BWW Wireless | Mobile Login

Exchanging HipTix?

givesmevoice
Broadway Legend
joined:12/2/07
Exchanging HipTix?
Posted: 9/5/14 at 12:35pm
I bought a HipTix ticket for Indian Ink, and am not sure I'll be able to make the performance now. (I bought it before getting my second job, which is what the potential conflict is with.) Has anyone had any luck exchanging HipTix for another performance, and what did you have to do? (I am able to go to the box office, if that's a suggestion anyone has.)

Thanks for any help!
TalkinLoud
Broadway Legend
joined:3/3/09
Exchanging HipTix?
Posted: 9/5/14 at 12:48pm
I've done it before by just going to the box office.
nasty_khakis
Broadway Star
joined:3/15/07
Exchanging HipTix?
Posted: 9/5/14 at 12:55pm
I've done it a couple of times just by calling. They've never once even questioned why or hassled me. It's always a "no problem! What date would you like to attend?"
givesmevoice
Broadway Legend
joined:12/2/07
Exchanging HipTix?
Posted: 9/5/14 at 01:26pm
Thanks! I'll call Roundabout and see if they can switch them for me.
Mr. Musical
Swing
joined:9/1/14
Exchanging HipTix?
Posted: 9/5/14 at 01:33pm
I've been trying to exchange my HipTix for The Real Thing and they haven't been letting me.
givesmevoice
Broadway Legend
joined:12/2/07
Exchanging HipTix?
Posted: 9/5/14 at 01:48pm
I just called Roundabout and was told that the only thing I can do is past date the ticket, which I don't have a problem with, but I'd rather know for sure what day I'm seeing the show.
jonartdesigns
Broadway Legend
joined:5/15/04
Exchanging HipTix?
Posted: 9/5/14 at 02:40pm
When I screwed up my Drood tickets, they were able to give me new seats for the next weekend. I mistakenly thought Drood has a sunday evening show, my girlfriend and I saw Picnic at the matinee, and got a terrible surprise when we got to studio 54. I'm sure it helped that they were both roundabout shows, and when i booked the tickets for the "sunday evening" performance of drood, the woman neglected to correct me.
dreaming
Broadway Legend
joined:4/24/09
Exchanging HipTix?
Posted: 9/5/14 at 02:41pm
I was able to change a ticket by going to the box office.