Telecharge Suffers Outage; Releases Explanation
XO.com's failure temporarily prevented customers from getting to Telecharge.com (or any of our other websites). XO.com is a tier 1 provider, with many major companies as customers, so this is a nationwide problem affecting many websites. Within twenty minutes, we moved DNS resolution to our own internal backup systems, but it takes time for this to propagate throughout the Internet. Sales are happening on the site, so we know the propagation is working. Access to the site at this time is inconsistent, for example someone in Brooklyn may have access while someone in Staten Island does not. The situation will continue to improve throughout the day as more of the many tens of thousands of servers that provide DNS resolution are updated.
You can always call 212-239-6200 to order tickets or find out any information.