The Grand 1894 Opera House Receives 2014 TripAdvsior 'Certificate of Excellence'
THE GRAND 1894 OPERA HOUSE, Galveston's premier live performing arts theatre, the official opera house of Texas and listed on the National Register of Historic Places today announced that it has received a TripAdvisor Certificate of Excellence award. The accolade, celebrating hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website. The Grand, located in Galveston's historic downtown Cultural Arts District, is ranked #3 of 47 attractions in Galveston.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm that takes into account review ratings to determine the honorees. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five which considers the number and recent history of reviews. Additional criteria include a business's tenure and popularity ranking on the site.
"Winning the TripAdvisor Certificate of Excellence is a valued and meaningful award for all of us connected to The Grand, our Board of Directors, Advisors and Staff. We have always believed in giving individual and personal attention to our patrons as well as our artists and appreciate all those who took the time to complete a review on TripAdvisor," said Maureen Patton, Executive Director of The Grand 1894 Opera House. "There is no greater seal of approval than being recognized by one's patrons. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence in our organization and our on-going commitment to excellence."
"TripAdvisor is pleased to honor exceptional hospitality businesses for consistent excellence," said Marc Charron, President of TripAdvisor for Business. "The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most - their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience."