A Rant About Front of House Staff

RippedMan
Broadway Legend
joined:8/14/05
A Rant About Front of House Staff
Posted: 1/17/13 at 10:49pm
I went to a see a show today. The Front of House staff went through my bag. I had a bottle of soda - not opened - in my bag at the bottom under some books and a bag of kale. I went to the grocery store before I came to the theater, as I knew once I got out, that most things would be closed. They made me throw it all away. Now, I get that you aren't suppose to bring outside food or drink into the theater. But I've smuggled it in numerous times. I wasn't going to drink the drink in the theater. I asked if I could just coat check my bag instead of having to throw it away as that was just wasteful and the man said "I can't even allow it into the theater." It's not some threatening substance. It's diet soda and kale. WTF? So I had to throw it away. Wasteful.
ljay889
Broadway Legend
joined:8/4/04
A Rant About Front of House Staff
Posted: 1/17/13 at 10:50pm
Random.

#sadandtransparent
Kad
Broadway Legend
joined:11/5/05
A Rant About Front of House Staff
Posted: 1/17/13 at 10:51pm
Because they've probably dealt with people who swore up and down they weren't going to eat whatever food they had in their bag, only to have them chow down and spill whatever they've dragged in.

Blame your fellow theatre goers for having to force the house staff to be more severe.
Yero my Hero
Broadway Legend
joined:3/27/05
A Rant About Front of House Staff
Posted: 1/17/13 at 11:24pm
Food Emporium on 49th and 8th is open 24 hours. Go shopping after you see a show.

The security guards are usually at the front door of the theater. The coat check is inside. If he lets you in because you say you're going to check it, he has no way to make sure that you actually check it, and if you are found eating it during the performance, he is responsible for letting it inside.

You know that food and drink is not allowed in, you tried anyway, and the food was confiscated. Are we supposed to be on your side here?
Nothing matters but knowing nothing matters. ~ Wicked
Everything in life is only for now. ~ Avenue Q
There is no future, there is no past. I live this moment as my last. ~ Rent

"He's a tramp, but I love him."
everythingtaboo
Broadway Legend
joined:5/5/04
A Rant About Front of House Staff
Posted: 1/17/13 at 11:43pm



Yeah the problem is, it's food, plain and simple. You know full well that they wouldn't let it in if they caught it, but you did it anyway. Sorry but not going to find to much support for your "rant."



"Hey little girls, look at all the men in shiny shirts and no wives!" - Jackie Hoffman, Xanadu, 19 Feb 2008
Updated On: 1/17/13 at 11:43 PM
CapnHook
Broadway Legend
joined:5/12/03
A Rant About Front of House Staff
Posted: 1/17/13 at 11:44pm
For most theatres, FOH is usually told that patrons may not bring in outside food/drink with the exception of bottled water. That's policy.

You got caught, and they chose to do their job and enforce the rules. If you want to file a complaint on the policy, write to the Theatre Owners.
"The Spectacle has, indeed, an emotional attraction of its own, but, of all the parts, it is the least artistic, and connected least with the art of poetry. For the power of Tragedy, we may be sure, is felt even apart from representation and actors. Besides, the production of spectacular effects depends more on the art of the stage machinist than on that of the poet."
--Aristotle
WayTooBroadway
Featured Actor
joined:1/11/10
A Rant About Front of House Staff
Posted: 1/17/13 at 11:45pm
Just an interruption - Food Emporium on 49th is open until midnight only.

Back to regular programming.
"When the audience comes in, it changes the temperature of what you've written." -Stephen Sondheim
RippedMan
Broadway Legend
joined:8/14/05
A Rant About Front of House Staff
Posted: 1/17/13 at 11:58pm
Eh. It's cool. Just a rant. I'm not looking to make a petition and march on Broadway. It's not that big of a deal. I was just annoyed. Just one of those things. I just feel like there are bigger things to worry about it. But whatever.
LizzieCurry
Broadway Legend
joined:3/7/05
A Rant About Front of House Staff
Posted: 1/18/13 at 12:08am
That's really weird. I've walked into Broadway theatres with a full giant bottle of Calpico with no trouble.
"you know what I quit this board, you all can go **** yourselves." - thismyshow
threetwoone
Featured Actor
joined:7/30/09
A Rant About Front of House Staff
Posted: 1/18/13 at 12:09am
For what it's worth, RippedMan, I'm on your side here. I'd be pissed.

Is somebody turned away because they have a camera in their purse from sightseeing all day? Well, I should assume not. That would be ridiculous. But there is still the policy of no photography/recording equipment. Would it be acceptable to force them to coat-check the bag with the camera? Absolutely. I think security should be equally as lenient with food, and at least allow it to be coat checked.

And also, don't be ridiculous. If someone is caught with outside food or drink in the theatre, it won't fall on the security guard's back. If people want to sneak something in, they will find a way. Simple as that. A security guard isn't going to be penalized.

Feel free to correct me if I'm wrong on anything..
Pic from the totally awesome bound to be off-Bway-bound musical Ride the Cyclone
Updated On: 1/18/13 at 12:09 AM
RippedMan
Broadway Legend
joined:8/14/05
A Rant About Front of House Staff
Posted: 1/18/13 at 12:12am
That's how I feel. I mean, it's NYC. We're all out and about all day. I told them I was willing to coat check it. They could have called over an Usher to escort me, etc. But instead they were like "You can't come in with it." I was like "really? It's kale." It's not like I was bringing in bags of m&ms and a slurpy.
emilyfaye48
Broadway Star
joined:3/19/09
A Rant About Front of House Staff
Posted: 1/18/13 at 12:54am
I once saw two tourists bring pink berry into a show. I want to say it was Shrek, could have been Sister Act, was definitely in the Broadway. Also at The Anarchist closing performance there was someone in the 4th or 5th row with a 2lt of soda and a couple behind them with a pizza. a full pizza in a box. It was the most terrifying time I've spent in the theatre...
Without bread we'd just be hungry but without theatre we'd be dead
JBroadway
Featured Actor
joined:4/6/12
A Rant About Front of House Staff
Posted: 1/18/13 at 01:18am
a few months ago I went to see a show on Broadway and I had a lot of snacks in my bag because I was doing the Into the Woods line later,. they checked my bag and I said to the guy "there's food in there but it's all for later" and he's like "you can eat it, just don't make a mess." I guess different theatres have different food policies?
RUkiddingme
Understudy
joined:12/9/11
A Rant About Front of House Staff
Posted: 1/18/13 at 03:13am
Here's my beef when they won't let you bring in unopened food that you may have no intention of eating ...

There is no smoking in theaters but they don't confiscate cigarettes. So if a customer can bring in a pack of Marlboros and not smoke in the theater, why can't they also bring in a Dr Pepper and not drink it?

Of course the answer to this is probably they sell soda inside and want to make money.

My bigger beef is when they DO allow you to bring in water but NOT soda or juice. Yankee Stadium for example will let ticket holders bring in one bottle of water but no other liquid. Maybe someone needs to file a discrimination suit! LOL
dramamama611
Broadway Legend
joined:12/4/07
A Rant About Front of House Staff
Posted: 1/18/13 at 05:54am
Naysayers, he should have been able to check it. Period.
(Although since they were both unopened, I AM suprised he was stopped over it at all.
If we're not having fun, then why are we doing it? These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.
ahhrealmonsters
Broadway Star
joined:9/11/10
A Rant About Front of House Staff
Posted: 1/18/13 at 07:33am
As a front of house staff member, you'd be surprised how many times I end up cleaning up the sandwiches and soups left (and spilled) all over the floor. I personally wouldn't confiscate your closed food, but sodas spill and stain (and most houses are carpeted), so they're just following the rules.

That being said, I had fruit in my bag once to eat on my way home from a Broadway show, and the usher didn't confiscate it, but she gave me an evil eye.
PalJoey
Broadway Legend
joined:3/11/04
A Rant About Front of House Staff
Posted: 1/18/13 at 07:38am
Fruit is a bigger threat. People have been known to throw tomatoes.
yr pal,
joey




Blocked so far: suestorm, Master Bates
mikem
Broadway Legend
joined:8/5/04
A Rant About Front of House Staff
Posted: 1/18/13 at 08:12am
The kale seems like an unlikely candidate for something to draw a hard line on. It doesn't seem like the most obvious theater snack.

I've never seen anyone be asked to throw away food. Was this a Broadway theater? Usually the doors are open for such a short period of time that they're kind of rushing people in. I can't imagine having a lengthy discussion with every person who has a mint in their bag.

I imagine the theaters don't want to be perceived as forcing people to buy water if they have to take a medication or something. USAirways tried charging people for water a few years back and the uproar was enormous. That experiment didn't last too long.

"What was the name of that cheese that I like?" "you can't run away forever...but there's nothing wrong with getting a good head start" "well I hope and I pray, that maybe someday, you'll walk in the room with my heart"
Updated On: 1/18/13 at 08:12 AM
ghostlight2
Broadway Legend
joined:12/5/04
A Rant About Front of House Staff
Posted: 1/18/13 at 08:31am
"Naysayers, he should have been able to check it. Period."

Absolutely. That's completely absurd. I would have insisted on speaking to the house manager. Good kale should not be wasted. The diet soda, otoh...

Seriously, that's bad judgement on the part of the FOH staff. Will you name the theater for us?

"It was the most terrifying time I've spent in the theatre..."

Clearly, you never saw The Pillowman.

Updated On: 1/18/13 at 08:31 AM
Rainbowhigh23
Broadway Legend
joined:3/29/12
A Rant About Front of House Staff
Posted: 1/18/13 at 10:41am
I snuck a cup of coffee into a theater in my bag because it was Schmackary's coffee and I didn't want to waste it, and the usher saw me pull it out at my seat and told me to put it away. I was able to finish it at intermission but I fully understood their concern; the theater is beautiful and clean and I could have spilled it.

A full pizza and a soda at The Anarchist...wow - imagine if they had been sitting front row!

Updated On: 1/18/13 at 10:41 AM
Kelly2
Broadway Legend
joined:1/5/07
A Rant About Front of House Staff
Posted: 1/18/13 at 10:55am
I've seen people eat McDonalds pre-curtain and at intermission and at Legally Blonde once, a girl who had clearly just over-eaten at the Olive Garden projectile puked up her undigested pasta into the aisle from the 3rd row during "Ireland".

So, kale seems fairly inoffensive to me.
"Get mad, then get over it." - Colin Powell
Rainbowhigh23
Broadway Legend
joined:3/29/12
A Rant About Front of House Staff
Posted: 1/18/13 at 11:03am
So much for the unlimited salad and breadsticks.
little_sally
Broadway Legend
joined:1/15/04
A Rant About Front of House Staff
Posted: 1/18/13 at 11:43am
I tried to sneak a coffee into Bloody, Bloody Andrew Jackson once. No dice. But I get it.
A little swash, a bit of buckle - you'll love it more than bread.
ShbrtAlley44
Broadway Legend
joined:8/1/03
A Rant About Front of House Staff
Posted: 1/18/13 at 11:54am
I was once ushering at the Broadhurst and I noticed something in the last row of the orchestra, illuminated by the light from the sound board. When I went over to investigate I discovered two men with personal pizzas on their laps. I rounded the corner to chastise them just in time to see one of them lift a slice of pizza high in the air over his head, allowing the cheese to drip slowly into his gaping mouth. I stared for a moment, then simply said to him, "Nope." Security took care of it.
Mister Matt
Broadway Legend
joined:5/17/03
A Rant About Front of House Staff
Posted: 1/18/13 at 12:19pm
Now, I get that you aren't suppose to bring outside food or drink into the theater.

But you did intentionally, so why begrudge anyone for doing their job when you knew you were breaking the rules? Were you supposed to be treated differently than everyone else?
"What can you expect from a bunch of seitan worshippers?" - Reginald Tresilian
whatever2
Broadway Legend
joined:8/25/06
A Rant About Front of House Staff
Posted: 1/18/13 at 12:31pm
Kale???

Good for you -- such a healthy boy!
"You, sir, are a moron." (PlayItAgain)

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