFC is the media sponsor. For more information, visit www.oebs.org or www.craneway.com. (more...)

PNI Sensor Expands Algorithms for Context- and Location-Awareness in Mobile and Wearable Devices
by BWW News Desk - May 27, 2014

SANTA ROSA, CA - From smartphones that 'know' when to ring or plan the most traffic-free route home to body-worn devices that train the wearer not to slouch, consumers can now interact with their personal mobile devices in fundamentally new ways. While this functionality is much in demand by consumers, adding context- and location-awareness to smartphones and wearables has historically been a challenging task for designers. PNI Sensor (PNI), a leader in magnetic sensing and sensor fusion technologies, aims to change that. By expanding the motion and location-related algorithms that can be embedded within SENtral™, its sensor-agnostic sensor hub, PNI simplifies the achievement of these highly desirable features. (more...)

New Moen® Avira Showerhead Offers Consumers An Invigorating Boost To Their Daily Shower Experience
by BWW News Desk - May 21, 2014

Tired of your same old shower routine? Now it's easy for consumers to bring a comforting and refreshing "boost" to their daily experience with the new Moen® Avira showerhead. Avira features Moen's new HydroBoost technology, allowing for a superior and invigorating shower while also helping to conserve water. (more...)

Tagetik is an Exhibitor at the SAPinsider Financials and HANA 2014 Conferences
by BWW News Desk - May 21, 2014

LUCCA, Italy and NICE, France, May 21, 2014 /PRNewswire/ (more...)

Financial data interface for subcontractor claims - increases efficiency and reduces risk for construction industry
by BWW News Desk - May 20, 2014

SYDNEY, May 20, 2014 /PRNewswire/ Jobpac International Systems and Textura Australasia are pleased to announce the availability of a bi-directional interface between the Jobpac Construction Business Solution and Textura-Construction Payment Management (CPM). (more...)

Adaptive Insights Brings Cloud Agility to Enterprise Reporting and Disclosure
by BWW News Desk - May 20, 2014

SAN FRANCISCO, CA - Adaptive Insights, the worldwide leader in cloud business analytics solutions for companies and nonprofits of all sizes, today announced at its Adaptive Live 2014 user conference new products and partnerships that reinvigorate reporting processes from financial and board reporting to disclosure management. By combining reporting power traditionally only available to the world's largest enterprises with the incredible ease of use and delivery of Adaptive's cloud, organizations can transform their reporting processes with unprecedented speed, efficiency and flexibility. (more...)

Ness Technologies Announces Strategic Partnership with NEOS
by BWW News Desk - May 20, 2014

TEANECK, New Jersey, May 20, 2014 /PRNewswire/ (more...)

AT&T Introduces High-Definition Voice in Initial Markets
by BWW News Desk - May 15, 2014

DALLAS, May 15, 2014 /PRNewswire/ Beginning May 23, AT&T i is introducing High Definition (HD) Voice ii on an all-IP, Voice Over LTE (VoLTE) network in select markets. At AT&T, you won't have to choose between faster data speeds and crystal clear conversations. HD Voice customers can simultaneously talk while surfing the Web at 4G LTE speeds, all on the nation's most reliable 4G LTE network iii it's the Best of Both Worlds. (more...)

NetSuite Launches BPO Partner Program, Answering Strong Demand for Cloud ERP, CRM and Ecommerce Suite
by BWW News Desk - May 15, 2014

SAN JOSE, Calif., May 15, 2014 /PRNewswire/ NETSUITE SUITEWORLD 2014 NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP and omnichannel commerce software suites, today announced the launch of the NetSuite BPO Partner Program. Designed for partners who provide Business Process Outsourcing (BPO) or Business Process as a Service (BPaaS), the new program is the industry's first and only BPO program that gives these partners a unified cloud-based solution of ERP, CRM and ecommerce to support clients of any size ranging from small businesses and fast growing start-ups to multi-national Global 2000 corporations. The program also allows BPO partners access to the NetSuite SuiteCloud, a powerful development platform that provides the flexibility to tailor NetSuite to client-specific needs and/or extend NetSuite to meet industry-specific needs. As cloud adoption accelerates, the launch of the NetSuite BPO Partner Program answers the increasing demand for NetSuite's superior cloud business management suite. Some of the inaugural partners include Capgemini, McGladrey and Accretive Solutions. For more information about the new NetSuite BPO Program, please visit www.netsuite.com/bpo. (more...)

CarGurus Study Finds Drivers Want the Best of Both Worlds: More Space, Better Gas Mileage
by BWW News Desk - May 15, 2014

The findings highlight the dilemma many car shoppers face as they seek to satisfy their desire for more space with their need for better gas mileage. (more...)

TNT & TBS Unveil 2014-2015 Development Slates
by TV News Desk - May 14, 2014

At its upfront presentation, TNT and TBS revealed details of their upcoming development slates. Check out series descriptions below! (more...)

Sterne Agee Announces Transition of $15 Billion to New Technology Platform
by BWW News Desk - May 14, 2014

Sterne Select Solutions has played a key role in attracting top RIAs and completing high-profile acquisitions. The platform provides users – whether a broker-dealer, RIA or hybrid advisor – with a single technology solution that increases efficiency and lowers costs. (more...)

AwesomenessTV Launches New iOS App; Debuts Season 2 of SIDE EFFECTS
by TV News Desk - May 13, 2014

AwesomenessTV today announced the launch of its first mobile app for iOS. The AwesomenessTV app will provide new ways for fans to engage with their favorite shows and channels. (more...)

Data Centers Delivered Awarded Two Contracts by Digital Realty for Pre-Fabricated Modular Electrical and Mechanical Infrastructure Solutions
by BWW News Desk - May 13, 2014

“In an industry that grows and evolves with exponential speed, predictability is paramount,” said Stephen Madaffari, Principal, Data Centers Delivered. “Data Centers Delivered is proud to partner again with Digital Realty and live up to our promise that we can provide cost-effective modular solutions to any customer within a timetable they can be confident in.” (more...)

Microsoft helps enterprises embrace mobile-first, cloud-first world
by BWW News Desk - May 12, 2014

HOUSTON, May 12, 2014 /PRNewswire/ Monday at TechEd North America 2014, Microsoft Corp. announced new services, products and partnerships that remove the barriers to cloud adoption for IT professionals, developers and technology users. (more...)

BWW TV Exclusive: BACKSTAGE WITH RICHARD RIDGE- Tony Winner and AMALUNA Creator Diane Paulus!
by Backstage With Richard Ridge - May 11, 2014

Welcome to BWW's exclusive talk show, BACKSTAGE WITH Richard Ridge. Follow Richard as he visits the theater's best and brightest in their dressing rooms, on their stages and favorite hang outs to talk about their lives, careers and all of the things you don't know, but want to know. In the special interview below, Tony-winning director Diane Paulus, updates us on her latest project- AMALUNA, plus she reminisces about HAIR, PORGY AND BESS, PIPPIN, and more. Check out the full interview below! (more...)

NinthDecimal Launches Industry's First Audience Targeted Mobile Video Solution
by BWW News Desk - Jun 9, 2014

SAN FRANCISCO, CA(Marketwired - Jun 9, 2014) - NinthDecimal (formerly JiWire), the leading mobile audience intelligence company, in partnership with TubeMogul, the leading advertising software company for digital branding, today unveiled its mobile video solution, enabling advertisers for the first time to target precise audiences on pre-roll mobile video. NinthDecimal is the only company to provide the industry with an end-to-end solution for reaching, engaging and measuring high-performing audiences across display, rich-media and video, all on a single platform. Fortune 500 brands are already taking advantage of NinthDecimal's new offering with launch partners including Old Navy, L'Oreal Paris, Kraft Foods, and Mondelez's Honey Maid Brand. (more...)

VTech' Welcomes 4th Generation Children's Learning Tablets To Award-Winning InnoTab' Family, Including First To Feature Android'' Learning Content
by BWW News Desk - Jun 5, 2014

CHICAGO, June 5, 2014 /PRNewswire/ VTech (www.vtechkids.com), a world leader in age-appropriate and developmental stage-based electronic learning products for children, today announced the addition of three new children's learning tablets to the award-winning InnoTab family: InnoTab MAX, its fastest Wi-Fi tablet yet, featuring a powerful multi-core CPU and a high resolution 7' display, and its first to feature Android learning content; InnoTab 3S Plus, featuring Wi-Fi and now with free access to VTech Premium Kid Connect for tablet-to-mobile communication; and InnoTab 3 Plus, an affordable first learning tablet. These 4 th generation learning tablets further establish VTech as a leader and innovator in tablets designed from the ground up with children's innate needs in mind. These needs are reflected not only through a tough, kid-friendly design, but also through kid-smart, educator-approved content. (more...)

Get the best of both worlds: New processor family brings higher performance with real-time processing
by BWW News Desk - Jun 30, 2014

DALLAS, June 30, 2014 /PRNewswire/ Today, Texas Instruments (TI) (TXN) announced the new Sitara AM437x processor family that integrates support for industrial protocols for both automation and industrial drives and includes new features such as dual camera for data terminals with bar code scanning. Allowing customers to further differentiate their designs, the AM437x processors enable real-time processing with available quad core programmable real-time units (PRU). The PRU offloads real-time processing from the ARM to manage deterministic tasks such as controlling motors and is robust enough to enable complex functions like multiple industrial fieldbus protocols. The combination of the high performance ARM Cortex -A9 with the integration of peripherals and the PRUs allows customers to develop applications such as factory automation, Programmable Logic Controllers (PLCs), home automation and Internet of Things (IoT) gateways, human machine interface (HMI), and more. (more...)

Intersil Announces Its First Digitally Programmable Multiphase Intel VR12/12.5 Compliant Controller for Server and High-End Desktop Applications
by BWW News Desk - Jun 3, 2014

MILPITAS, Calif., June 3, 2014 (GLOBE NEWSWIRE) Intersil Corporation (Nasdaq:ISIL), a leading provider of innovative power management and precision analog solutions, today announced the ISL6388, a 6-phase pulse-width modulation (PWM) controller with non-volatile memory (NVM) that is compliant with Intel's VR12/12.5 specification. Designed for server and high-end desktop applications, the ISL6388 digitally programmable multiphase controller features multiple time programmable NVM that allows for the creation of custom configurations during the design process, eliminating the need for a soldering iron to make adjustments. The new multiphase controller is supported by the company's latest release of the PowerNavigator™ graphical user interface, which allows designers to easily use Intersil's digital power products without writing a line of code. The ISL6388's patented enhanced adaptive pulse positioning (EAPP) architecture provides outstanding transient response using a linear control loop, avoiding beat frequency issues, and improving transient response over competitive solutions. (more...)

Nike Unveils the KD7
by BWW News Desk - Jun 25, 2014

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OutBack Power Debuts Next Generation Grid/Hybrid Solar to the Builder Community
by BWW News Desk - Jun 25, 2014

Until now, solar users fell into two categories: off-grid, but with limited electrical use; and grid-tied with the ability to save money when the sun is shining, but with no option for power during outages or emergencies. OutBack Power's Grid/Hybrid systems with energy storage offer the Best of Both Worlds: Homeowners can choose to go off-grid and store unused energy for future use, or use the grid as their backup when they need extra electricity beyond what their system can produce. (more...)

Teachers from St. Louis Dance Studio Give Tips on How to Help Any Child's Self-Esteem
by BWW News Desk - Jun 23, 2014

It's a fact: children can have a hard time building positive self-esteem, but those who have a strong sense of self have a proper outlet to help express themselves. Dance Pizazz, the St. Louis area funnest, friendliest dance studio (http://www.dance-pizazz.com), recognizes the need for children, teens, and young people to unleash a new a skill-set. Ballroom dance can help them through these exciting, yet oft difficult years by: (more...)

SAP Leads the Way to Industry Cloud
by BWW News Desk - Jun 2, 2014

WALLDORF, Germany, June 2, 2014 /PRNewswire/ SAP AG (NYSE: SAP) today announced plans to bring industry solutions to the cloud by combining its unrivaled expertise in industry-specific business processes with the technical creativity of its global ecosystem and broad customer base. To meet this goal, SAP has created a dedicated Industry Cloud organization, led bySimon Paris,in which the company's historic industry strength will be used to develop prescriptive, industry-based cloud road maps that will help simplify and transform businesses. (more...)

AvePoint Enters New Partnership with Cloud|AG to Offer Customers Office 365 Managed Services
by BWW News Desk - Jun 2, 2014

AvePoint, the established global leader in enterprise-class cloud management, governance, and compliance software solutions for next-generation social collaboration platforms, today announced a partnership with Cloud|AG, an Atlanta-based products and services company specializing in Microsoft's cloud-based collaboration and business applications. The agreement will enable the two companies to offer best-in-class managed services for modern businesses seeking enhanced backup, recovery, and administration of their Microsoft cloud services, including Office 365 and Azure. (more...)

Digi International, Etherios and Kerensen Consulting Announce Strategic Alliance Agreement
by BWW News Desk - Jun 18, 2014

gi International (NASDAQ:DGII) and Etherios, a division of Digi International, and Kerensen Consulting, the first Salesforce Platinum Partner in EMEA, today announced a partnership to integrate Device Cloud by Etherios and The Social Machine in Kerensen's product portfolio. The Social Machine and Device Cloud by Etherios are powerful additions to the Kerensen Consulting portfolio, allowing it to offer best-in-class CRM services to its customers already using the Salesforce platform. (more...)

Costa Rica Ultimate Wildlife Eco-Tour Sets Summer Values for Wildlife Lovers
by BWW News Desk - Jun 17, 2014

Costa Rica Ultimate Wildlife Eco-Tour is an all-inclusive (except airfare) wildlife eco-tour with 13 admissions to national parks and attractions (nearly twice that of any operator in Costa Rica); all meals (rare in any itinerary) and no “free days” (guests don't have to shell out more bucks for activities on those days because all activities are included. (more...)

Hang Up the Phone! In the Chat's Text Messaging Platform Delivers the Freedom of Customer Service on the Go
by BWW News Desk - Jun 10, 2014

LAS VEGAS, NV - In the Chat Communications Inc., known for its leading edge Enterprise social media sales and service platform, announces a new product offering that enables companies to give customers the gifts of time and convenience text messaging customer service. Delivering a huge experience win for customers and strong cost saving potential for companies, text messaging (or SMS) is positioned to quickly and dramatically change the face of customer service across industries, including hospitality, financial services/banking and retail, as well as others. (more...)

Collibra Launches New Data Governance Software to Boost Global Business User Adoption
by BWW News Desk - Jul 29, 2014

NEW YORK, July 29, 2014 /PRNewswire/ Collibra, named a leader in the recent Forrester Wave on Data Governance Tools, announced its award-winning platform has been further optimized with the launch of advanced platform version 4.3. The new version continues to build upon Collibra's focus of empowering business users with more engaging visuals, a more simplified user interface, and a unique Automated Data Stewardship feature. Combined, these features also play a role in safeguarding highly-regulated industries such as healthcare, finance and insurance from some of their most challenging regulatory compliance risks, which have become a growing concern for large enterprises. (more...)

HGTV Announces Location of HGTV Urban Oasis 2014
by BWW News Desk - Jul 28, 2014

HGTV has chosen the vibrant city of Atlanta as home of the HGTV Urban Oasis 2014. (more...)

ProntoForms Offers Two-Way Salesforce Integration for Greater Mobile Workflow Productivity
by BWW News Desk - Jul 28, 2014

OTTAWA, ONTARIO - ProntoForms Corporation (TSX VENTURE:PFM), the maker of ProntoForms, a leading mobile form solution to improve enterprise and SMB business processes, now offers direct integration with Salesforce, a leading cloud platform and CRM tool. (more...)

Detox Water: H2O That Heals and Hydrates
by BWW News Desk - Jul 21, 2014

Beverage startup Superleaf is launching an aloe vera based water called Detox Water (http://www.detoxwater.com) to help everyone stay healthy and hydrated everyday. Detox Water is not a raw juice, nor is it just another flavored water. In fact, Superleaf founder Kenneth Park created Detox Water to combine the Best of Both Worlds-a low-calorie, low-sugar beverage as refreshing and drinkable as water, packed with the flavor and health benefits of raw juice. (more...)

Photo Flash -- Carrabba's Italian Grill Pairs Classic Favorites and New Creations
by BWW News Desk - Jul 16, 2014

Carrabba's dish has paired their classic favorites with new creations to deliver comfort and adventure- all on one plate. For a limited time, Carrabba's Italian Grill Classics & Creations features four perfectly matched combinations with a soup or salad starting at less than $15. (more...)

Microspace's Satellite Services Address Needs of Experience Life Church
by BWW News Desk - Jul 15, 2014

Microspace is always excited about providing satellite service for new and underserved markets and are pleased to announce a recent addition-Experience Life Church (more...)

SoftLayer Fuels Hybrid Cloud Growth for IBM with New Clients and Services
by BWW News Desk - Jul 14, 2014

ARMONK, N.Y., July 14, 2014 /PRNewswire/ Today IBM (NYSE: IBM) announced SoftLayer is fueling hybrid cloud adoption by attracting thousands of new clients including leading enterprises. To support this ongoing growth, IBM is also launching a range of new cloud services designed for the enterprise that arebased on SoftLayer infrastructure. (more...)

Nike Lunarlon Offers Responsive Cushioning to Athletes
by BWW News Desk - Jul 14, 2014

Almost a decade ago, Nike designers Kevin Hoffer and Eric Avar put their heads together to confront a challenge of creating lightweight technology that provided both soft cushioning and bouncy responsiveness. Today, namesake Nike Lunarlon cushioning is available in Running, Basketball, Skateboarding, Women's Training, Men's Training, Sportswear, Baseball, Tennis and Young Athletes styles, providing lightweight and responsive cushioning to athletes around the world. (more...)

North Atlantic Industries to Provide Flight Control Systems for ARES Unmanned Demonstrator
by BWW News Desk - Jul 10, 2014

As part of the ARES navigation system, the SIU6 sensor interface unit enables Lockheed Martin to populate each board with function specific modules. This unique modular architecture offers a selection of up to 10 different or same functions from a broad assortment of low-power, high density modules. Functions include: programmable discretes, analog I/O (A/D, D/A & RTD), communications (RS-232/422/485 & ARINC-429), LVDT measurement, RVDT simulation and LVDT/RVDT AC Excitation. The SWaP-C efficient design increases packaging density, saves enclosure slots and reduces power consumption. In addition, the SIU6 incorporates automatic background Built-in-Test (BIT) testing that is always enabled and continually checks the health of each channel. (more...)

Exact MAX Takes On-Premise ERP Mobile
by BWW News Desk - Jul 1, 2014

MAX Anywhere takes mobile ERP technology to the next level by allowing users to execute real-time transactions through a web-enabled device. Companies that use MAX Anywhere with their Exact MAX ERP system can streamline their order to build to ship process and gain a significant edge over their competition, resulting in a more efficient operation and higher profits. The application allows users to enter quotes and conduct material and shop transactions, such as receiving POs, shipping sales orders, posting scrap and more. All transactions are conducted via a secure connection directly to MAX. (more...)

BlueMetal Architects and Jornata Agree to Merge
by BWW News Desk - Jul 1, 2014

WATERTOWN, Mass., July 1, 2014 /PRNewswire-iReach/ BlueMetal Architects and Jornata today announced that the companies have entered into a definitive merger agreement. (more...)

Cheshire and Merseyside CSU Provides Secure, Consolidated Remote Support with Bomgar
by BWW News Desk - Apr 30, 2014

The mergers provided a great opportunity to re-evaluate approaches and strategies for support and service delivery, particularly as CMCSU brought two large service desk teams together. “As part of this [merger], we decided to look at how we were providing service to our users,” said Criss Richards, solutions architect at CMCSU. “One team was built for throughput – to get through as many calls as possible, and then follow-up to provide resolution – while the other focused on first-call resolution. The second team could fix any problem that was brought to them, but the time spent on hold was frequently long. As a combined team, we decided to look at developing a new approach that brought together the Best of Both Worlds.” (more...)

Euclides Technologies Announces ClickSoftware and IBM Maximo Gateway Integration
by BWW News Desk - Apr 29, 2014

CAMBRIDGE, MA - Euclides Technologies is proud to announce the creation of a successful standard integration between IBM Maximo Enterprise Asset Management and ClickSoftware's intelligent service scheduling application solutions. (more...)

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