Is Stubhub a reliable source to buy tickets from?

[icecreambenjamin]

Posted: 3/31/17 at 12:44am

I have some family coming in the weekend of the 22 and they would love to see Sunday in the Park with George.  I checked The Hudson website and saw that any affordable tickets were gone.  When I checked Stubhub, I saw that there were some tickets available for purchase in the balcony.  I have actually never bought any tickets from Stubhub before.  Are they a trustworthy site?

[RippedMan]

Posted: 3/31/17 at 1:01am

yes

[frik]

Posted: 3/31/17 at 1:05am

Most definitely yes! Used it only a couple of times, but to my complete satisfaction.

sk

[Robert16]

Posted: 3/31/17 at 1:27am

Reliable? Hell yes - I have bought and sold on StubHub for years

[icecreambenjamin]

Posted: 3/31/17 at 1:32am

^Thanks everyone.  I've just never bought from them before so I wasn't really sure.

[OlBlueEyes]

Posted: 3/31/17 at 11:32am

If you have a choice, choose paper tickets that you can download immediately instead of regular cardboard tickets that will be shipped to you UPS. 

It cuts down on the chance of anything going wrong.

[cam5y]

Posted: 3/31/17 at 11:44am

I bought Hamilton (NY) tickets on stubhub at a vastly inflated price. They arrived but were for Hamilton Chicago. I was told that they would find me some Hamilton New York tickets and they would call me. They didn't, and when I called back they told me that there weren't any suitable Hamilton New York tickets and they would give me a refund. I was told that the refund was being processed "immediately" and would show up within my account within 7 days. It didn't, so I called back and was told that it had only just been approved by their credit committee that day (the 8th day) and would be reflected in my account within another 7 days. The money finally did turn up, but I'd be hesitant to spend a lot with them. The customer service was appalling. I should add that I had never had a problem with them previously, and would echo the poster above's suggestion to use the online tickets rather than paper tickets, to avoid this sort of issue.

Updated On: 3/31/17 at 11:44 AM

[josh147]

Posted: 3/31/17 at 11:52am

cam5y said: "I bought Hamilton (NY) tickets on stubhub at a vastly inflated price. They arrived but were for Hamilton Chicago. I was told that they would find me some Hamilton New York tickets and they would call me. They didn't, and when I called back they told me that there weren't any suitable Hamilton New York tickets and they would give me a refund. I was told that the refund was being processed "immediately" and would show up within my account within 7 days. It didn't, so I called back and was told that it had only just been approved by their credit committee that day (the 8th day) and would be reflected in my account within another 7 days. The money finally did turn up, but I'd be hesitant to spend a lot with them. The customer service was appalling.

I had a completely different experience - I bought tickets to see U2 in Chicago, and the seats I bought had been double sold. StubHub reached out to me right away and found me other tickets that were actually BETTER than the tickets I bought. Communicated with me all along the way and totally came through on their ticket guarantee.

Sorry you had a bad experience, though.

Josh

[DAME]

Posted: 3/31/17 at 11:57am

So I have a question.. for us visitors in the city that don't have access to a printer..when we buy a instant download ticket from StubHub.. Can we use our smart phone at the theater to be scanned in?  Or do they require a printed ticket?

Updated On: 3/31/17 at 11:57 AM

[macnyc]

Posted: 3/31/17 at 11:59am

You need to check with the theater. I know that Hamilton won't scan from a phone image.

 

[DAME]

Posted: 3/31/17 at 12:00pm

My concern is with Hansen and Dolly ( should I choose to go again)

[uncageg]

Posted: 3/31/17 at 12:00pm

I think most theaters require a ticket. I could be wrong though.

[DAME]

Posted: 3/31/17 at 12:04pm

So I guess I would have to find a place in the theater district that I could log on to my emails and print my tickets since I plan on buying them close to showtime.  Any suggestions?

[haterobics]

Posted: 3/31/17 at 12:18pm

Staples at 47/8 does prints last I checked.

Also, the StubHub pickup center is on like 40/7, not sure if they will let you print something there, or if they are only for picking up hard tickets.

Updated On: 3/31/17 at 12:18 PM

[DAME]

Posted: 3/31/17 at 12:26pm

Thank you so much!

[icecreambenjamin]

Posted: 3/31/17 at 12:29pm

BTW, how are the seats in the left side of the balcony (specifically row E) for The Hudson?

[MadonnaMusical]

Posted: 3/31/17 at 3:11pm

Yes. If something goes wrong they will refund AND try to resolve/upgrade your tix if possible.

[bstoll1]

Posted: 3/31/17 at 3:13pm

Yep! Bought 2 Mezz tickets for "Hello, Dolly!" on Wednesday for $50 total!

[Wick3]

Posted: 3/31/17 at 4:15pm

DAME said: "So I guess I would have to find a place in the theater district that I could log on to my emails and print my tickets since I plan on buying them close to showtime.  Any suggestions?

"

Marriott Marquis on the 8th floor business center. It closes at 7pm though. A lot of people who buy last minute Hamilton tickets go there to print them out.

ive never had any issues with stubhub. Normally what I do is try to buy download etickets in advance so I can print the tickets at home or at work.

if time is an issue (like less than 15 mins left) I prefer the pickup option at their stubbub pickup center at 40th street and 7th avenue. 

good luck!

 

[PalJoey]

Posted: 3/31/17 at 4:18pm

Yes.

[stlrod]

Posted: 3/31/17 at 5:49pm

Yes. Bought tix for matinee of Beautful during pre-Broadway run.  Never looked at tickets, arrived at theatre and noticed they were for evening.  Manager gave us house seats at price of regular.  Callled StubHub at intermission.  They refunded ticket price and gave me credit for amount of tickets I purchased.  Used credit for mlb playoffs.  An hour after purchasing, received call saying tix not avaialable so they found better seats at same price.  Couldn't have been more satisfied with way both matters were handled.  I now look at my tickets after purchasing them.  

[220Basswood]

Posted: 3/31/17 at 6:28pm

DAME said: "So I guess I would have to find a place in the theater district that I could log on to my emails and print my tickets since I plan on buying them close to showtime.  Any suggestions?

Around 53rd street and 7th  there is a Sheraton.  When you walk in the front door there are printers  and computers on the left side.  You do not need a room number or a credit card to print.

 

 

 

"

 

[Big Apple2]

Posted: 4/1/17 at 12:08am

I haven't had any problems with StubHub before. I've bought and sold from them before. They are very reliable for me and always use them before Vivid Seats or Flash Seats. 

[@z5]

Posted: 4/1/17 at 1:20am

Yes. StubHub is incredibly reliable and money guaranteed. Have both bought and sold through them without any issues ever.

[icecreambenjamin]

Posted: 4/1/17 at 2:02am

Another question.  How is Ticketliquidator?